Department Manager

About JDW Hospitality Inc.

JDW Hospitality Inc. is a proud new owner/operator of McDonald’s franchises in Calgary. We pride ourselves on treating people with respect and appreciation, while helping them develop both personally and professionally. What this means in practice is:

• Access to education and skills development opportunities that help you advance
• A total rewards package that includes discounts, team events, and crew appreciation 
• A safe, respectful and inclusive workplace 
• Ability to be your authentic self at work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day 

McDonald’s Department Manager – Job Description

At McDonald’s, our Department Manager’s are responsible for overseeing the entire operation of an individual department within the restaurant including PEOPLE, KITCHEN, or GUEST EXPERIENCE. They will ensure we have highly trained and effective crew who deliver outstanding quality, accuracy and customer service. They will also ensure their department operates to the highest standards of McDonald’s Canada.

Department Manager - Job Duties

• Shift Management
• Lead and motivate a team of employees to ensure customer satisfaction, quality product delivery, and operational excellence
• Ensure all McDonald’s policies and procedures are followed in accordance with company standards
• Manage the daily operations of their individual department which may include:
• Inventory/order management
• Proper food preparation, and handling
• Guest Experience and satisfaction
• Restaurant Experience
• People practices including hiring, performance evaluation, appreciation/retention

Minimum Qualifications

• 2+ years leading teams in quick service or related customer service facing role
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Strong interpersonal skills
• Ability to direct and lead a team
• Ability to resolve conflict
• Availability to work flexible hours, including nights and weekends.
• A valid driver’s license and available automobile is preferred.

Compensation

• Starting salary of $43,000 to $58,000 annually depending on experience/skill set
• Monthly car and cell phone allowance
• Eligible for company health care benefits program
• Eligible for company bonus program
• 2-4 weeks paid vacation depending on experience

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.