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McDonald's

Shift Leader

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Overnight Shift Lead

We are more than just your local restaurant. We are a collection of hardworking small-business owners.

Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

Access to education and skills development opportunities that take you further
A total rewards package that includes discounts, incentives, and recognition perks
Flexible hours/shifts that suit your needs
A safe, respectful and inclusive workplace
Bring your authentic self to work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience
Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
Managing and leading a team of Managers and Crew Members
Participating in local events that positively impact your community
Upholding our renowned cleanliness methodology
Building sales and profits, which in turn build your value, professionally and financially.

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

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More about this job

Responsibilities

The Shift Leader is responsible for inspiring the team to deliver an excellent quick-service restaurant experience while maintaining a safe and sanitary environment. They also manage staff, build sales and profits, and participate in local community events.

Requirements

The ideal candidate leads by example, possesses strong problem-solving skills, and is accountable for high performance. While previous experience in food service or retail management is preferred, the role focuses on leadership ability and a people-first approach.

Skills

Team leadership
Problem-solving
Customer service
Staff management
Conflict resolution
Operational excellence
Safety compliance
Sanitation management
Accountability
Communication

Benefits

Education opportunities
Skills development
Discounts
Incentives
Recognition perks
Flexible hours

Visa sponsorship

Not detected in the job text

Keywords

Quick Service Restaurant
Shift Lead
Team Management
Food Service
Retail
Customer Experience
Cleanliness Methodology
Profitability
Leadership
Community Engagement
Operations Management
Safety Standards

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