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Added 10 mins ago
PA
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McDougall Energy Inc.

Credit Representative

Sault Ste. Marie, ON, Canada

Pay: $24.50 per hour · Full-time

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Job details

Pay: Pay: $24.50 per hour
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Ideally 3 years’ experience working in Credit or Accounts Receivable environment
Posting language: English
Posted: Nov 3, 2026

Original job description

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

About The Opportunity

McDougall Energy is looking for a detail-oriented Credit Representative with a positive attitude to join our team. Reporting to the Credit Manager, this Credit Representative is responsible for collections, while ensuring customer satisfaction and retention.

Responsibilities Include

Monitor customer accounts for compliance with credit policies, review and investigate all past due accounts, and contact customer regarding collection of outstanding balances.
Review Accounts Receivable aging list and credit warning reports in assigned portfolio of accounts.
Identify and investigate all past due accounts, budgets, and Non-Sufficient Funds.
Complete risk analysis for customers with past due accounts.
Respond to customer inquiries and resolve concerns in a timely, efficient manner resulting in achievement of first call resolution targets.
Participate in the management of incoming calls.
Participate and facilitate the management of residential budgets payments.

About You

Ideally 3 years’ experience working in Credit or Accounts Receivable environment
Excellent time management and organizational skills, including the ability to effectively prioritize a significant workload
Ability to handle large volumes of data with attention to detail and high level of accuracy
Excellent communication, interpersonal and negotiation skills, including the ability to handle sensitive communications
Excellent analytical and problem-solving skills
Strong computer proficiency; intermediate knowledge of Microsoft Office Suite; Excel, Word
Ability to work independently and in a team environment
Experience working with an ERP system an asset

What We Offer

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We Offer a Comprehensive Total Rewards Package Including

Pay: $24.50 per hour
3 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Bonus Incentives through Employee and Customer Referral Programs
Employee & Customer Referral Programs
Employee Discount & Perks Programs

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at www.mcdougallenergy.com/careers .

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More about this job

Responsibilities

Monitor assigned customer accounts, review aging and credit warning reports, investigate overdue balances and payment issues, and conduct risk analysis. Contact customers to collect outstanding amounts, resolve inquiries efficiently, and support incoming calls and residential budget payments while maintaining customer satisfaction and retention.

Requirements

Ideally, candidates have three years of experience in credit or accounts receivable, strong organizational and time-management skills, and the ability to manage high volumes of data accurately. The role also calls for excellent communication, interpersonal, negotiation, analytical, and problem-solving skills, proficiency with Microsoft Office, and the ability to work independently and collaboratively; ERP experience is an asset.

Skills

Credit and Accounts Receivable
Collections
Credit Policy Compliance
Account Monitoring
Risk Analysis
Customer Service
First-Call Resolution
Negotiation
Analytical Skills
Problem-Solving
Time Management
Organization
Data Accuracy
Microsoft Excel
Microsoft Word
ERP Systems

Benefits

Paid Vacation
Employer-Matched Group RRSP
Employer-Paid Health and Dental Benefits
Employee Assistance Program
Healthcare and Lifestyle Spending Account
Life and Disability Insurance
Employee and Customer Referral Bonuses
Employee Discount and Perks Programs

Visa sponsorship

Not detected in the job text

Keywords

Credit
Accounts Receivable
Collections
Credit Policies
Past-Due Accounts
Accounts Receivable Aging
Credit Warning Reports
Risk Analysis
Non-Sufficient Funds
Customer Inquiries
Customer Retention
First-Call Resolution
Residential Budget Payments
Microsoft Office
Microsoft Excel
Microsoft Word
ERP System
Oil and Gas
Petroleum Products

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