Customer Service Representative
- Thunder Bay, ON, Canada
Pay: $17.60 per hour. · Part-time
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Job details
- Pay
- Pay: $17.60 per hour.
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Location: Thunder Bay
About The Opportunity
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, John Street location.
Reporting to the Site Manager, this position is responsible for:
The ideal candidate will have:
What We Offer
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
We Provide a Total Rewards Package That Includes
McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.
Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process
About The Opportunity
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, John Street location.
Reporting to the Site Manager, this position is responsible for:
- Providing prompt, efficient and courteous customer service to all customers.
- Maintaining a clean, safe, customer friendly work environment.
- Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
- Ensure accurate operation of cashier systems.
- Ensure all paperwork submitted is accurate and balanced.
- Adhere to all company policies and procedures as prescribed.
- Enforcing age verification for the sales of tobacco, lottery and alcohol products.
The ideal candidate will have:
- High school diploma or working towards completion
- Smart Serve Certification an asset
- Friendly enthusiastic and customer service focused
- Takes pride in their work
- Superior customer service skills with a desire to be part of a performance-driven team
- Previous experience in customer service/retail preferred
- Must be able to communicate clearly and effectively with customers and coworkers
- Ability to stand for long periods of time
- Must be able to work night shifts and weekends and holidays
What We Offer
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
We Provide a Total Rewards Package That Includes
- Pay: $17.60 per hour. Night shift (11pm-7am) premium of $0.52 per hour.
- Employee & Customer Referral Programs
- Employee Perks Programs
- Employer Provided Uniforms and Personal Protective Equipment (PPE)
- Employee Assistance Program
McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.
Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process
More about this job
Responsibilities
Provide prompt, courteous customer service; operate cashier systems accurately and ensure paperwork is balanced. Maintain a clean, safe, customer-friendly store and its exterior, follow company procedures, and verify customer age for regulated products.
Requirements
A high school diploma or current enrollment toward completion is sought, and Smart Serve certification is an asset; candidates without it must pass the Retail Smart Serve course. The role calls for strong customer service and communication skills, with retail or customer service experience preferred, and requires standing for extended periods and working nights, weekends, and holidays.
Skills
- Customer Service
- Retail Operations
- Cashier System Operation
- Cash Handling
- Paperwork Accuracy
- Age Verification
- Communication
- Teamwork
- Workplace Safety
- Store Cleanliness
- Attention to Detail
Benefits
- Employee and Customer Referral Programs
- Employee Perks Programs
- Employer-Provided Uniforms and Personal Protective Equipment
- Employee Assistance Program
- On-the-Job Training
- Professional Courses
- Peer Learning
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Sales
- Energy
Keywords
- Customer Service
- Retail
- Cashier Systems
- Cash Handling
- Paperwork
- Age Verification
- Tobacco Sales
- Lottery Sales
- Alcohol Sales
- Smart Serve Certification
- Retail Smart Serve Course
- Store Maintenance
- Workplace Safety
- Customer Relations
- Night Shifts
- Weekend Shifts
- Holiday Shifts