Customer Service Representative Lead Hand
- Thunder Bay, ON, Canada
Pay: $18.73 per hour · Part-time
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Job details
- Pay
- Pay: $18.73 per hour
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Customer Service Representative Lead Hand
About The Opportunity
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Memorial Ave. Thunder Bay location.
Reporting to the Site Manager, this position is responsible for:
The ideal candidate will have:
What We Offer
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
We Provide a Total Rewards Package That Includes
McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and theircareers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.
Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process
About The Opportunity
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Memorial Ave. Thunder Bay location.
Reporting to the Site Manager, this position is responsible for:
- Providing prompt, efficient and courteous customer service to all customers.
- Maintaining a clean, safe, customer friendly work environment.
- Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
- Ensure accurate operation of cashier systems.
- Ensure all paperwork submitted is accurate and balanced.
- Adhere to all company policies and procedures as prescribed.
- Enforcing age verification for the sales of tobacco, lottery and alcohol products.
- Support and assist the Manager will all aspects of retail operations.
The ideal candidate will have:
- High School Diploma or equivalent
- Three (3) to five (5) years in customer service
- Strong customer service, and organizational skills
- Friendly enthusiastic and customer service focused
- Superior customer service skills with a desire to be part of a performance-driven team
- Must be able to communicate clearly and effectively with customers and coworkers
- Ability to stand for long periods of time
- Must be able to work night shifts and weekends and holidays
- Valid G drivers license and reliable vehicle
What We Offer
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
We Provide a Total Rewards Package That Includes
- Pay: $18.73 per hour
- Employee & Customer Referral Programs
- Employee Perks Programs
- Employer Provided Uniforms and Personal Protective Equipment (PPE)
- Employee Assistance Program
McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and theircareers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.
Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process
More about this job
Responsibilities
Provide prompt, courteous customer service while maintaining a clean, safe, and customer-friendly store environment. Operate cashier systems accurately, balance paperwork, enforce age verification requirements, and support the manager with retail operations.
Requirements
Applicants should have a high school diploma or equivalent and three to five years of customer service experience, along with strong organizational and communication skills. They must be able to stand for extended periods, work nights, weekends, and holidays, and have a valid G driver's license and reliable vehicle; Retail Smart Serve certification is required if not already held.
Skills
- Customer Service
- Retail Operations
- Cashier System Operation
- Cash Handling
- Paperwork Accuracy
- Organization
- Communication
- Age Verification
- Teamwork
- Workplace Safety
- Store Maintenance
- Customer Relations
Benefits
- Employee and Customer Referral Programs
- Employee Perks Programs
- Employer-Provided Uniforms and Personal Protective Equipment
- Employee Assistance Program
- On-the-Job Training
- Professional Courses
- Peer Learning
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Management & Leadership
- Energy
Keywords
- Customer Service
- Retail Operations
- Cashier Systems
- Cash Handling
- Paperwork Accuracy
- Age Verification
- Tobacco Sales
- Lottery Sales
- Alcohol Sales
- Retail Smart Serve
- Store Maintenance
- Workplace Safety
- Customer Relations
- Organizational Skills
- Communication Skills
- G Driver's License
- Personal Protective Equipment
- Night Shifts
- Weekend Shifts
- Holiday Shifts