Dispatcher
- Chatham-Kent, ON, Canada
- Chatham, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
COME GROW WITH US!
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.
We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.
About The Opportunity
McDougall Energy is looking for a Dispatcher to join our Chatham team. Reporting to the Operations Manager, this position is responsible for:
The ideal candidate will have:
We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.
We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.
About The Opportunity
McDougall Energy is looking for a Dispatcher to join our Chatham team. Reporting to the Operations Manager, this position is responsible for:
- Planning, organizing and dispatching all deliveries to maximize efficiencies and optimize equipment utilization
- Providing directions to drivers regarding routes and customer requirements
- Working with the Operations Manager and / or Lead Hands to troubleshoot repairs and truck maintenance
- Generating daily, weekly and monthly reporting as required
- Communicating and interfacing with customers regarding delivery requirements, changes to schedules and any other issues regarding their delivery
- Adhering to all company health and safety policies, standard operating procedures and established industry regulations
- Performing other office administration duties as required
The ideal candidate will have:
- Dispatch and logistics experience along with geographical knowledge of Southwestern Ontario
- Excellent interpersonal and communication skills (verbal and written)
- Proficient computer skills and familiarity with Microsoft Office Suite
- Strong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment
- Excellent customer service skills
- Ability to work independently as well as in a team environment
- Knowledge of TSSA, WHMIS & TDG requirements is considered an asset
- Working knowledge of the fuel and propane delivery industries’ practices and processes considered an asset
- DZ license considered an asset
We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
- Competitive Compensation
- 3 weeks paid vacation
- Employer Health & Dental Benefits
- Employer matched RRSP
- Employee Assistance Program (EAP)
- Healthcare & Lifestyle Spending Account
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.
More about this job
Responsibilities
Plan, organize, and dispatch deliveries to improve efficiency and equipment utilization, while guiding drivers on routes and customer requirements. Coordinate with operations staff on vehicle maintenance, prepare reports, communicate delivery updates to customers, and complete administrative duties while following safety procedures and regulations.
Requirements
The role calls for dispatch or logistics experience, knowledge of Southwestern Ontario, strong communication and customer service skills, and proficiency with Microsoft Office. Candidates should be organized, able to manage competing priorities, and comfortable working independently and as part of a team; knowledge of TSSA, WHMIS, TDG, fuel or propane delivery practices, or a DZ license is an asset.
Skills
- Dispatching
- Logistics
- Route Planning
- Geographical Knowledge
- Customer Service
- Verbal Communication
- Written Communication
- Microsoft Office
- Organization
- Time Management
- Problem-Solving
- Multitasking
- Reporting
- Health and Safety Compliance
- Teamwork
Benefits
- Paid Vacation
- Employer Health and Dental Benefits
- Employer-Matched RRSP
- Employee Assistance Program
- Healthcare and Lifestyle Spending Account
- Career Growth and Development
- On-the-Job Training
- Professional Courses
- Peer Learning
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Energy
- Administrative
- Customer Service & Support
Keywords
- Dispatch
- Logistics
- Delivery Planning
- Route Planning
- Equipment Utilization
- Southwestern Ontario
- Customer Requirements
- Customer Service
- Truck Maintenance
- Operations
- Reporting
- Microsoft Office Suite
- Health and Safety
- Standard Operating Procedures
- TSSA
- WHMIS
- TDG
- Fuel Delivery
- Propane Delivery
- DZ License
- Time Management
- Problem-Solving
- Multitasking