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Parts Lead
Nelson Motors and Equipment
Radville, SK
- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
Added 34 mins ago
PA
Ground Operations Manager
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Montreal, QC
- Full-time
At PAL Airlines, our success begins on the ground. We are looking for an experienced and motivated Ground Operations Manager to lead airport operations at our Montreal, QC base, ensuring…
Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Service Technician
McDougall Energy Inc.
Goderich, ON
- Full-time
Reporting To The Operations Manager, Responsibilities Include
Added 1 hour ago
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Professional Delivery Driver
McDougall Energy Inc.
St. Thomas, ON
- Temporary
Reporting To The Operations Manager, Responsibilities Include
Added 1 hour ago
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Service Coordinator
McDougall Energy Inc.
Sudbury, ON · Lively, ON
- Full-time
…Service Coordinator at our Sudbury Branch. Reporting to the Operations Manager, the Service Coordinator is an integral member of the Service team and is responsible for scheduling and…
Added 1 hour ago
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Dispatcher
McDougall Energy Inc.
Chatham-Kent, ON · Chatham, ON
- Full-time
McDougall Energy is looking for a Dispatcher to join our Chatham team. Reporting to the Operations Manager, this position is responsible for:
Added 1 hour ago
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Dispatcher
McDougall Energy Inc.
Timmins, ON
- Full-time
…Dispatcher to join our team in Timmins, Ontario. Reporting to the Operations Manager, this is an integral member of the Operations team responsible for coordinating daily dispatch…
Added 1 hour ago
ME
Office Administration
McDougall Energy Inc.
Timmins, ON
- Contract
…for a period of approximately 6 to 8 months. Reporting to the Operations Manager, this position will be responsible for supporting the day-to-day administrative needs of the operation,…
Added 1 hour ago
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Professional Delivery Driver
McDougall Energy Inc.
Sudbury, ON · Lively, ON
- Full-time
Reporting To The Operations Manager Responsibilities Include
Added 1 hour ago
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Professional Delivery Driver
McDougall Energy Inc.
St. Thomas, ON
- Full-time
Reporting To The Operations Manager, Responsibilities Include
Added 1 hour ago
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Professional Delivery Driver
McDougall Energy Inc.
St. Marys, ON
- Full-time
Reporting To The Operations Manager, Responsibilities Include
Added 1 hour ago
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Operations Supervisor
McDougall Energy Inc.
Timmins, ON
- Full-time
Reporting to the Operations Manager, this position is responsible for:
Added 1 hour ago
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Office Administration
McDougall Energy Inc.
St. Thomas, ON
- Temporary
…position to join our St. Thomas operation. Reporting to the Operations Manager and working a Monday to Friday day shift schedule, this position is responsible…
Added 1 hour ago
ME
Professional Delivery Driver
McDougall Energy Inc.
St. Thomas, ON
- Full-time
Reporting To The Operations Manager, Responsibilities Include
Added 1 hour ago
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Professional Delivery Driver
McDougall Energy Inc.
Timmins, ON
- Temporary
Reporting To The Operations Manager Responsibilities Include
Added 1 hour ago
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Professional Delivery Driver
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Added 1 hour ago
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Professional Delivery Driver
McDougall Energy Inc.
Sarnia, ON
- Full-time
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Professional Delivery Driver
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Burford, ON
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Added 1 hour ago
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Professional Delivery Driver
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- Temporary
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Professional Delivery Driver
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Reporting To The Operations Manager, Responsibilities Include
Added 1 hour ago
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Office Administration
McDougall Energy Inc.
Burford, ON
- Contract
Reporting to the Operations Manager, this position is an integral member of the Operations team and is responsible for providing administrative support to the dispatch function while…
Added 1 hour ago
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Professional Delivery Driver
McDougall Energy Inc.
Timmins, ON
- Full-time
Reporting To The Operations Manager Responsibilities Include
Added 1 hour ago
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Professional Delivery Driver
McDougall Energy Inc.
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Added 1 hour ago
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Professional Delivery Driver
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Burford, ON
- Full-time
Reporting To The Operations Manager, Responsibilities Include

McDougall Energy Inc.

Service Coordinator

Sudbury, ON, Canada
Lively, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: 3- 5 years’ service coordination experience
Posting language: English
Posted: Nov 3, 2026

Original job description

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

About The Opportunity

McDougall Energy is looking for a detailed orientated person to fill the position of Service Coordinator at our Sudbury Branch. Reporting to the Operations Manager, the Service Coordinator is an integral member of the Service team and is responsible for scheduling and dispatching technicians, managing service requests, and ensuring jobs are completed efficiently and to customer satisfaction.

Responsibilities Include

Interfacing customers for service-related inquiries
Monitoring, managing, prioritizing, and scheduling the following tasks in an efficient manner
equipment installations
annual maintenance
emergency service calls
regulatory inspections (gas-check / comprehensive)
Maintaining customer account information
Registering customers for warranty coverage
Completing purchase orders for incoming equipment, tanks and materials
Maintaining inventory levels as required
Completing other office administration duties as required

What We Offer

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We Offer a Comprehensive Total Rewards Package Including

Competitive Compensation
3 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life and Disability Insurance
Bonus Incentives through Employee and Customer Referral Programs
Employee Discount & Perks Programs

About You

The ideal candidate will have:

3- 5 years’ service coordination experience
Excellent customer service skills
Strong interpersonal and communication skills (verbal and written)
Proficient computer skills and familiarity with Microsoft Office Suite
Strong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment
Ability to work independently as well as in a team environment
Working knowledge of TSSA, WHMIS & OPA requirements considered an asset

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.

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More about this job

Responsibilities

Coordinate and dispatch technicians while managing, prioritizing, and scheduling equipment installations, maintenance, emergency calls, and regulatory inspections. Handle customer service requests and account information, warranty registrations, purchase orders, inventory levels, and other office administration duties.

Requirements

The ideal candidate has 3–5 years of service coordination experience, strong customer service and communication skills, and proficiency with Microsoft Office. They should be organized, able to manage time and competing priorities in a fast-paced environment, and comfortable working independently and as part of a team; knowledge of TSSA, WHMIS, and OPA requirements is an asset.

Skills

Service Coordination
Customer Service
Scheduling
Dispatching
Customer Communication
Organization
Time Management
Problem-Solving
Multitasking
Microsoft Office
Inventory Management
Purchase Order Processing
Account Information Management
Independent Work
Teamwork

Benefits

Paid Vacation
Employer-Matched Group RRSP
Employer-Paid Health and Dental Benefits
Employee Assistance Program
Healthcare and Lifestyle Spending Account
Life and Disability Insurance
Employee and Customer Referral Bonuses
Employee Discount and Perks Programs

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Technician Scheduling
Dispatching
Service Requests
Equipment Installations
Annual Maintenance
Emergency Service Calls
Regulatory Inspections
Gas Check
Customer Accounts
Warranty Coverage
Purchase Orders
Inventory Management
Office Administration
Microsoft Office Suite
TSSA
WHMIS
OPA
Petroleum Products
Oil and Gas

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