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McDougall Energy Inc.

Service Coordinator

Owen Sound, ON, Canada

Pay: $24.00 Per Hour · Full-time

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Job details

Pay: Pay: $24.00 Per Hour
Job type: Full-time
Apply by: Dec 11, 2026
Experience: 3- 5 years’ service coordination experience
Posting language: English
Posted: Nov 11, 2026

Original job description

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

About The Opportunity

McDougall Energy is looking for a detailed orientated person to fill the position of Service Coordinator at our Owen Sound Branch. Reporting to the Service Manager, the Service Coordinator is an integral member of the Service team and is responsible for scheduling and dispatching technicians, managing service requests, and ensuring jobs are completed efficiently and to customer satisfaction.

Responsibilities Include

Interfacing customers for service-related inquiries
Monitoring, managing, prioritizing, and scheduling the following tasks in an efficient manner
equipment installations
annual maintenance
emergency service calls
regulatory inspections (gas-check / comprehensive)
Maintaining customer account information
Registering customers for warranty coverage
Completing purchase orders for incoming equipment, tanks and materials
Maintaining inventory levels as required
Completing other office administration duties as required

What We Offer

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We Offer a Comprehensive Total Rewards Package Including

Pay: $24.00 Per Hour
3 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life and Disability Insurance
Bonus Incentives through Employee and Customer Referral Programs
Employee Discount & Perks Programs

About You

The ideal candidate will have:

3- 5 years’ service coordination experience
Excellent customer service skills
Strong interpersonal and communication skills (verbal and written)
Proficient computer skills and familiarity with Microsoft Office Suite
Strong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment
Ability to work independently as well as in a team environment
Working knowledge of TSSA, WHMIS & OPA requirements considered an asset

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.

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More about this job

Responsibilities

Coordinate customer service requests and schedule and dispatch technicians for installations, maintenance, emergency calls, and regulatory inspections. Maintain customer accounts, warranty registrations, purchase orders, and inventory, while supporting other office administration tasks.

Requirements

The ideal candidate has 3–5 years of service coordination experience, strong customer service and communication skills, and proficiency with Microsoft Office. They should be organized, able to manage competing priorities in a fast-paced environment, and comfortable working independently and as part of a team; knowledge of TSSA, WHMIS, and OPA requirements is an asset.

Skills

Service Coordination
Customer Service
Scheduling
Dispatching
Communication
Organization
Time Management
Problem-Solving
Multitasking
Microsoft Office
Inventory Management
Purchase Order Processing
Customer Account Management
Teamwork
Independent Work
TSSA, WHMIS, and OPA Requirements

Benefits

Paid Vacation
Employer-Matched Group RRSP
Employer-Paid Health and Dental Benefits
Employee Assistance Program
Healthcare and Lifestyle Spending Account
Life and Disability Insurance
Bonus Incentives
Employee Discount and Perks Programs

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Customer Service
Technician Scheduling
Dispatching
Equipment Installations
Annual Maintenance
Emergency Service Calls
Regulatory Inspections
Gas Checks
Customer Account Information
Warranty Registration
Purchase Orders
Equipment
Tanks
Materials
Inventory Management
Office Administration
Microsoft Office Suite
TSSA
WHMIS
OPA
Oil and Gas
Service Requests

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Jobs in Canada