Jobs in Canada

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Added 27 mins ago
AU
Counter Sorter
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- Full-time
Vous effectuerez des tâches physiques tout au long du quart de travail · Les exigences physiques consistent à pouvoir répondre aux exigences physiques pendant tout le quart de travail
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CA
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- $19 CAD / hour
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TJ
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(CAN) Gérant du service à la clientèle
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Added 2 hours ago
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store manager, Varennes to Saint-Hyacinthe Area, QC
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Added 3 hours ago
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Added 4 hours ago
CA
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Added 4 hours ago
C
Night Shift Machine Operator
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AB
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Added 4 hours ago
Regional EHS&S Manager
CRH
AB
An inclusive culture that values opportunity for growth, development, and internal promotion

MCDOUGALL ENERGY INC

Customer Service Representative

Thunder Bay, ON, Canada

$17.6 CAD / hour · Part-time

Apply on workforcenow.adp.com About employer

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Job details

Pay: $17.6 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Customer Service Representative

Location: Thunder Bay

ABOUT THE OPPORTUNITY:

McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, John Street location.

Reporting to the Site Manager, this position is responsible for:

Providing prompt, efficient and courteous customer service to all customers.
Maintaining a clean, safe, customer friendly work environment.
Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
Ensure accurate operation of cashier systems.
Ensure all paperwork submitted is accurate and balanced.
Adhere to all company policies and procedures as prescribed.
Enforcing age verification for the sales of tobacco, lottery and alcohol products.

ABOUT YOU:

The ideal candidate will have:

High school diploma or working towards completion
Smart Serve Certification an asset
Friendly enthusiastic and customer service focused
Takes pride in their work
Superior customer service skills with a desire to be part of a performance-driven team
Previous experience in customer service/retail preferred
Must be able to communicate clearly and effectively with customers and coworkers
Ability to stand for long periods of time
Must be able to work night shifts and weekends and holidays

The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified.

WHAT WE OFFER:

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We provide a total rewards package that includes:

Pay: $17.60 per hour. Night shift (11pm-7am) premium of $0.52 per hour.
Employee & Customer Referral Programs
Employee Perks Programs
Employer Provided Uniforms and Personal Protective Equipment (PPE)
Employee Assistance Program

ABOUT US:

McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Customer Service Representative at McDougall Energy will serve customers courteously, run the cashier system accurately, and keep the store clean, safe and presentable inside and out. They will also check ID before selling age-restricted products and follow company policies.

Requirements

Candidates need a high school diploma or be working towards one, strong customer service and communication skills, and the ability to stand for long periods. Retail experience is preferred, and Smart Serve certification is an asset; the successful candidate must complete the Retail Smart Serve course if not already certified.

Skills

Customer service
Cashier operations
Point of sale (POS) systems
Cash handling and balancing
Age verification
Smart Serve
Retail Smart Serve
Communication
Store cleaning and maintenance
Paperwork accuracy
Lottery sales
Tobacco sales compliance
Alcohol sales compliance

Benefits

Night shift premium
Employee and customer referral programs
Employee perks program
Employer-provided uniforms and PPE
Employee assistance program
On-the-job training and professional courses

Keywords

customer service
cashier
retail
convenience store
Smart Serve
responsible alcohol service
age verification
tobacco sales
lottery
point of sale
POS
store operations
night shift
weekend shift
part-time
Thunder Bay

Seniority

Entry level

Perks

Wellness program
Paid training
Uniform provided

Licences and certifications

Smart Serve

Tools

cashier system
POS

Languages

English

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Work requirements

Jobs in Canada