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Added 2 mins ago
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MCDOUGALL ENERGY INC

Dispatcher

Burford, ON, Canada

Pay: Pay: $33.00 Per Hour ($28.00 / Hour + $5.00 / Hour Continental Shift Premium)
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

ABOUT THE OPPORTUNITY:

McDougall Energy is looking for a Dispatcher to join our Burford team. Reporting to the Operations Manager, this position is responsible for:

Planning, organizing and dispatching all deliveries to maximize efficiencies and optimize equipment utilization
Providing directions to drivers regarding routes and customer requirements
Working with the Operations Manager and / or Lead Hands to troubleshoot repairs and truck maintenance
Generating daily, weekly and monthly reporting as required
Communicating and interfacing with customers regarding delivery requirements, changes to schedules and any other issues regarding their delivery
Adhering to all company health and safety policies, standard operating procedures and established industry regulations
Performing other office administration duties as required

This position is based on a rotating shift:

SHIFT: 12-hour shift duration, commencing at 6 AM and concluding at 6 PM

SCHEDULE: Rotational Shift Pattern (2-3-2), inclusive of weekends. Scheduled 14 days each 28-day cycle. Includes a three-day weekend every other week.

ABOUT YOU:

The ideal candidate will have:

Dispatch and logistics experience along with geographical knowledge of Southwestern Ontario
Excellent interpersonal and communication skills (verbal and written)
Proficient computer skills and familiarity with Microsoft Office Suite
Strong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment
Excellent customer service skills
Ability to work independently as well as in a team environment
Knowledge of TSSA, WHMIS & TDG requirements is considered an asset
Working knowledge of the fuel and propane delivery industries’ practices and processes considered an asset
DZ license considered an asset

WHAT WE OFFER:

We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We offer a comprehensive total rewards package including:

Pay: $33.00 Per Hour ($28.00 / Hour + $5.00 / Hour Continental Shift Premium)
3 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Bonus Incentives through Employee and Customer Referral Programs
Employee & Customer Referral Programs
Employee Discount & Perks Programs

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at www.mcdougallenergy.com/careers. 

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected interviews will be contacted, and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

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More about this job

Responsibilities

The Dispatcher is responsible for planning and organizing deliveries to maximize efficiency while providing clear directions to drivers. They also manage customer communications regarding schedules and maintain accurate operational reporting.

Requirements

The ideal candidate possesses dispatch and logistics experience with strong organizational and problem-solving skills. Proficiency in Microsoft Office and knowledge of industry-specific regulations like TSSA, WHMIS, and TDG are highly valued.

Skills

Dispatching
Logistics
Geographical knowledge
Interpersonal skills
Communication skills
Microsoft Office Suite
Organization
Time management
Problem-solving
Multi-tasking
Customer service
TSSA knowledge
WHMIS knowledge
TDG knowledge
Fuel industry practices
Propane delivery

Benefits

Paid vacation
Employer-matched group RRSP
Health benefits
Dental benefits
Employee assistance program
Healthcare spending account
Lifestyle spending account
Life insurance
Disability insurance
Bonus incentives
Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Dispatching
Logistics
Petroleum
Operations
Microsoft Office
TSSA
WHMIS
TDG
Fuel delivery
Propane
Scheduling
Reporting
Customer service
Inventory management
Safety policies
Standard operating procedures
Truck maintenance
Southwestern Ontario
Continental shift
RRSP
Health and dental benefits

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