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Added 3 mins ago
SP
Analyst/Sr. Analyst, Global Incentive Compensation
Salesforce Partner Canada
Toronto, ON
- Full-time
…building methodologies and leveraging tools like Salesforce reporting, Tableau, and SQL/Snowflake to uncover meaningful trends and actionable insights that inform strategic decisions on…
Added 48 mins ago
AI
Financial Analyst, Intern
Allianz Insurance
Cambridge, ON
- $23 CAD / hour
- Part-time
Supporting internal financial reporting and analysis, the Financial Analyst Intern provides support to the development of presentations and financial models. They will assist in the…
Added 1 hour ago
VT
Business Analyst - Commodity Inventory Management
Viva Tech Solutions
Toronto, ON
- Contract
Analyze inventory, logistics, trade operations, data flows, system integrations, and reporting requirements.
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
Compensation Analyst
Affinity Credit Union
Saskatoon, SK
Our team is looking for a Compensation Analyst to join our Total Rewards team at Affinity! This role will work collaboratively and use a data-driven mindset to support the HR team through…
Added 2 hours ago
Finance Analyst, Asset and Liability Management
Affinity Credit Union
Saskatoon, SK
Affinity is looking for a Financial Analyst, Asset and Liability Management to join our progressive and growing Accounting and Finance team. This position provides analytical and…
Added 3 hours ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
The D365 F&O Functional Analyst is responsible for the day-to-day administration, support, and continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages…
Added 3 hours ago
II
Senior Financial Analyst
Infinitree Inc.
Oakville, ON
- Full-time
…ZoomHR Inc., is conducting the search for a Senior Financial Analyst to join their team. This role will report directly into the Finance lead for the…
Added 4 hours ago
AP
Financial Analyst, Intern
Allianz Partners
Cambridge, ON
- $23 CAD / hour
- Part-time
Supporting internal financial reporting and analysis, the Financial Analyst Intern provides support to the development of presentations and financial models. They will assist in the…
Added 5 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 5 hours ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 5 hours ago
AS
JP1964 - IT Business Analyst - Niche
Apex Systems
Toronto, ON
- $77 to $82 USD / hour
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Product Business Analyst - Post Trade Technology
Added 6 hours ago
SI
Senior Analyst, Integrated Business Planning (IBP)
Saputo Inc.
Georgetown, ON
- Full-time
Saputo is seeking a Senior Analyst in the Integrated Business Planning (IBP) team for an existing 18 month contract opportunity within our organization. As a Senior Analyst, you will work…
Added 7 hours ago
B
Senior Analyst, Finance Reporting
Brookfield
Toronto, ON
- Full-time
The Senior Analyst, Finance (SFA) will join the Finance team within the Brookfield Wealth Solutions group, located in our head office in Downtown Toronto. The SFA role is a highly visible…
Added 8 hours ago
W
Cost Analyst II
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Calgary, AB · Edmonton, AB
- Full-time
We are currently recruiting for an Intermediate Cost Analyst. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Alberta.
Added 8 hours ago
EC
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Eaton’s PCS division, specializing in electrical services and power distribution systems, is looking for a Proposals & Quotations Analyst to join its team in Laval, QC.
Added 8 hours ago
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Clinical Data Analyst - Health Information Services - Temporary Full-Time
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Brockville, ON
- Full-time
Responsible for timely collection and submission of data to mandated national, provincial, and regional reporting systems. Liaises with multiple teams and stakeholders to support accurate…
Added 8 hours ago
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Architecte en information commerciale / Business Information Architect
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Added 8 hours ago
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Data analyst - informatics and systems
AVYAN ANALYTICS INC.
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- From $45.6 CAD / hour
- Full-time
- On-site
Document reporting needs, queries, logic, results and recommendations to other information systems professionals
Added 8 hours ago
WC
Analyst, Walmart Services - Seller Enablement
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Analyst, Walmart Services – Seller Enablement supports the growth and success of Walmart Fulfillment Services (WFS) by helping acquire, onboard, and enable sellers…
Added 8 hours ago
CI
Mortgage Analyst
Canada ICI Capital Corporation
Vancouver, BC
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The Mortgage Analyst works in a team-based environment focusing on delivering high quality market analysis and financial reporting. This position will expose the analyst to a wide variety…
Added 9 hours ago
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Intern, Quality Analyst (Winter 2027)
Bombardier
Dorval, QC
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Added 9 hours ago
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Purchasing Analyst
Aston Carter
Cambridge, ON
- $28 to $32 CAD / hour
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As a Purchasing Analyst, you will play an integral role in procurement activities by sourcing products and services, negotiating with suppliers, resolving problems, managing relationships,…
Added 9 hours ago
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Senior Analyst, Investor Relations
Bombardier
Dorval, QC
- Full-time
Collaborate with the Finance, Legal, and Strategy teams on various projects, while improving processes, tools, dashboards, and reporting activities through automation.
Added 9 hours ago
R
Stage - Hiver 2027 - Analyste en comptabilité financière / Internship - Winter 2027 - Financial Accounting Analyst
RTX
Longueuil, QC
- Full-time
Job Title: Internship - Winter 2027 - Financial Accounting Analyst

MCDOUGALL ENERGY INC

IT Operations Analyst

St. Thomas, ON, Canada

Salary: $65,000 - $70,000 · Full-time

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Job details

Pay: Salary: $65,000 - $70,000
Job type: Full-time
Posting language: English

Original job description

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

ABOUT THE OPPORTUNITY:

McDougall Energy is looking for an analytical and methodical individual to fill the position of IT Operations Analyst. Reporting to the IT Services and Operations Manager, the IT Operations Analyst is responsible for providing support for corporate solutions that enhance mission-critical business operations. The IT Operations Analyst will collaborate with department stakeholders to identify, recommend, develop, implement and support technology solutions for all aspects of the organization.

Responsibilities include:

Prioritizing and responding to incoming support requests via multiple support channels and escalate accordingly, based on Service Level Agreements (SLAs).
Document and manage support requests and resolutions in our ticketing system (FreshService).
Provide technical support, training and guidance to end-users and staff.
Troubleshoot and resolve hardware and software issues on user devices both on-site and remotely, including our delivery trucks.
Monitor and analyze IT systems to identify trends and resolve issues.
Develop, document and implement strategies for improving IT systems and processes.
Ensure smooth operation of IT infrastructure and applications.
Collaborate with other teams and departments to ensure seamless support and service delivery.
Coordinate with vendors for procurement of IT assets and services.
Participate in an on-call rotation.

ABOUT YOU:

The ideal candidate will have:

College Diploma or University Degree in Computer Science, Information Technology or a related field.
Previous experience in system administration and/or support role in a medium-to-large enterprise environment.
Proficiency in IT systems, networking and applications; knowledge of operating systems and cloud services.
Strong analytical and troubleshooting skills to identify and resolve complex IT issues.
Excellent verbal and written communication skills to interact and build rapport with users and team members.
Understanding of ITIL key concepts, including Incident and Change Management.
Experience with imaging and deployment of end user devices through automated tools (MDM).
Motivation to stay updated with the latest technology, trends and adapt to new tools and techniques.
Valid G-Class Driver’s License.

WHAT WE OFFER:

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We offer a comprehensive total rewards package including:

Salary: $65,000 - $70,000
4 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Employee & Customer Referral Programs
Employee Discount & Perks Programs

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at www.mcdougallenergy.com/careers.

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted, and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

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More about this job

Responsibilities

The IT Operations Analyst provides technical support for corporate solutions and manages support requests via the ticketing system. They are responsible for troubleshooting hardware and software issues, monitoring IT systems, and collaborating with stakeholders to implement technology improvements.

Requirements

Candidates must hold a College Diploma or University Degree in Computer Science, Information Technology, or a related field. Previous experience in system administration or a support role within a medium-to-large enterprise environment is required.

Skills

System administration
Technical support
Troubleshooting
Networking
Cloud services
ITIL
Incident management
Change management
MDM
Hardware support
Software support
Communication skills
Analytical skills
FreshService

Benefits

4 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Employee & Customer Referral Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
System Administration
Technical Support
Networking
Cloud Services
ITIL
Incident Management
Change Management
MDM
FreshService
Hardware Troubleshooting
Software Troubleshooting
Infrastructure
Procurement
On-call
Petroleum
Energy

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