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Added 14 mins ago
WH
Sous Chef
Westin Hotels & Resorts
Edmonton, AB
- Full-time
…culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while…
Added 14 mins ago
PA
GENERAL MANAGER
Professional Association of Canadian Theatres (PACT)
Orangeville, ON
- Part-time
OverviewThe General Manager will be responsible for overseeing the administrative, human resource and operational management of the theatre; will work with the Artistic Director to…
Added 14 mins ago
WF
Grocery Team Leader (Department Manager)
Whole Foods Market
BC · West Vancouver, BC
- Full-time
Added 14 mins ago
SH
Front Desk Manager
Sheraton Hotels & Resorts
Toronto, ON
- Full-time
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 14 mins ago
LE
Assistant Service Center Manager
Laczko Equity Group Inc.
Winnipeg, MB
- $23.25 CAD / hour
- Full-time
As an Assistant Service Center Manager (ASCM) at Great Canadian Oil Change (GCOC), you will blend technical and
Added 14 mins ago
KC
human resources manager
KM Care Services Inc.
Winnipeg, MB
- Full-time
Administer staff consultation and grievance procedures
Added 14 mins ago
PM
Administrative Secretary 2
Prairie Mountain Health
Ste. Rose du Lac, MB
- Full-time
The Administrative Secretary 2 will provide clerical and administrative support functions for all of the staff and clients who receive services from the program that they support. The…
Added 14 mins ago
CD
Facilitator, Training and Development
CNIB Deafblind Community Services
Ottawa, ON
- $30.9 to $38.65 CAD / hour
- Contract
…also provide supervision, guidance, and performance support to staff involved in training, onboarding, mentorship, apprenticeship program and learning activities. The Facilitator, Training…
Added 14 mins ago
H
Nurse B - Community Mental Health Nurse
HealthCareersInSask.ca
Kindersley, SK
- Full-time
Job Description: The Community Mental Health Nurse (CMHN), reporting to the Manager of Mental Health & Addiction Services, is an essential element in a comprehensive Mental Health Service.…
Added 14 mins ago
H
Social Worker Degree
HealthCareersInSask.ca
Estevan, SK
- Full-time
Job Description: Under the direction of the Manager, and as part of an interdisciplinary team, the Social Worker BSW provides a range of screening, triage, assessment, treatment and case…
Added 29 mins ago
DH
Assistant Rooms Operations Manager
Delta Hotels and Resorts®
AB · Edmonton, AB
- Full-time
…related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure…
Added 29 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 29 mins ago
SH
Respiratory Therapist - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general direction of the Manager Allied Health and the Manager, Health Services, the incumbent is responsible for providing quality Respiratory Therapy services. The Respiratory…
Added 29 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 29 mins ago
CC
Terrestrial Ecologist ($90K–$120K/yr + Relocation Assistance to Prince George, BC)
Chu Cho Environmental
ON · Ontario, Canada
- $90,000 to $120,000 CAD / year
- Full-time
Reporting to the General Manager, you will help lead our established, high-performing Terrestrial Ecology team alongside another experienced team lead, and play a key role in delivering…
Added 29 mins ago
CC
Terrestrial Ecologist ($90K–$120K/yr + Relocation Assistance to Prince George, BC)
Chu Cho Environmental
AB · Alberta, Canada
- $90,000 to $120,000 CAD / year
- Full-time
Reporting to the General Manager, you will help lead our established, high-performing Terrestrial Ecology team alongside another experienced team lead, and play a key role in delivering…
Added 29 mins ago
K
Internal Project Controls PEY Student (Summer 2027)
Kinectrics
Toronto, ON
- Full-time
Assisting in overseeing the overall portfolio health by preparation of CPI, SPI, variance summary reports and monthly project metrics for the program manager.
Added 44 mins ago
E
retail sales manager
Esso
Nigadoo, NB
- Full-time
Recruit, hire and supervise staff and/or volunteers
Added 44 mins ago
TA
Financial Services Manager
Trotman Auto Group
Comox, BC
- Full-time
Looking for a high-earning Finance Manager opportunity where your expertise, attention to detail, and ability to structure the right deal are valued?
Added 44 mins ago
AP
Pharmacy Manager
Ackroyd Pharmacy
Richmond, BC
- Full-time
We are looking for a motivated and patient-focused Pharmacy Manager to lead our established community pharmacy in Richmond, BC.
Added 1 hour ago
B
Warehouse Operator Full-Time - Duncan
Buckerfield's
Duncan, BC
- Full-time
…that benefit our families, our animals, and mother nature. Our staff are happy to share knowledge and help our customers with their latest projects. We're here to take care of our customers…
Added 1 hour ago
N
Canadian and U.S. Tax Manager
NPAworldwide
Toronto, ON
- Full-time
Due to continued growth and an upcoming retirement within our team, we are seeking an experienced Canadian & U.S. Tax Manager to join their firm.
Added 1 hour ago
N
Canadian Tax Manager
NPAworldwide
Toronto, ON
- Part-time
Due to continued growth and an upcoming retirement within the team, the firm is seeking an experienced Canadian Tax Manager to join on a part-time basis.
Added 1 hour ago
PH
Term Program Manager - Exempt
Progressive Housing Society
Vancouver, BC · Metro Vancouver A, BC
- Full-time
…organization dedicated to making a difference in the community. The Manager will assist with planning, organizing, directing, and administering at multiple Supportive Housing and Shelter…
Added 1 hour ago
N
US Tax Manager
NPAworldwide
Toronto, ON
- Full-time
This is primarily a review and technical oversight role rather than a high-volume preparation position. The U.S. Tax Manager will work closely with the firm's owner, tax preparers, and…

MCDOUGALL ENERGY INC

IT Operations Analyst

St. Thomas, ON, Canada

Salary: $65,000 - $70,000 · Full-time

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Job details

Pay: Salary: $65,000 - $70,000
Job type: Full-time
Posting language: English

Original job description

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

ABOUT THE OPPORTUNITY:

McDougall Energy is looking for an analytical and methodical individual to fill the position of IT Operations Analyst. Reporting to the IT Services and Operations Manager, the IT Operations Analyst is responsible for providing support for corporate solutions that enhance mission-critical business operations. The IT Operations Analyst will collaborate with department stakeholders to identify, recommend, develop, implement and support technology solutions for all aspects of the organization.

Responsibilities include:

Prioritizing and responding to incoming support requests via multiple support channels and escalate accordingly, based on Service Level Agreements (SLAs).
Document and manage support requests and resolutions in our ticketing system (FreshService).
Provide technical support, training and guidance to end-users and staff.
Troubleshoot and resolve hardware and software issues on user devices both on-site and remotely, including our delivery trucks.
Monitor and analyze IT systems to identify trends and resolve issues.
Develop, document and implement strategies for improving IT systems and processes.
Ensure smooth operation of IT infrastructure and applications.
Collaborate with other teams and departments to ensure seamless support and service delivery.
Coordinate with vendors for procurement of IT assets and services.
Participate in an on-call rotation.

ABOUT YOU:

The ideal candidate will have:

College Diploma or University Degree in Computer Science, Information Technology or a related field.
Previous experience in system administration and/or support role in a medium-to-large enterprise environment.
Proficiency in IT systems, networking and applications; knowledge of operating systems and cloud services.
Strong analytical and troubleshooting skills to identify and resolve complex IT issues.
Excellent verbal and written communication skills to interact and build rapport with users and team members.
Understanding of ITIL key concepts, including Incident and Change Management.
Experience with imaging and deployment of end user devices through automated tools (MDM).
Motivation to stay updated with the latest technology, trends and adapt to new tools and techniques.
Valid G-Class Driver’s License.

WHAT WE OFFER:

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We offer a comprehensive total rewards package including:

Salary: $65,000 - $70,000
4 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Employee & Customer Referral Programs
Employee Discount & Perks Programs

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at www.mcdougallenergy.com/careers.

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted, and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

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More about this job

Responsibilities

The IT Operations Analyst provides technical support for corporate solutions and manages support requests via the ticketing system. They are responsible for troubleshooting hardware and software issues, monitoring IT systems, and collaborating with stakeholders to implement technology improvements.

Requirements

Candidates must hold a College Diploma or University Degree in Computer Science, Information Technology, or a related field. Previous experience in system administration or a support role within a medium-to-large enterprise environment is required.

Skills

System administration
Technical support
Troubleshooting
Networking
Cloud services
ITIL
Incident management
Change management
MDM
Hardware support
Software support
Communication skills
Analytical skills
FreshService

Benefits

4 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Employee & Customer Referral Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
System Administration
Technical Support
Networking
Cloud Services
ITIL
Incident Management
Change Management
MDM
FreshService
Hardware Troubleshooting
Software Troubleshooting
Infrastructure
Procurement
On-call
Petroleum
Energy

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