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Added 46 mins ago
B
Automation Project Manager
Boccard
Montreal, QC
- Full-time
The Automation Project Manager is responsible for overseeing the successful execution of automation projects, with a primary focus on the Electrical, Industrial IT, and Automation (EIA)…
Added 46 mins ago
DM
Sr. Manager, Operations Governance
Discovery Mining Ltd
Toronto, ON
- Full-time
The Sr. Manager, Operations Governance is responsible for overseeing and optimizing the technical and operational governance processes that support planned and executed production across…
Added 46 mins ago
DM
Sr. Manager, Strategic Planning
Discovery Mining Ltd
Toronto, ON
- Full-time
The Sr. Manager, Strategic Planning is focused on the technical aspects required to inform and optimize the Company's corporate business strategy. This role provides technical leadership…
Added 46 mins ago
LC
Certification Assistant – Delta
LabTest Certification Inc.
Delta, BC
- $21 to $24 CAD / hour
- Full-time
Reports To: Senior Team Lead Certifications & Certifications Manager
Added 46 mins ago
GC
Senior Project Manager / Project Manager
GEI Consultants, Inc.
London, ON
- Full-time
…to grow across Ontario, we are looking for a Senior Project Manager / Project Manager to join and support our London, Ontario…
Added 46 mins ago
N
Software Developer - Networking (Flow)
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
Strong technical and interpersonal communication (written and spoken).
Added 46 mins ago
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Principal Network Engineer
Aviso
Vancouver, BC
- $135,000 to $145,000 CAD / year
- Full-time
…Engineer is responsible for designing, implementing, and providing technical leadership for modern network infrastructure across cloud and on-prem environments. This is a hands-on, high…
Added 46 mins ago
TO
Public Works Foreman
Town of Peace River
Peace River, AB
- Full-time
Reporting to the Public Works Manager, this is a hands-on leadership position for someone who enjoys being out in the field, solving problems, supporting employees, and making sure the job…
Added 46 mins ago
N
Senior Software Developer - Networking (Flow)
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
Mentor junior team members and participate in technical knowledge-sharing events, such as boot camps.
Added 46 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
WO
Wait Times Coordinator - OR Business Center, Surgical Services
William Osler Health System
Brampton, ON
- Full-time
Reporting directory to the Business Manager, Surgical Program, the Wait Times Information System (WTIS) Coordinator, Surgical Services, is an integral part of the surgical services team to…
Added 2 hours ago
WO
Renal Technologist - Renal Dialysis
William Osler Health System
Brampton, ON
- Contract
The Renal Technologist reports to the Manager, Renal Program, and has professional accountability to the Charge Renal Technologist.
Added 2 hours ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
- Full-time
…delivering excellent patient care. The incumbent will support the manager in overseeing all aspects of modality operations including: quality management; staff productivity and human…
Added 2 hours ago
WO
Modality Supervisor - MRI Diagnostic Imaging
William Osler Health System
Brampton, ON
- Full-time
…delivering excellent patient care. The incumbent will support the manager in overseeing all aspects of modality operations including: quality management; staff productivity and human…
Added 2 hours ago
LC
Strategic Analytic Coordinator
Langara College
Canada
- Full-time
Reporting to the Manager, Workday Sustainment and Support, this role supports on-time delivery of prioritized system related tasks and prepares in depth business and analytic reports for…
Added 3 hours ago
E
US Corporate Tax - Waterloo - Manager
EY
Toronto, ON
- Full-time
As a US Tax Manager in EY’s U.S. Tax Practice, you’ll lead and supervise complex tax engagements, delivering high‑quality compliance services and innovative tax planning for multinational…
Added 3 hours ago
MF
Technical Lead
MD Financial Management | Gestion financière MD
Montreal, QC
- Full-time
Reporting to the Senior Manager of Development, the Technical Lead is accountable for the technical direction and delivery of web application solutions in a Microsoft-based development…
Added 3 hours ago
J
Enterprise Customer Success Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.
Added 4 hours ago
P
Senior Backend Engineer .NET & Python
PosiTrace
Vancouver, BC
- Full-time
Operate within Google Cloud Platform: GKE, Cloud SQL, Cloud Storage, Secret Manager, BigQuery
Added 4 hours ago
NC
Technical Services Technologist Trainee (2 Positions in Winnipeg, 1 Position in Saskatoon)
NAV CANADA
Winnipeg, MB
- Full-time
Become a member of the NAV CANADA Technical Services team. We offer career-long training on advanced equipment; a full range of opportunities as you gain experience; competitive salaries;…
Added 4 hours ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 4 hours ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 4 hours ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Courtois Cardiovascular Magnetic Resonance Research Group
Added 4 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 4 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Courtois Cardiovascular Magnetic Resonance Research Group

MCDOUGALL ENERGY INC

IT Operations Analyst

St. Thomas, ON, Canada

Salary: $65,000 - $70,000 · Full-time

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Job details

Pay: Salary: $65,000 - $70,000
Job type: Full-time
Posting language: English

Original job description

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

ABOUT THE OPPORTUNITY:

McDougall Energy is looking for an analytical and methodical individual to fill the position of IT Operations Analyst. Reporting to the IT Services and Operations Manager, the IT Operations Analyst is responsible for providing support for corporate solutions that enhance mission-critical business operations. The IT Operations Analyst will collaborate with department stakeholders to identify, recommend, develop, implement and support technology solutions for all aspects of the organization.

Responsibilities include:

Prioritizing and responding to incoming support requests via multiple support channels and escalate accordingly, based on Service Level Agreements (SLAs).
Document and manage support requests and resolutions in our ticketing system (FreshService).
Provide technical support, training and guidance to end-users and staff.
Troubleshoot and resolve hardware and software issues on user devices both on-site and remotely, including our delivery trucks.
Monitor and analyze IT systems to identify trends and resolve issues.
Develop, document and implement strategies for improving IT systems and processes.
Ensure smooth operation of IT infrastructure and applications.
Collaborate with other teams and departments to ensure seamless support and service delivery.
Coordinate with vendors for procurement of IT assets and services.
Participate in an on-call rotation.

ABOUT YOU:

The ideal candidate will have:

College Diploma or University Degree in Computer Science, Information Technology or a related field.
Previous experience in system administration and/or support role in a medium-to-large enterprise environment.
Proficiency in IT systems, networking and applications; knowledge of operating systems and cloud services.
Strong analytical and troubleshooting skills to identify and resolve complex IT issues.
Excellent verbal and written communication skills to interact and build rapport with users and team members.
Understanding of ITIL key concepts, including Incident and Change Management.
Experience with imaging and deployment of end user devices through automated tools (MDM).
Motivation to stay updated with the latest technology, trends and adapt to new tools and techniques.
Valid G-Class Driver’s License.

WHAT WE OFFER:

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We offer a comprehensive total rewards package including:

Salary: $65,000 - $70,000
4 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Employee & Customer Referral Programs
Employee Discount & Perks Programs

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at www.mcdougallenergy.com/careers.

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted, and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

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More about this job

Responsibilities

The IT Operations Analyst provides technical support for corporate solutions and manages support requests via the ticketing system. They are responsible for troubleshooting hardware and software issues, monitoring IT systems, and collaborating with stakeholders to implement technology improvements.

Requirements

Candidates must hold a College Diploma or University Degree in Computer Science, Information Technology, or a related field. Previous experience in system administration or a support role within a medium-to-large enterprise environment is required.

Skills

System administration
Technical support
Troubleshooting
Networking
Cloud services
ITIL
Incident management
Change management
MDM
Hardware support
Software support
Communication skills
Analytical skills
FreshService

Benefits

4 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Employee & Customer Referral Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
System Administration
Technical Support
Networking
Cloud Services
ITIL
Incident Management
Change Management
MDM
FreshService
Hardware Troubleshooting
Software Troubleshooting
Infrastructure
Procurement
On-call
Petroleum
Energy

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