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PT Community Living Worker (Ember) |
Connective
Kamloops, BC
- Full-time
…enhance quality of life with activities of daily living and the development of life…
Added 1 month ago
BC
Stage Carpenter/Omni Tech
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Reporting to the Production Manager, Performing Arts, the stage carpenter/omni tech will help support this year's artistic performances across campus, including live music, dance, opera,…
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Environmental Coordinator
Pomerleau
Victoria, BC
- Full-time
Report to the Project Environmental Manager and/or the Project Manager and/or the Regional Environmental Manager (reporting structure will depend on project assignment and allocation
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Project Manager - Site Investigation, Remediation, and Risk Assessment
Stantec
Kelowna, BC
- Full-time
We have an immediate opportunity for a Project Manager (Site Investigation, Remediation & Risk Assessment) to join our dynamic Environmental Services team in British Columbia. As a key…
Added 1 month ago
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Sales Associate
Staples Canada
Toronto, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
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Manger, F&B / Culinary Operations - Chances Maple Ridge
Lahal Management LP
Maple Ridge, BC
- $60,000 to $70,000 CAD / year
- Full-time
The Manager, F&B / Culinary Operations is accountable for the overall performance, profitability, and service standards of the F&B department. This includes menu development, supervising…
Added 1 month ago
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Webber - HSEQ Coordinator - Infrastructure Management
Ferrovial
Ottawa, ON · CAN - Webber - Infra - Ottawa
- Full-time
…innovators and trailblazers. Ferrovial is also leading the development of the New Terminal One at JFK International Airport. Ferrovial shares trade under the ticker symbol FER on two stock…
Added 1 month ago
GB
Accounts Receivable & Credit Manager
Griff Building Supplies
New Westminster, BC
- Full-time
The Accounts Receivable & Credit Manager oversees the company’s credit and accounts receivable functions, including credit risk, collections, cash application, customer accounts, and…
Added 1 month ago
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C202 - Program Assistant - (Part Time)
Phoenix Drug & Alcohol Recovery and Education Society
Chilliwack, BC
- Part-time
The Program Assistant supports the daily operations of the facility and supports clients by providing a variety of day-to-day physical, emotional, and social supports, life skills…
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Financial Analyst – Manufacturing Operations
Pratt & Whitney
Halifax, NS
- Full-time
For nearly 100 years, we have pioneered advancements in engine development, supporting cargo and equipment transportation, wildfire suppression, and passenger travel.
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Client Support Technician
McElhanney
Vancouver, BC
- Full-time
Professional Development: Reimbursement for dues, educational assistance, mentorship program, internal committees, workshops, and committee involvement.
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Project Manager - Site Investigation, Remediation, and Risk Assessment
Stantec
Kamloops, BC
- Full-time
We have an immediate opportunity for a Project Manager (Site Investigation, Remediation & Risk Assessment) to join our dynamic Environmental Services team in British Columbia. As a key…
Added 1 month ago
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Sales Manager
Showcase - Home of the Hottest Trends
Thunder Bay, ON
- Full-time
Candidates should have retail management experience as a Sales Manager or Assistant Manager, strong leadership and team development skills, and a passion for customer experience and sales…
Added 1 month ago
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In Store Bakery - Baker
Safeway Canada
Winnipeg, MB
- Full-time
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 1 month ago
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Senior Accountant (CPA)
Fraser Valley Child Development Centre
Abbotsford, BC
- Part-time
- Temporary
The Fraser Valley Child Development Centre is located in the beautiful Fraser Valley, close to nature and city, with many opportunities for outdoor and leisure activities. We acknowledge…
Added 1 month ago
MW
Business Development/Sales Representative
Miller Waste Systems Inc.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Reporting to the Regional Sales Manager, the Business Development/Sales Representative works to develop and maintain business relationships with institutions, commercial, and industrial…
Added 1 month ago
The Shoe Co. - Sales Associate
The Shoe Co.
Saskatoon, SK
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 1 month ago
The Shoe Co. - Assistant Manager
The Shoe Co.
Prince Albert, SK
As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will…
Added 1 month ago
FH
Registered Nurse/Registered Psychiatric Nurse, Aboriginal, Community Mental Health & Substance Use Services - Abbotsford
Fraser Health
Mission, BC · Abbotsford, BC
- Full-time
Functions as a primary nursing therapist and case manager, providing diagnostic client assessment and short and long term individual, group, and family therapy, using a variety of…
Added 1 month ago
SI
Labour and Employee Relations Manager
Swissport International AG
Montreal, QC · St Laurent, Quebec
- Full-time
Job Title: Labour and Employee Relations Manager (Corporate role)
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Operational Resilience Manager, Global Chief Operating Officer Team
KPMG
ON · Toronto, Ontario
- Full-time
Plan, coordinate, deliver, and evaluate business resilience exercises (e.g., table-tops), including scenario development, participant coordination, lessons learned, and improvement reporting
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Senior Manager, Third-Party Risk Management, Global COO
KPMG
ON · Toronto, Ontario
- Full-time
This opportunity leads KPMGI’s Third-Party Management Program, overseeing standards, assurance, dependency intelligence, testing validation, risk reporting, and program maturity across…
Added 1 month ago
S
Project Manager - Site Investigation, Remediation, and Risk Assessment
Stantec
Burnaby, BC
- Full-time
We have an immediate opportunity for a Project Manager (Site Investigation, Remediation & Risk Assessment) to join our dynamic Environmental Services team in British Columbia. As a key…
Added 1 month ago
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Project Manager - Site Investigation, Remediation, and Risk Assessment
Stantec
Vancouver, BC
- Full-time
We have an immediate opportunity for a Project Manager (Site Investigation, Remediation & Risk Assessment) to join our dynamic Environmental Services team in British Columbia. As a key…
Added 1 month ago
S
Project Manager - Site Investigation, Remediation, and Risk Assessment
Stantec
Sidney, BC
- Full-time
We have an immediate opportunity for a Project Manager (Site Investigation, Remediation & Risk Assessment) to join our dynamic Environmental Services team in British Columbia. As a key…

McElhanney

Client Support Technician

Vancouver, BC, Canada

The salary range for this position is $57,500 to $70,000 per annum. · Full-time

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Job details

Pay: The salary range for this position is $57,500 to $70,000 per annum.
Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

Original job description

About McElhanney

Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a 100% employee-owned and operated firm, with over 1,500 staff members in 31 locations, we are proud to offer qualified staff with shareholding options in our company. At McElhanney, we work in teams to build strong connections with our staff, clients, and local communities. Our employees enjoy working here because of our varied projects, high levels of autonomy, opportunities for career development, excellent total compensation and benefits package, and collaborating with a team of great professionals.

The Opportunity

At McElhanney, our Business Information Technology team simplifies IT challenges so our business can thrive. Our dedicated professionals take a client-centered approach to support our diverse group of employees in our hybrid environment, solving problems every day. Known for being professional, timely, and approachable, our solutions enhance employee experience, improve productivity, and support organizational goals.

As our team continues to grow, we are seeking a Client Support Technician to join us in Vancouver, BC, who can wear multiple hats and feel comfortable offering ideas for continuous process improvement.

The successful candidate will primarily work from our Vancouver location, with work-from-home opportunities up to two days a week after their probation period.

In this role, you will balance teamwork with independent work, anticipating the needs of our employees and providing excellent service. You will also have the opportunity to support a multidisciplinary team of engineers, surveyors, landscape architects, planners, environmentalists, and business support staff.

What You’ll Do

Provide excellent customer service to your key stakeholders.
Provide comprehensive documentation of computer systems, procedures, and policies.
Efficiently categorize, coordinate, prioritize, and manage Helpdesk requests within established timeframes.
Skillfully prioritize requests, incidents, and other tasks in a dynamic, fast-paced environment.
Install, test, and configure new workstations, mobile devices, peripheral equipment, and network devices.
Install and configure a large variety of software and licensing remotely and in person.
Diagnose, troubleshoot, and resolve software and hardware problems remotely and in person.
Participate in and/or lead project-based work as required, including working closely with other internal teams.
Assist with in-house or other local venue AV setups for McElhanney-hosted meetings.
Lift or move a variety of IT or AV equipment.
Escalate complex technical issues appropriately and collaborate with internal teams and vendors to drive timely resolution.
Participate in incident investigation, root cause analysis, and continuous improvement initiatives to reduce recurring technical issues.

What You’ll Bring

Minimum two years of Information Technology experience.
Training and/or certifications in Information Technology are considered assets.
Working knowledge of ITIL/ITSM principles, including incident, problem, request, change, and escalation management.
Experience with Active Directory and endpoint management technologies such as SCCM/Configuration Manager, Intune, or equivalent.
Strong troubleshooting and problem-solving skills with both digital and physical assets.
A respectful and professional demeanor, prioritizing the client’s experience.
Passionate, flexible, and motivated to help others is key.
Excellent time management skills and strong attention to detail.
Highly organized, including the ability to re-prioritize workload and adapt to changing circumstances.
Ability to work independently, prioritize competing requests, and collaborate effectively with internal teams.
Effective communicator with both technical and non-technical staff, in verbal and written form.
Effective conflict resolution within stressful situations.
Strong working knowledge of Microsoft Windows and Microsoft 365 environments and related workplace technologies. Experience with Microsoft Entra ID/Azure AD, Intune, SharePoint, OneDrive, or equivalent is considered an asset.
Experience with PowerShell, scripting, or automation is considered an asset.
Experience with IT asset lifecycle management or vendor coordination is considered an asset.

What Can We Offer You?

The salary range for this position is $57,500 to $70,000 per annum. McElhanney offers fair compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary range is representative of the required level of qualifications and experience for the position as noted in the job posting. The salary offered will be based on the experience and qualifications of the successful candidate.

Work-Life Harmony: Balance your personal and professional commitments. Flexible hours to fit your lifestyle.
Comprehensive Benefits: Maternity and parental leave top-up program, health and dental coverage, RRSP matching, and Employee & Family Assistance Program.
Safe & Inclusive Workplace: A culture of respect and inclusion for all.
Compensation: Attractive total compensation package including a generous bonus plan.
Professional Development: Reimbursement for dues, educational assistance, mentorship program, internal committees, workshops, and committee involvement.
Career Progression: Support and mentorship to shape a career path that fits your goals.

Our Commitment to Equity, Diversity, and Inclusion

At McElhanney, our unwavering commitment lies in cultivating a culture that aligns with our core values and fosters diversity, equity, and inclusion. We celebrate the collective achievements of a team rich in expertise, experiences, and perspectives, and welcome applications from individuals of diverse ethnicities, religions, backgrounds, genders, sexual orientations, gender identities, aboriginal statuses, various age groups, and those with disabilities. Requests for accommodations can be made at any stage of the selection process. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements outlined. We’re interested in getting to know you and explore the unique contributions you can bring to McElhanney!

If this is the opportunity for you, apply now or visit www.mcelhanney.com/careers to learn more. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Learn more about our recognition here: McElhanney Requalifies as a Gold Standard Best Managed Company!

Visit us on Glassdoor to learn more about our employee experience.

Our Purpose: Amaze our clients. Care for our communities. Empower our people.

McElhanney is aware of activities where individuals have received fraudulent job offers. Please be advised that McElhanney will not ask applicants for any form of monetary exchange at any point in the recruitment process. To learn more visit: www.mcelhanney.com/careers/fraud-warning. The disclosure of your information in accordance with this Policy and applicable law, including to third party service providers may result in your personal information being transferred outside of Canada, including to the United States. Such transferred personal information may be subject to the laws of these other countries and the laws of other countries regarding the collection, use, and disclosure of personal information may be different from the laws of Canada.

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More about this job

Responsibilities

Provide timely, client-centered IT support by managing helpdesk requests, installing and configuring devices and software, and troubleshooting hardware and software issues. Document systems and procedures, support AV setups and IT projects, and collaborate with internal teams and vendors to resolve incidents and improve service.

Requirements

Applicants need at least two years of IT experience, working knowledge of ITIL/ITSM principles, and experience with Active Directory and endpoint management tools such as SCCM or Intune. They should have strong troubleshooting, communication, organization, prioritization, and customer service skills, along with working knowledge of Windows and Microsoft 365.

Skills

Customer Service
Helpdesk Request Management
ITIL/ITSM
Incident Management
Problem Management
Active Directory
Endpoint Management
SCCM/Configuration Manager
Microsoft Intune
Hardware And Software Troubleshooting
Microsoft Windows
Microsoft 365
Microsoft Entra ID/Azure AD
SharePoint
OneDrive
PowerShell

Benefits

Maternity And Parental Leave Top-Up
Health And Dental Coverage
RRSP Matching
Employee And Family Assistance Program
Bonus Plan
Professional Development Reimbursement
Educational Assistance
Mentorship Program
Flexible Hours
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
ITIL
ITSM
Incident Management
Problem Management
Request Management
Change Management
Escalation Management
Helpdesk
Active Directory
SCCM
Configuration Manager
Microsoft Intune
Endpoint Management
Microsoft Windows
Microsoft 365
Microsoft Entra ID
Azure AD
SharePoint
OneDrive
PowerShell
Scripting
Automation
Hardware Troubleshooting
Software Troubleshooting
IT Asset Lifecycle Management
Vendor Coordination
Root Cause Analysis
AV Setup
Workstation Configuration

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