Find work in Canada.

330,925 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Product Leader, Product management
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
Full-time
Provide leadership in defining the product's directions and represent the target client experience for the the value-added services offered by the product line.
Added 1 min ago
Product Leader, Product management
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
Full-time
Provide leadership in defining the product's directions and represent the target client experience for the the value-added services offered by the product line.
Added 15 mins ago
Senior Bid Manager - Location Beaconsfield
HAUC(UK)
Beaconsfield, QC
Full-time
You’ll lead and inspire a team of writers, setting clear direction, coaching for excellence, and embedding strong storytelling across submissions. From developing detailed bid programmes…
Added 15 mins ago
Director - YourHealthNS
Nova Scotia Health Authority
NS · Nova Scotia, Canada
Full-time
…technology innovation, stakeholder partnerships, portfolio and project management, and operational oversight. In the context of YourHealthNS, this includes supporting the ongoing…
Added 15 mins ago
Senior Risk Manager
Turner & Townsend
Calgary, AB
Full-time
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &…
Added 16 mins ago
Intermediate Electrical Engineer
WSP
Terrace, British Columbia
…supports clients across Canada with comprehensive engineering and project delivery expertise. Over decades, our team has expanded its capabilities to include economic studies, project…
Added 16 mins ago
Clinical Informatics Nurse Specialist
HealthCareersInSask.ca
North Battleford, SK
Part-time
…enhance evidence based clinical practices, access to patient/client information & clinical documentation via Electronic Patient Record (EPR) systems in collaboration with clinical leaders,…
Added 16 mins ago
Project Manager I - Engineering, Construction, and Transportation Management (ECTM)
Halton Region
Oakville, ON
Ensures the full involvement and collaboration of client divisions and supporting departments throughout project delivery, including infrastructure & environmental services,…
Added 16 mins ago
Delivery Director
Two Circles
Remote, Canada
Remote
Our platforms and services are trusted by over 1,000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1,000 people, based…
Added 16 mins ago
Director - YourHealthNS
Nova Scotia Health and IWK Health
Bedford, NS
…technology innovation, stakeholder partnerships, portfolio and project management, and operational oversight. In the context of YourHealthNS, this includes supporting the ongoing…
Added 29 mins ago
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Markham, ON
Full-time
Lead the growth of one of Canada’s most critical infrastructure sectors. As Regional Lead – Hydropower and Dams (Ontario-Atlantic), you will play a pivotal role in shaping strategy,…
Added 29 mins ago
Lead Electrical Engineer, Resources
WSP in Canada
Timmins, ON
Full-time
In this role, you will lead and shape the electrical power systems that drive Canada’s mining, metals and industrial sectors. Based in one of our Ontario offices - ideally in Northern…
Added 29 mins ago
Services and Solutions Sales Executive/Spécialiste de la vente de services et solutions (SSE) (Edmonton)
Konica Minolta Business Solutions Canada
AB · Edmonton, AB
Full-time
Works directly with Branch Sales Managers, BSC Team Lead and Solution Architect to promote Solutions and Professional Services offerings, driven by Key Performance Indicators and KMBS…
Added 29 mins ago
Senior National Technical Support & Industrial Print Specialist/Spécialiste principal national du support technique et de l'impression industrielle (Montreal/GTA))
Konica Minolta Business Solutions Canada
Montreal, QC
$71,469.39 to $102,737 CAD / year
Full-time
Acts as a national escalation lead and subject-matter expert for complex industrial print issues
Added 31 mins ago
BUSINESS PROG & SOLUTIONS SPECIALIST
City of Toronto
Toronto, ON
…Toronto, the Digital Transformation team in Toronto Children's Services. We provide strategic leadership in digital client services and process modernization for the Children's Services…
Added 31 mins ago
Account Manager
Goway Travel
Toronto, ON
Full-time
We are seeking an experienced and customer-focused Account Manager (Client Success Manager) to join our corporate travel management team. The Client Success Manager will serve as the…
Added 31 mins ago
Senior Manager, Strategic Transformation & Enterprise Risk Governance
Royal Bank of Canada
Toronto, ON
Full-time
Lead the execution and refinement of risk identification and control assessment methodologies, ensuring enterprise-wide consistency and rigor
Added 31 mins ago
Lead Platform Developer (AEM)
Royal Bank of Canada
Toronto, ON
Full-time
The Lead Platform Developer will perform various tasks to deliver IT solutions that exceed customer expectations in content, usability, accuracy, reliability and performance. This person is…
Added 43 mins ago
Associate, Product Manager, Debit Card
Bank of China (Canada)
Markham, ON
Full-time
…responsible for the end-to-end management of deposit products and services, including product development, enhancement, pricing, governance, performance monitoring, and lifecycle…
Added 43 mins ago
Director, Experience
THE·TEAM
Toronto, ON
Full-time
…agency projects, from brief to execution and ensure that all client deliverables and project milestones are delivered on-time, on-budget and of a quality expected by THE·TEAM and its…
Added 45 mins ago
Senior Program Manager
DNAstack
Toronto, ON
Full-time
You naturally embed project management and customer success practices into your workflow, collaborating closely with internal teams to ensure delivery meets client needs and drives real…
Added 1 hour ago
Senior Manager, Strategic Transformation & Enterprise Risk Governance
RBC
Toronto, ON
Full-time
Lead the execution and refinement of risk identification and control assessment methodologies, ensuring enterprise-wide consistency and rigor
Added 1 hour ago
Project Engineer - Land Development
WSP
Toronto, ON
Full-time
This Senior Project Engineer role puts you at the center of designing, shaping, and delivering transformative land development projects across the province. You’ll lead multidisciplinary…
Added 1 hour ago
Lead Platform Developer (AEM)
RBC
Toronto, ON
Full-time
The Lead Platform Developer will perform various tasks to deliver IT solutions that exceed customer expectations in content, usability, accuracy, reliability and performance. This person is…
Added 1 hour ago
Account Manager
Accommodations Plus International
Canada
Conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that…

McElhanney

Client Support Technician

Vancouver, BC, Canada

Pay: The salary range for this position is $57,500 to $70,000 per annum.
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

About McElhanney

Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a 100% employee-owned and operated firm, with over 1,500 staff members in 31 locations, we are proud to offer qualified staff with shareholding options in our company. At McElhanney, we work in teams to build strong connections with our staff, clients, and local communities. Our employees enjoy working here because of our varied projects, high levels of autonomy, opportunities for career development, excellent total compensation and benefits package, and collaborating with a team of great professionals.

The Opportunity

At McElhanney, our Business Information Technology team simplifies IT challenges so our business can thrive. Our dedicated professionals take a client-centered approach to support our diverse group of employees in our hybrid environment, solving problems every day. Known for being professional, timely, and approachable, our solutions enhance employee experience, improve productivity, and support organizational goals.

As our team continues to grow, we are seeking a Client Support Technician to join us in Vancouver, BC, who can wear multiple hats and feel comfortable offering ideas for continuous process improvement.

The successful candidate will primarily work from our Vancouver location, with work-from-home opportunities up to two days a week after their probation period.

In this role, you will balance teamwork with independent work, anticipating the needs of our employees and providing excellent service. You will also have the opportunity to support a multidisciplinary team of engineers, surveyors, landscape architects, planners, environmentalists, and business support staff.

What You’ll Do

Provide excellent customer service to your key stakeholders.
Provide comprehensive documentation of computer systems, procedures, and policies.
Efficiently categorize, coordinate, prioritize, and manage Helpdesk requests within established timeframes.
Skillfully prioritize requests, incidents, and other tasks in a dynamic, fast-paced environment.
Install, test, and configure new workstations, mobile devices, peripheral equipment, and network devices.
Install and configure a large variety of software and licensing remotely and in person.
Diagnose, troubleshoot, and resolve software and hardware problems remotely and in person.
Participate in and/or lead project-based work as required, including working closely with other internal teams.
Assist with in-house or other local venue AV setups for McElhanney-hosted meetings.
Lift or move a variety of IT or AV equipment.
Escalate complex technical issues appropriately and collaborate with internal teams and vendors to drive timely resolution.
Participate in incident investigation, root cause analysis, and continuous improvement initiatives to reduce recurring technical issues.

What You’ll Bring

Minimum two years of Information Technology experience.
Training and/or certifications in Information Technology are considered assets.
Working knowledge of ITIL/ITSM principles, including incident, problem, request, change, and escalation management.
Experience with Active Directory and endpoint management technologies such as SCCM/Configuration Manager, Intune, or equivalent.
Strong troubleshooting and problem-solving skills with both digital and physical assets.
A respectful and professional demeanor, prioritizing the client’s experience.
Passionate, flexible, and motivated to help others is key.
Excellent time management skills and strong attention to detail.
Highly organized, including the ability to re-prioritize workload and adapt to changing circumstances.
Ability to work independently, prioritize competing requests, and collaborate effectively with internal teams.
Effective communicator with both technical and non-technical staff, in verbal and written form.
Effective conflict resolution within stressful situations.
Strong working knowledge of Microsoft Windows and Microsoft 365 environments and related workplace technologies. Experience with Microsoft Entra ID/Azure AD, Intune, SharePoint, OneDrive, or equivalent is considered an asset.
Experience with PowerShell, scripting, or automation is considered an asset.
Experience with IT asset lifecycle management or vendor coordination is considered an asset.

What Can We Offer You?

The salary range for this position is $57,500 to $70,000 per annum. McElhanney offers fair compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary range is representative of the required level of qualifications and experience for the position as noted in the job posting. The salary offered will be based on the experience and qualifications of the successful candidate.

Work-Life Harmony: Balance your personal and professional commitments. Flexible hours to fit your lifestyle.
Comprehensive Benefits: Maternity and parental leave top-up program, health and dental coverage, RRSP matching, and Employee & Family Assistance Program.
Safe & Inclusive Workplace: A culture of respect and inclusion for all.
Compensation: Attractive total compensation package including a generous bonus plan.
Professional Development: Reimbursement for dues, educational assistance, mentorship program, internal committees, workshops, and committee involvement.
Career Progression: Support and mentorship to shape a career path that fits your goals.

Our Commitment to Equity, Diversity, and Inclusion

At McElhanney, our unwavering commitment lies in cultivating a culture that aligns with our core values and fosters diversity, equity, and inclusion. We celebrate the collective achievements of a team rich in expertise, experiences, and perspectives, and welcome applications from individuals of diverse ethnicities, religions, backgrounds, genders, sexual orientations, gender identities, aboriginal statuses, various age groups, and those with disabilities. Requests for accommodations can be made at any stage of the selection process. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements outlined. We’re interested in getting to know you and explore the unique contributions you can bring to McElhanney!

If this is the opportunity for you, apply now or visit www.mcelhanney.com/careers to learn more. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Learn more about our recognition here: McElhanney Requalifies as a Gold Standard Best Managed Company!

Visit us on Glassdoor to learn more about our employee experience.

Our Purpose: Amaze our clients. Care for our communities. Empower our people.

McElhanney is aware of activities where individuals have received fraudulent job offers. Please be advised that McElhanney will not ask applicants for any form of monetary exchange at any point in the recruitment process. To learn more visit: www.mcelhanney.com/careers/fraud-warning. The disclosure of your information in accordance with this Policy and applicable law, including to third party service providers may result in your personal information being transferred outside of Canada, including to the United States. Such transferred personal information may be subject to the laws of these other countries and the laws of other countries regarding the collection, use, and disclosure of personal information may be different from the laws of Canada.

Apply About employer

More about this job

Responsibilities

Provide timely, client-centered IT support by managing helpdesk requests, installing and configuring devices and software, and troubleshooting hardware and software issues. Document systems and procedures, support AV setups and IT projects, and collaborate with internal teams and vendors to resolve incidents and improve service.

Requirements

Applicants need at least two years of IT experience, working knowledge of ITIL/ITSM principles, and experience with Active Directory and endpoint management tools such as SCCM or Intune. They should have strong troubleshooting, communication, organization, prioritization, and customer service skills, along with working knowledge of Windows and Microsoft 365.

Skills

Customer Service
Helpdesk Request Management
ITIL/ITSM
Incident Management
Problem Management
Active Directory
Endpoint Management
SCCM/Configuration Manager
Microsoft Intune
Hardware And Software Troubleshooting
Microsoft Windows
Microsoft 365
Microsoft Entra ID/Azure AD
SharePoint
OneDrive
PowerShell

Benefits

Maternity And Parental Leave Top-Up
Health And Dental Coverage
RRSP Matching
Employee And Family Assistance Program
Bonus Plan
Professional Development Reimbursement
Educational Assistance
Mentorship Program
Flexible Hours
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
ITIL
ITSM
Incident Management
Problem Management
Request Management
Change Management
Escalation Management
Helpdesk
Active Directory
SCCM
Configuration Manager
Microsoft Intune
Endpoint Management
Microsoft Windows
Microsoft 365
Microsoft Entra ID
Azure AD
SharePoint
OneDrive
PowerShell
Scripting
Automation
Hardware Troubleshooting
Software Troubleshooting
IT Asset Lifecycle Management
Vendor Coordination
Root Cause Analysis
AV Setup
Workstation Configuration

Report this job