Jobs in Canada

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Added 14 mins ago
Temporary Community Safety Services Manager
City of Saint John
Saint John, NB
Full-time
The City of Saint John is seeking qualified applications for the position of Temporary Community Safety Services Manager with Growth and Community Services for a term up to 2 years. The…
Added 43 mins ago
Corporate Manager - Lease & Rental Canada Sales Division
Inland Truck & Equipment
AB · Edmonton, AB
Full-time
The Corporate Manager, Inland Lease & Rental Canada Sales division will be responsible for rental and sales for all Inland Lease & Rental Canada locations. This position will also oversee…
Added 43 mins ago
facility operations manager
Triple Eight Group of Companies
Abbotsford, BC
Full-time
Hire and oversee training and supervision of staff
Added 43 mins ago
Chief of Staff to the COO
Change.org
Canada
Full-time
Change.org is searching for a Chief of Staff to the COO to partner with the COO as a senior strategic operator to ensure the Ops function executes against the company's highest-priority…
Added 43 mins ago
(CAN) GM Lead Department Manager
Walmart Canada
Ancaster, ON
Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 43 mins ago
Asset Management Specialist - Asset Management Specialist - Mechanical
IMP Aerospace & Defence
Halifax, NS
Full-time
Responsible to the IMP CP140 OWSS Deputy Program Manager for the provision of asset management tasks on CP140 Aurora Electrical Systems, including the provision of technical information and…
Added 43 mins ago
Manager, Operations & Administrative Services
Simon Fraser University
Surrey, BC
Full-time
Union/Affiliation: Administrative and Professional Staff (APSA)
Added 43 mins ago
Manager, Member Services
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$86,000 to $131,000 CAD / year
Full-time
Reporting directly to the Director, Member Services, the Manager/Team Lead position is responsible for managing a team that delivers service to HOOPP members primarily via incoming calls…
Added 43 mins ago
Scheduling Clerk - Home Care
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of a Team Manager within the Home Care Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff*…
Added 43 mins ago
Utilization Facilitator (N4) - Care Coordination Supervisors/Clinicians
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Utilization Manager and Facility Program Director(s) - Medicine/Family Medicine and in close collaboration with the Facility Vice President responsible…
Added 43 mins ago
Staff Pharmacist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Manager, Pharmacy, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Pharmacist is…
Added 43 mins ago
Staff Pharmacist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the designated Pharmacy Manager, the incumbent is responsible for the provision of pharmacy services to accommodate the medication and medication-related…
Added 43 mins ago
Information and Paging Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager - Admitting/Patient Registration, the incumbent is responsible for answering telephones and exercising judgment when using the automated…
Added 43 mins ago
Information and Paging Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager - Admitting/Patient Registration, the incumbent is responsible for answering telephones and exercising judgment when using the automated…
Added 43 mins ago
Staff Pharmacist - 2015
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the designated Pharmacy Manager, the incumbent is responsible for the provision of pharmacy services to accommodate the medication and medication-related…
Added 43 mins ago
Social Worker (BSW)
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager, the incumbent is responsible for:
Added 43 mins ago
Staff Scheduler - Main User
Winnipeg Regional Health Authority
Winnipeg, MB
Maintaining staffing and payroll processes utilizing ESP/SAP. This includes assigning staff to new rotations/schedules under the direction of the Manager.
Added 43 mins ago
Unit Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Department / Unit: Surgery Support Staff Relief
Added 43 mins ago
Health Care Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Under the supervision of the Manager, Health Services, and under the direction of the Registered Nurse, the Health Care Aide (HCA) acts as a member of the interdisciplinary health care…
Added 43 mins ago
Utilization Facilitator (N4) - CCoord Supervisors/Clinicians
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Utilization Manager and Facility Program Director(s) - Medicine/Family Medicine and in close collaboration with the Facility Vice President responsible…
Added 1 hour ago
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
Contract
…relating to business development as set forth by the Branch Manager at multiple…
Added 1 hour ago
Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Temporary
…clinicians, data managers, statisticians, collaborators, and research staff across partnering…
Added 1 hour ago
Social Media Manager – Salon Chain (Part-Time)
Twine
Toronto, ON
Part-time · Contract
Join a dynamic salon group as a part-time Social Media Manager, responsible for elevating the online presence of a leading chain with 42 locations across Ontario. This on-site role in…
Added 1 hour ago
IT Manager
Peak Performance Products Inc.
Mississauga, ON
Full-time
Lead and manage IT staff and contractors; prioritize projects and align technology initiatives with company goals
Added 1 hour ago
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Provides administrative support to assigned academic staff and manager (payment requisition – reimbursement),

McElhanney

Client Support Technician

Vancouver, BC, Canada

Pay: The salary range for this position is $57,500 to $70,000 per annum.
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

About McElhanney

Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a 100% employee-owned and operated firm, with over 1,500 staff members in 31 locations, we are proud to offer qualified staff with shareholding options in our company. At McElhanney, we work in teams to build strong connections with our staff, clients, and local communities. Our employees enjoy working here because of our varied projects, high levels of autonomy, opportunities for career development, excellent total compensation and benefits package, and collaborating with a team of great professionals.

The Opportunity

At McElhanney, our Business Information Technology team simplifies IT challenges so our business can thrive. Our dedicated professionals take a client-centered approach to support our diverse group of employees in our hybrid environment, solving problems every day. Known for being professional, timely, and approachable, our solutions enhance employee experience, improve productivity, and support organizational goals.

As our team continues to grow, we are seeking a Client Support Technician to join us in Vancouver, BC, who can wear multiple hats and feel comfortable offering ideas for continuous process improvement.

The successful candidate will primarily work from our Vancouver location, with work-from-home opportunities up to two days a week after their probation period.

In this role, you will balance teamwork with independent work, anticipating the needs of our employees and providing excellent service. You will also have the opportunity to support a multidisciplinary team of engineers, surveyors, landscape architects, planners, environmentalists, and business support staff.

What You’ll Do

Provide excellent customer service to your key stakeholders.
Provide comprehensive documentation of computer systems, procedures, and policies.
Efficiently categorize, coordinate, prioritize, and manage Helpdesk requests within established timeframes.
Skillfully prioritize requests, incidents, and other tasks in a dynamic, fast-paced environment.
Install, test, and configure new workstations, mobile devices, peripheral equipment, and network devices.
Install and configure a large variety of software and licensing remotely and in person.
Diagnose, troubleshoot, and resolve software and hardware problems remotely and in person.
Participate in and/or lead project-based work as required, including working closely with other internal teams.
Assist with in-house or other local venue AV setups for McElhanney-hosted meetings.
Lift or move a variety of IT or AV equipment.
Escalate complex technical issues appropriately and collaborate with internal teams and vendors to drive timely resolution.
Participate in incident investigation, root cause analysis, and continuous improvement initiatives to reduce recurring technical issues.

What You’ll Bring

Minimum two years of Information Technology experience.
Training and/or certifications in Information Technology are considered assets.
Working knowledge of ITIL/ITSM principles, including incident, problem, request, change, and escalation management.
Experience with Active Directory and endpoint management technologies such as SCCM/Configuration Manager, Intune, or equivalent.
Strong troubleshooting and problem-solving skills with both digital and physical assets.
A respectful and professional demeanor, prioritizing the client’s experience.
Passionate, flexible, and motivated to help others is key.
Excellent time management skills and strong attention to detail.
Highly organized, including the ability to re-prioritize workload and adapt to changing circumstances.
Ability to work independently, prioritize competing requests, and collaborate effectively with internal teams.
Effective communicator with both technical and non-technical staff, in verbal and written form.
Effective conflict resolution within stressful situations.
Strong working knowledge of Microsoft Windows and Microsoft 365 environments and related workplace technologies. Experience with Microsoft Entra ID/Azure AD, Intune, SharePoint, OneDrive, or equivalent is considered an asset.
Experience with PowerShell, scripting, or automation is considered an asset.
Experience with IT asset lifecycle management or vendor coordination is considered an asset.

What Can We Offer You?

The salary range for this position is $57,500 to $70,000 per annum. McElhanney offers fair compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary range is representative of the required level of qualifications and experience for the position as noted in the job posting. The salary offered will be based on the experience and qualifications of the successful candidate.

Work-Life Harmony: Balance your personal and professional commitments. Flexible hours to fit your lifestyle.
Comprehensive Benefits: Maternity and parental leave top-up program, health and dental coverage, RRSP matching, and Employee & Family Assistance Program.
Safe & Inclusive Workplace: A culture of respect and inclusion for all.
Compensation: Attractive total compensation package including a generous bonus plan.
Professional Development: Reimbursement for dues, educational assistance, mentorship program, internal committees, workshops, and committee involvement.
Career Progression: Support and mentorship to shape a career path that fits your goals.

Our Commitment to Equity, Diversity, and Inclusion

At McElhanney, our unwavering commitment lies in cultivating a culture that aligns with our core values and fosters diversity, equity, and inclusion. We celebrate the collective achievements of a team rich in expertise, experiences, and perspectives, and welcome applications from individuals of diverse ethnicities, religions, backgrounds, genders, sexual orientations, gender identities, aboriginal statuses, various age groups, and those with disabilities. Requests for accommodations can be made at any stage of the selection process. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements outlined. We’re interested in getting to know you and explore the unique contributions you can bring to McElhanney!

If this is the opportunity for you, apply now or visit www.mcelhanney.com/careers to learn more. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Learn more about our recognition here: McElhanney Requalifies as a Gold Standard Best Managed Company!

Visit us on Glassdoor to learn more about our employee experience.

Our Purpose: Amaze our clients. Care for our communities. Empower our people.

McElhanney is aware of activities where individuals have received fraudulent job offers. Please be advised that McElhanney will not ask applicants for any form of monetary exchange at any point in the recruitment process. To learn more visit: www.mcelhanney.com/careers/fraud-warning. The disclosure of your information in accordance with this Policy and applicable law, including to third party service providers may result in your personal information being transferred outside of Canada, including to the United States. Such transferred personal information may be subject to the laws of these other countries and the laws of other countries regarding the collection, use, and disclosure of personal information may be different from the laws of Canada.

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More about this job

Responsibilities

Provide timely, client-centered IT support by managing helpdesk requests, installing and configuring devices and software, and troubleshooting hardware and software issues. Document systems and procedures, support AV setups and IT projects, and collaborate with internal teams and vendors to resolve incidents and improve service.

Requirements

Applicants need at least two years of IT experience, working knowledge of ITIL/ITSM principles, and experience with Active Directory and endpoint management tools such as SCCM or Intune. They should have strong troubleshooting, communication, organization, prioritization, and customer service skills, along with working knowledge of Windows and Microsoft 365.

Skills

Customer Service
Helpdesk Request Management
ITIL/ITSM
Incident Management
Problem Management
Active Directory
Endpoint Management
SCCM/Configuration Manager
Microsoft Intune
Hardware And Software Troubleshooting
Microsoft Windows
Microsoft 365
Microsoft Entra ID/Azure AD
SharePoint
OneDrive
PowerShell

Benefits

Maternity And Parental Leave Top-Up
Health And Dental Coverage
RRSP Matching
Employee And Family Assistance Program
Bonus Plan
Professional Development Reimbursement
Educational Assistance
Mentorship Program
Flexible Hours
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
ITIL
ITSM
Incident Management
Problem Management
Request Management
Change Management
Escalation Management
Helpdesk
Active Directory
SCCM
Configuration Manager
Microsoft Intune
Endpoint Management
Microsoft Windows
Microsoft 365
Microsoft Entra ID
Azure AD
SharePoint
OneDrive
PowerShell
Scripting
Automation
Hardware Troubleshooting
Software Troubleshooting
IT Asset Lifecycle Management
Vendor Coordination
Root Cause Analysis
AV Setup
Workstation Configuration

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