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Added 3 mins ago
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Senior Manager Solution Architect
Avanade
Toronto, ON
- Full-time
The GSAD Solution Architect will take a lead in providing sales support and solution configuration on large, complex, Consulting and Managed Services deals and working with other SAs within…
Added 4 mins ago
Project Manager, Buildings & Facilities (Contract)
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Lead projects through each stage of delivery, from initiation and planning through implementation, occupancy, and closeout
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- $75,000 to $84,000 CAD / year
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Project Manager, Buildings & Facilities (Contract)
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Lead projects through each stage of delivery, from initiation and planning through implementation, occupancy, and closeout
Added 33 mins ago
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Media Sales Strategist – Calgary, AB
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Own the full sales process: from lead generation and prospecting to client needs analysis, solution presentation, negotiation, and closing.
Added 33 mins ago
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DCO
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Burnaby, BC
- $65,000 to $75,000 CAD / year
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…(ASHRAE TC9.9 etc.) Able to deliver independently and take lead on local initiatives Strong organizational skills, with the ability to multi-task and prioritize Proficient with Microsoft…
Added 33 mins ago
RP
Manager of Accounting
RECRUITMENT PARTNERS INC.
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Lead monthly forecasting, operational reporting, and executive reporting processes.
Added 34 mins ago
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Ship Maintenance Lead
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- Full-time
Thales is looking to hire a Ship Maintenance Lead is to oversee the planning, execution and closeout of Work Period activities on assigned vessels. Responsible for the integrated schedule…
Added 34 mins ago
HI
Project Coordinator
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Vancouver, BC · Toronto, ON
- Full-time
Lead and support projects, ensuring delivery of project objectives within scope, budget, and timeline.
Added 34 mins ago
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Senior Project Manager
Atimi
Remote, Canada
- $123,000 to $200,000 CAD / year
- Full-time
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…upon demonstrating the leadership and performance required to lead the…
Added 48 mins ago
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Staff Information Security Engineer - Threat Detection & Response
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Remote, Canada
- Full-time
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…organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously…
Added 48 mins ago
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Privacy and AI Program Manager
Visier
Remote, Canada
- Full-time
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…organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously…
Added 48 mins ago
LI
Director of Enterprise Sales (New Business)
Loopio Inc.
Remote, Canada
- $288,000 to $324,000 CAD / year
- Full-time
- Remote
Loopio is seeking a proven Director of Enterprise Sales to lead our team into its next chapter of growth. If you're a proven sales leader who consistently beats quota, builds…
Added 1 hour ago
TM
Manager, MGA & Program Operations
Tokio Marine Canada Ltd.
Toronto, ON
- Full-time
…and other delegated underwriting authority partners. You will lead a growing team, work directly with business leaders as well as functional support leaders, and contribute operational…
Added 1 hour ago
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Senior Manager, Strategic Initiatives (Underwriting/ Personal Lines)
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Toronto, ON
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Lead the development and execution of multi-year business strategies and roadmaps.
Added 1 hour ago
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Class 1 P&D Tractor Driver - $2,500 Sign-On Bonus
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Added 1 hour ago
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Account Executive
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Lead discovery calls to understand prospects’ priorities, existing tools, and buying process.
Added 1 hour ago
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Manager Safety-1st Shift-RVI-Hanceville
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Lead continuous improvement initiatives focused on reducing injuries, incidents, and workplace hazards.
Added 1 hour ago
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Uipath Sr.Dev
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Toronto, ON
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Added 1 hour ago
AC
AVP IT Delivery
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- Full-time
We are looking for a highly motivated AVP, IT Delivery Lead who possesses both business and technical savvy. The selected candidate will support the team and work to achieve results within…
Added 1 hour ago
AC
Senior Manager, Strategic Initiatives (Underwriting/ Personal Lines)
Aviva Canada
Markham, ON
- Full-time
Lead the development and execution of multi-year business strategies and roadmaps.
Added 1 hour ago
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Project Manager, Construction
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Lead and attend site meetings and inspections with stakeholders to address issues and track progress
Added 1 hour ago
B
Senior Software Developer
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Added 1 hour ago
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Tactical Sales Specialist
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McGill St Laurent

IT Support & Facilities Coordinator

Montreal, QC, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MSL is a Montreal-based, multi-entity organization with divisions including CWP Energy (physical power trading), GSL Grain, CWP Wood and MSL Climate Solutions. We are about 170 people and growing fast, and we run on speed, ownership and a strong team culture.

The Role
You will be part of our in-house IT team, working alongside our Senior IT Lead on day-to-day support requests and employee onboarding. You will also own facilities, from repairs and maintenance to furniture, equipment and supply orders.

This is a growth role. You will learn our systems quickly, build real ownership of both areas and have room to grow into a broader IT or workplace operations position.

What You'll Do
IT Support (about 70%)

Work IT support requests: troubleshoot and resolve tickets, and escalate to the Senior IT Lead when needed
Work with our outsourced helpdesk provider and follow up on open tickets until they are closed
Handle password resets, MFA enrolment and account unlocks in Microsoft 365
Provide deskside support for laptops, peripherals, printers, mobile devices, meeting rooms and AV equipment
Run employee onboarding and offboarding: set up laptops, accounts and access, welcome new hires on day one and recover equipment at departure
Write and maintain simple documentation and how-to guides for staff
Support the Senior IT Lead on projects and rollouts

Facilities and Office Operations (about 30%)

Be the main contact for repairs, building management and workplace-related requests
Order and set up furniture, equipment and office supplies
Schedule and follow up on maintenance and service contracts (cleaning, HVAC, etc.)
Manage cafeteria and other recurring supply orders
Coordinate desk setups, office moves and space changes
Look after health and safety basics: first-aid kits, emergency contacts and fire-drill coordination
Keep a simple record of vendors, orders and costs

What You Bring

DEC in IT, or equivalent combination of education and experience
1 to 3 years in helpdesk, IT support or office operations (internships and co-op count)
Working knowledge of Microsoft 365 administration (users, licences, MFA) and Windows
Hands-on hardware troubleshooting skills
Bilingual: strong French and English, written and spoken
Experience with ticketing tools or ITIL practices (assets)
CompTIA A+ or Microsoft certifications (MS-900, MD-102) (assets)
Experience in office, facilities or vendor coordination (assets)
Service-minded and patient with non-technical users
Organized and reliable, comfortable juggling interruptions
Takes initiative and follows through without being chased

What We Offer

A stimulating, dynamic and collaborative work environment. Curious to learn more? McGill St Laurent
The opportunity to be part of an entrepreneurial culture that encourages initiative
Comprehensive group insurance and the option to contribute to an RRSP program
Paid vacation from day one
A public transit incentive program
A Give & Match program
A beautiful office with a gym, a lounge, locker rooms and showers

This position requires in-office presence. We have found that being physically present fosters interactions that positively impact performance. As such, we strongly encourage employees to maintain this presence to fully benefit from the environment.

We collect your information through a secure applicant tracking system with access restricted by role. Data, including resumes and interview notes, are stored within this system. If you wish to withdraw consent or have concerns, please contact us at talent@mcgillstlaurent.com.

#msl

Nous pouvons utiliser des outils d’intelligence artificielle (IA) pour soutenir certaines étapes du processus d’embauche, notamment pour examiner les candidatures, analyser les CV et évaluer les réponses, ainsi que pour identifier d’éventuelles incohérences ou des éléments nécessitant une vérification dans les documents de candidature, en fonction des informations disponibles. Ces outils appuient notre équipe de recrutement, mais ne remplacent pas le jugement humain. Les décisions finales en matière d’embauche sont prises par des personnes. Pour obtenir plus d’informations sur la manière dont vos données sont traitées, veuillez communiquer avec nous. ____________ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Provide day-to-day IT support, troubleshoot and track tickets, manage Microsoft 365 accounts, support devices and meeting-room equipment, and coordinate employee onboarding and offboarding. Oversee office facilities and operations, including repairs, supplies, maintenance contracts, workspace changes, safety basics, and vendor records.

Requirements

Requires a DEC in IT or an equivalent combination of education and experience, with 1 to 3 years in helpdesk, IT support, or office operations; internships and co-op experience count. Candidates should have working knowledge of Microsoft 365 administration and Windows, hands-on hardware troubleshooting skills, strong written and spoken French and English, and a service-minded, organized approach.

Skills

IT Support
Helpdesk Troubleshooting
Microsoft 365 Administration
Windows Support
Hardware Troubleshooting
Password Resets
Multi-Factor Authentication
User Onboarding and Offboarding
Ticket Management
IT Documentation
Facilities Coordination
Vendor Coordination
Office Operations
Service Contract Management
Health and Safety Coordination
Bilingual Communication

Benefits

Group Insurance
RRSP Contribution Option
Paid Vacation
Give & Match Program
On-Site Gym
Lounge
Locker Rooms
Showers

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Windows
Multi-Factor Authentication
Helpdesk
IT Support
Ticketing Tools
ITIL
CompTIA A+
MS-900
MD-102
Hardware Troubleshooting
Laptop Support
Peripheral Support
Printer Support
Mobile Devices
Meeting Rooms
Audio-Visual Equipment
Employee Onboarding
Employee Offboarding
Account Management
Facilities Management
Office Operations
Vendor Coordination
Maintenance Contracts
Health and Safety
First-Aid Kits
Fire Drills
Furniture and Equipment Ordering
French
English

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