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Added 3 mins ago
A-
Manager, Community Platform Operations
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
…Community. Reporting to the Director, Marketplace Exchange, you’ll lead the standards, processes and tools that support provider onboarding, platform integrity, dispute resolution and…
Added 3 mins ago
A-
Manager, Community Platform Growth
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
…together. Reporting to the Director, Marketplace Exchange, you’ll lead acquisition, onboarding and engagement strategies across the Services Marketplace and Product…
Added 3 mins ago
IF
Senior Developer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Apply now and take the lead in your career, where your talent truly matters!
Added 3 mins ago
M
Manager Engineering
Manulife
Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centered solutions that support business objectives. You will translate technical and…
Added 3 mins ago
FO
Emergency Mitigation Manager
First Onsite - CA
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
…the role for you. As an Emergency Mitigation Manager, you'll lead teams through emergency response and restoration projects, ensuring every job runs safely, efficiently, and to the highest…
Added 3 mins ago
UF
Chief Financial Officer
UJA Federation of Greater Toronto
Toronto, ON · North York, Ontario
- Full-time
At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity…
Added 3 mins ago
4A
Regional Fixed Operations Manager - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
Now Hiring: Regional Fixed Operations Manager – Lead Service & Parts to Peak Performance, Drive Profitability, and Deliver an Unmatched Customer Experience!
Added 3 mins ago
F
Digital Marketing Specialist / Spécialiste en marketing numérique
FortNine
Montreal, QC
- Full-time
…audit paid advertising, agency performance, CRM processes, and lead generation. Establish baseline KPIs, identify opportunities for improvement, and build a roadmap of prioritized marketing…
Added 3 mins ago
A
Modification Team Lead
AtkinsRéalis
Pickering, ON
- Full-time
Under the general direction of the Area Manager, the he Modification Team Lead be responsible for reviewing relevant design documentation and providing guidance to the design team.
Added 18 mins ago
F
Salesforce Technical Lead
Finning
Surrey, BC
- Full-time
Reporting to the Software Delivery Manager, the Salesforce Technical Lead is responsible for leading a Salesforce delivery team in the design, development, testing, and release of scalable…
Added 18 mins ago
Director of Programming and Operations
University of Guelph
Guelph, ON
Lead workforce planning, recruitment, succession planning, performance management, and training initiatives.
Added 18 mins ago
LT
Assistant Personal Training Lead
Life Time Inc.
Ajax, ON
- Full-time
As a PT Leader-2, you will lead and develop a team of Fitness Professionals to a successful career at Life Time. You will assist club leadership in bringing the Life Time Training brand and…
Added 18 mins ago
Senior Manager, Collateral & Margining Technology (Capital Markets Technology)
Scotiabank
Toronto, ON
Lead delivery of medium to large technology programs with annual IT spend typically ranging from $2MM to $15MM, ensuring disciplined scope, financial, dependency, risk, and benefits…
Added 18 mins ago
Senior Software Developer
Scotiabank
Toronto, ON
Lead the design, development, and maintenance of backend services, APIs and data transformation across multiple applications and projects.
Added 18 mins ago
Lead Full Stack Engineer
Scotiabank
Toronto, ON
We are looking for a Lead Software Engineer to join our Global Wealth Management Technology (GWMT) – we develop and modernize technology that powers the Global Wealth Management business…
Added 18 mins ago
Manager, Estates and Trusts - Ottawa
Scotiabank
Ottawa, ON
Lead and develop a high-performing team: Coach, mentor and empower employees, build technical expertise and establish clear ownership of operational activities
Added 18 mins ago
Senior Delivery Manager
Scotiabank
Toronto, ON
Project Delivery: Lead day-to-day planning and execution of project initiatives within the Software Currency Global Corporate Functions portfolio, ensuring alignment to approved objectives,…
Added 18 mins ago
Senior Automation Engineer
Scotiabank
Toronto, ON
Acts as a senior engineer and technical lead for enterprise automation engineering, with strong expertise in
Added 18 mins ago
Incident Coordinator
Scotiabank
Toronto, ON
The Incident Coordinator will lead, and coordinate resolution of service impacting (P2 and P3) incidents related to IT infrastructure and application. The Incident Coordinator is…
Added 18 mins ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
…risk partners, legal, finance, and supplier stakeholders to lead end-to-end sourcing initiatives - from opportunity assessment and market intelligence to negotiation, contracting support,…
Added 18 mins ago
Junior Account Manager, Eastern Canada, Vertical Sales, Infrastructure
Siemens
Montreal, QC
At your own accounts (usually smaller and/or newer): Lead the sales process including presentations, relationship building, proposal preparation and closing
Added 18 mins ago
Assistant Manager, Member Services - Cloverdale Branch
Coast Capital Savings
Surrey, Brit
Are you ready to lead a team of all-stars? We’re looking for an outstanding leader to fulfill a diverse role in which change is the norm. As the Assistant Manager, Member Services, you’ll…
Added 18 mins ago
CS
Food Services Manager
Cogir Senior Living
Windsor, ON · Royal Marquis Retirement Residence
- Full-time
…fostering alignment and successful execution. You'll adeptly lead a team, oversee financials, and prioritize resident satisfaction for a cohesive, high-achieving culinary operation.…
Added 18 mins ago
R
Manager, Royal Mutual Funds Inc (RMFI) Surveillance
RBC
Toronto, ON
- Full-time
As Manager, RMFI Trade Surveillance, you will act as a senior member in the team to lead the daily and periodic reviews of sales and trading activities in Canada to detect potential…
Added 18 mins ago
Director, Performance & Innovation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead recurring portfolio performance reviews and translate results into concise, decision-ready insights for senior leaders and key partners.

McGill St Laurent

IT Support & Facilities Coordinator

Montreal, QC, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MSL is a Montreal-based, multi-entity organization with divisions including CWP Energy (physical power trading), GSL Grain, CWP Wood and MSL Climate Solutions. We are about 170 people and growing fast, and we run on speed, ownership and a strong team culture.

The Role
You will be part of our in-house IT team, working alongside our Senior IT Lead on day-to-day support requests and employee onboarding. You will also own facilities, from repairs and maintenance to furniture, equipment and supply orders.

This is a growth role. You will learn our systems quickly, build real ownership of both areas and have room to grow into a broader IT or workplace operations position.

What You'll Do
IT Support (about 70%)

Work IT support requests: troubleshoot and resolve tickets, and escalate to the Senior IT Lead when needed
Work with our outsourced helpdesk provider and follow up on open tickets until they are closed
Handle password resets, MFA enrolment and account unlocks in Microsoft 365
Provide deskside support for laptops, peripherals, printers, mobile devices, meeting rooms and AV equipment
Run employee onboarding and offboarding: set up laptops, accounts and access, welcome new hires on day one and recover equipment at departure
Write and maintain simple documentation and how-to guides for staff
Support the Senior IT Lead on projects and rollouts

Facilities and Office Operations (about 30%)

Be the main contact for repairs, building management and workplace-related requests
Order and set up furniture, equipment and office supplies
Schedule and follow up on maintenance and service contracts (cleaning, HVAC, etc.)
Manage cafeteria and other recurring supply orders
Coordinate desk setups, office moves and space changes
Look after health and safety basics: first-aid kits, emergency contacts and fire-drill coordination
Keep a simple record of vendors, orders and costs

What You Bring

DEC in IT, or equivalent combination of education and experience
1 to 3 years in helpdesk, IT support or office operations (internships and co-op count)
Working knowledge of Microsoft 365 administration (users, licences, MFA) and Windows
Hands-on hardware troubleshooting skills
Bilingual: strong French and English, written and spoken
Experience with ticketing tools or ITIL practices (assets)
CompTIA A+ or Microsoft certifications (MS-900, MD-102) (assets)
Experience in office, facilities or vendor coordination (assets)
Service-minded and patient with non-technical users
Organized and reliable, comfortable juggling interruptions
Takes initiative and follows through without being chased

What We Offer

A stimulating, dynamic and collaborative work environment. Curious to learn more? McGill St Laurent
The opportunity to be part of an entrepreneurial culture that encourages initiative
Comprehensive group insurance and the option to contribute to an RRSP program
Paid vacation from day one
A public transit incentive program
A Give & Match program
A beautiful office with a gym, a lounge, locker rooms and showers

This position requires in-office presence. We have found that being physically present fosters interactions that positively impact performance. As such, we strongly encourage employees to maintain this presence to fully benefit from the environment.

We collect your information through a secure applicant tracking system with access restricted by role. Data, including resumes and interview notes, are stored within this system. If you wish to withdraw consent or have concerns, please contact us at talent@mcgillstlaurent.com.

#msl

Nous pouvons utiliser des outils d’intelligence artificielle (IA) pour soutenir certaines étapes du processus d’embauche, notamment pour examiner les candidatures, analyser les CV et évaluer les réponses, ainsi que pour identifier d’éventuelles incohérences ou des éléments nécessitant une vérification dans les documents de candidature, en fonction des informations disponibles. Ces outils appuient notre équipe de recrutement, mais ne remplacent pas le jugement humain. Les décisions finales en matière d’embauche sont prises par des personnes. Pour obtenir plus d’informations sur la manière dont vos données sont traitées, veuillez communiquer avec nous. ____________ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Provide day-to-day IT support, troubleshoot and track tickets, manage Microsoft 365 accounts, support devices and meeting-room equipment, and coordinate employee onboarding and offboarding. Oversee office facilities and operations, including repairs, supplies, maintenance contracts, workspace changes, safety basics, and vendor records.

Requirements

Requires a DEC in IT or an equivalent combination of education and experience, with 1 to 3 years in helpdesk, IT support, or office operations; internships and co-op experience count. Candidates should have working knowledge of Microsoft 365 administration and Windows, hands-on hardware troubleshooting skills, strong written and spoken French and English, and a service-minded, organized approach.

Skills

IT Support
Helpdesk Troubleshooting
Microsoft 365 Administration
Windows Support
Hardware Troubleshooting
Password Resets
Multi-Factor Authentication
User Onboarding and Offboarding
Ticket Management
IT Documentation
Facilities Coordination
Vendor Coordination
Office Operations
Service Contract Management
Health and Safety Coordination
Bilingual Communication

Benefits

Group Insurance
RRSP Contribution Option
Paid Vacation
Give & Match Program
On-Site Gym
Lounge
Locker Rooms
Showers

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Windows
Multi-Factor Authentication
Helpdesk
IT Support
Ticketing Tools
ITIL
CompTIA A+
MS-900
MD-102
Hardware Troubleshooting
Laptop Support
Peripheral Support
Printer Support
Mobile Devices
Meeting Rooms
Audio-Visual Equipment
Employee Onboarding
Employee Offboarding
Account Management
Facilities Management
Office Operations
Vendor Coordination
Maintenance Contracts
Health and Safety
First-Aid Kits
Fire Drills
Furniture and Equipment Ordering
French
English

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