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Added 4 mins ago
TT
Software Architect
trane technologies
Montreal, QC
- Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 48 mins ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…and supervision Ensure timely resolution and/or escalation of customer issues Ensure physical and remote security policies and procedures are being strictly followed Create trouble tickets,…
Added 48 mins ago
T
Ship Maintenance Lead
Thales
Halifax, NS
- Full-time
…inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's…
Added 48 mins ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
As the BWI Security & Resiliency Lead, you will serve as the central coordinator and execution leader responsible for driving delivery oversight, governance, stakeholder alignment, and…
Added 1 hour ago
V
Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
…planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help businesses lead with insight…
Added 1 hour ago
V
Privacy and AI Program Manager
Visier
Remote, Canada
- Full-time
- Remote
…planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help businesses lead with insight…
Added 1 hour ago
MT
Class 1 P&D Tractor Driver - $2,500 Sign-On Bonus
Midland Transport
Corner Brook, NL
- Full-time
…excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and…
Added 1 hour ago
IP
Soudeur / Welder
Integrated Power Services
Quebec, QC
- $28 to $40 CAD / hour
- Full-time
…la croissance la plus rapide de l'industrie, IPS offre des solutions électromécaniques et de gestion de l'alimentation à source unique pour améliorer la fiabilité des infrastructures…
Added 1 hour ago
BC
Site Manager - Infrastructure and Site Services (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
In a complex world marked by the threat of war, natural disasters, and geopolitical instability, national security has never been more important.
Added 1 hour ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 1 hour ago
FH
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Lead the day-to-day operation of the complete Fairmont Gold experience, including Fairmont Gold Reception, Lounge and the end-to-end guest journey, ensuring exceptional guest satisfaction…
Added 1 hour ago
I
Quality Specialist I (Day Shift)
Integra
Harrow, ON
- Full-time
…associates while maintaining a constant focus on meeting/exceeding customer requirements and…
Added 2 hours ago
A
Senior Principal Engineer
Autodesk
Toronto, ON
- Full-time
GET Engineering is seeking an experienced Senior Principal Engineer – AI and Engineering Excellence to lead the technical strategy and evolution of our cloud platform, developer experience,…
Added 2 hours ago
8S
Technical Product Manager
8090 Solutions Inc
Toronto, ON
- Full-time
We are hiring an exceptional Technical Product Manager to join 8090 in a mission-critical, customer-centric role. Our TPMs operate as forward-deployed product leaders, owning the full…
Added 2 hours ago
S
Facility Operator
SECURE
Dawson Creek, BC
- Other
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Added 2 hours ago
BI
Manager, Pension Risk Transfer (PRT) Modelling & Analytics
BMO Insurance
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- Full-time
The role sits within the Institutional Solutions Pricing team at BMO Insurance. The team’s primary objective is to provide financial security for pensioners by helping Canadian…
Added 2 hours ago
TI
Salesforce Data Cloud Developer
Themesoft Inc.
Toronto, ON
- Contract
We are seeking an experienced Salesforce Data Cloud Developer to design, implement, and optimize enterprise-scale customer data solutions using Salesforce Data Cloud. The ideal candidate…
Added 2 hours ago
RS
Diesel Truck Technician Trainee
Ryder System, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
…business model, culture, and practices which could potentially lead to a future Technician I or Technician II position. The Technician Trainee must be able to fulfill all assigned…
Added 2 hours ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
…helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions…
Added 2 hours ago
B
Manager, Pension Risk Transfer (PRT) Modelling & Analytics
BMO
Toronto, ON · YNG
- Full-time
The role sits within the Institutional Solutions Pricing team at BMO Insurance. The team’s primary objective is to provide financial security for pensioners by helping Canadian…
Added 2 hours ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
…a service site, ensuring optimized performance, safety, and customer satisfaction. In this role, you will lead a team to promote the organization's core values and ensure optimal…
Added 2 hours ago
Lead Person
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Mississauga, ON
We are seeking an experienced and proactive Lead Person to oversee and enhance our sanitation processes, ensuring a spotless and safe working environment. If you have a passion for…
Added 2 hours ago
Site Manager
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Mississauga, ON
As a Site Manager II specializing in food processing sanitation, you will lead a dedicated team to ensure rigorous cleanliness and hygiene standards, safeguarding product quality and…
Added 2 hours ago
BB
Electrician
Bosch Building Technologies
Fort St. John, BC
- $35 to $45 CAD / hour
- Full-time
…the BOM, and be capable of adjusting or finding alternative solutions as needed to complete installations to client…
Added 2 hours ago
BB
Electrician
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Quesnel, BC
- $35 to $45 CAD / hour
- Full-time
…the BOM, and be capable of adjusting or finding alternative solutions as needed to complete installations to client…

McGill St Laurent

IT Support & Facilities Coordinator

Montreal, QC, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MSL is a Montreal-based, multi-entity organization with divisions including CWP Energy (physical power trading), GSL Grain, CWP Wood and MSL Climate Solutions. We are about 170 people and growing fast, and we run on speed, ownership and a strong team culture.

The Role
You will be part of our in-house IT team, working alongside our Senior IT Lead on day-to-day support requests and employee onboarding. You will also own facilities, from repairs and maintenance to furniture, equipment and supply orders.

This is a growth role. You will learn our systems quickly, build real ownership of both areas and have room to grow into a broader IT or workplace operations position.

What You'll Do
IT Support (about 70%)

Work IT support requests: troubleshoot and resolve tickets, and escalate to the Senior IT Lead when needed
Work with our outsourced helpdesk provider and follow up on open tickets until they are closed
Handle password resets, MFA enrolment and account unlocks in Microsoft 365
Provide deskside support for laptops, peripherals, printers, mobile devices, meeting rooms and AV equipment
Run employee onboarding and offboarding: set up laptops, accounts and access, welcome new hires on day one and recover equipment at departure
Write and maintain simple documentation and how-to guides for staff
Support the Senior IT Lead on projects and rollouts

Facilities and Office Operations (about 30%)

Be the main contact for repairs, building management and workplace-related requests
Order and set up furniture, equipment and office supplies
Schedule and follow up on maintenance and service contracts (cleaning, HVAC, etc.)
Manage cafeteria and other recurring supply orders
Coordinate desk setups, office moves and space changes
Look after health and safety basics: first-aid kits, emergency contacts and fire-drill coordination
Keep a simple record of vendors, orders and costs

What You Bring

DEC in IT, or equivalent combination of education and experience
1 to 3 years in helpdesk, IT support or office operations (internships and co-op count)
Working knowledge of Microsoft 365 administration (users, licences, MFA) and Windows
Hands-on hardware troubleshooting skills
Bilingual: strong French and English, written and spoken
Experience with ticketing tools or ITIL practices (assets)
CompTIA A+ or Microsoft certifications (MS-900, MD-102) (assets)
Experience in office, facilities or vendor coordination (assets)
Service-minded and patient with non-technical users
Organized and reliable, comfortable juggling interruptions
Takes initiative and follows through without being chased

What We Offer

A stimulating, dynamic and collaborative work environment. Curious to learn more? McGill St Laurent
The opportunity to be part of an entrepreneurial culture that encourages initiative
Comprehensive group insurance and the option to contribute to an RRSP program
Paid vacation from day one
A public transit incentive program
A Give & Match program
A beautiful office with a gym, a lounge, locker rooms and showers

This position requires in-office presence. We have found that being physically present fosters interactions that positively impact performance. As such, we strongly encourage employees to maintain this presence to fully benefit from the environment.

We collect your information through a secure applicant tracking system with access restricted by role. Data, including resumes and interview notes, are stored within this system. If you wish to withdraw consent or have concerns, please contact us at talent@mcgillstlaurent.com.

#msl

Nous pouvons utiliser des outils d’intelligence artificielle (IA) pour soutenir certaines étapes du processus d’embauche, notamment pour examiner les candidatures, analyser les CV et évaluer les réponses, ainsi que pour identifier d’éventuelles incohérences ou des éléments nécessitant une vérification dans les documents de candidature, en fonction des informations disponibles. Ces outils appuient notre équipe de recrutement, mais ne remplacent pas le jugement humain. Les décisions finales en matière d’embauche sont prises par des personnes. Pour obtenir plus d’informations sur la manière dont vos données sont traitées, veuillez communiquer avec nous. ____________ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Provide day-to-day IT support, troubleshoot and track tickets, manage Microsoft 365 accounts, support devices and meeting-room equipment, and coordinate employee onboarding and offboarding. Oversee office facilities and operations, including repairs, supplies, maintenance contracts, workspace changes, safety basics, and vendor records.

Requirements

Requires a DEC in IT or an equivalent combination of education and experience, with 1 to 3 years in helpdesk, IT support, or office operations; internships and co-op experience count. Candidates should have working knowledge of Microsoft 365 administration and Windows, hands-on hardware troubleshooting skills, strong written and spoken French and English, and a service-minded, organized approach.

Skills

IT Support
Helpdesk Troubleshooting
Microsoft 365 Administration
Windows Support
Hardware Troubleshooting
Password Resets
Multi-Factor Authentication
User Onboarding and Offboarding
Ticket Management
IT Documentation
Facilities Coordination
Vendor Coordination
Office Operations
Service Contract Management
Health and Safety Coordination
Bilingual Communication

Benefits

Group Insurance
RRSP Contribution Option
Paid Vacation
Give & Match Program
On-Site Gym
Lounge
Locker Rooms
Showers

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Windows
Multi-Factor Authentication
Helpdesk
IT Support
Ticketing Tools
ITIL
CompTIA A+
MS-900
MD-102
Hardware Troubleshooting
Laptop Support
Peripheral Support
Printer Support
Mobile Devices
Meeting Rooms
Audio-Visual Equipment
Employee Onboarding
Employee Offboarding
Account Management
Facilities Management
Office Operations
Vendor Coordination
Maintenance Contracts
Health and Safety
First-Aid Kits
Fire Drills
Furniture and Equipment Ordering
French
English

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