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Added 11 mins ago
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Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Lead rapid experimentation at pace: drive ambiguous business problems to working production systems in days or weeks across complex enterprise environments through hands-on prototyping,…
Added 57 mins ago
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DNU Sr. Developer - Application Development JAVA N 4B
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 57 mins ago
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DNU Sr. Developer - Application Development JAVA N 4B
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 57 mins ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Part-time
The Team Lead provides operational direction and support to Direct Support Workers during their shift at the warming center. They provide supervision of residents and maintains the safety…
Added 1 hour ago
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Professionnel en Systèmes Électriques - Gestion des requis et V&V / Electrical Systems Professional - Requirement management and V&V
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 hour ago
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Spécialiste des outils digitaux - Publications Techniques / Digital Tools Business Specialist - Technical Publications
Airbus Aircraft
Montreal, QC
- Full-time
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Gestion performance financiere & optimisation programme / Financial performance & program improvement
Airbus Aircraft
Mirabel, QC
- Full-time
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Responsable des têtes de versions avion / Version Manager (CPD VM)
Airbus Aircraft
Montreal, QC
- Full-time
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AA
Intégrateur système nacelle / Nacelle System Integrator
Airbus Aircraft
Montreal, QC
- Full-time
…based in Mirabel (Québec, Canada), where you will work on the technical integration of aircraft nacelle…
Added 1 hour ago
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Professionnel en ingénierie de liaison MAP / Liaison Engineering MAP
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 hour ago
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Spécialiste Risque Électromagnétique / Electromagnetic Hazard Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 hour ago
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Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 hour ago
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Senior Layout Artist, CG
WildBrain
Vancouver, BC
- Full-time
Anticipate, communicate, and troubleshoot any creative or technical issues with assistance from lead Layout artist
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 1 hour ago
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CPX Technical Supervisor (Degelis, Quebec, CA)
Vestas
Quebec, QC
- Full-time
The Lead Supervisor Group in VAME CPX. Technical Proficiency and Subject Matter Experts for Installation and Commissioning of Vestas Wind Turbines.
Added 1 hour ago
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Management Consultant
ADAPTOVATE
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
ADAPTOVATE is a management consulting firm helping organisations stay ahead of change by building the capability to adapt, innovate, and lead in dynamic markets.
Added 1 hour ago
TS
Fire Protection Design Engineer - Associate Principal
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Halifax, NS
- Full-time
Lead and oversee fire protection system design, calculations, reports, specifications, and technical documentation
Added 1 hour ago
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Project Manager L5 / Lead IT Project Manager
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Mississauga, ON
- $70 to $100 USD / hour
- Full-time
Position Title: Project Manager L5 / Lead IT Project Manager
Added 1 hour ago
CO
Equipment Operator II (Backhoe) (Full-time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
POSITION SUMMARY: Under the general supervision of the Operations & Maintenance Supervisor, and the technical direction and guidance of the Lead Operator, operates equipment within the…
Added 1 hour ago
CO
Skilled Sewer & Water Worker (Operations & Maintenance) (Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
…supervision of the Operations & Maintenance Supervisor and the technical direction and guidance of the Lead Operator, performs maintenance, repair and replacement of storm and water…
Added 2 hours ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
SI
QC Inspector
Sonele Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
At Sonele, you’ll be part of a multidisciplinary team driving complex medical devices from idea to production. You’ll lead programs that combine precision engineering with real-world…
Added 2 hours ago
SH
Regional Clinical Engineer - Masters
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Winnipeg, MB
- Full-time
…equipment upgrades (assessment, pre-purchase consultation, technical evaluation, clinical evaluation coordination); life-cycle management of medical equipment (incoming inspection; repair;…
Added 2 hours ago
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Assistant Manager, Operations | Tanger Outlet
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Ottawa, ON
- Internship
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 2 hours ago
Regional Clinical Engineer - Masters
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Winnipeg, MB
…equipment upgrades (assessment, pre-purchase consultation, technical evaluation, clinical evaluation coordination); life-cycle management of medical equipment (incoming inspection; repair;…

McGill St Laurent

IT Support & Facilities Coordinator

Montreal, QC, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MSL is a Montreal-based, multi-entity organization with divisions including CWP Energy (physical power trading), GSL Grain, CWP Wood and MSL Climate Solutions. We are about 170 people and growing fast, and we run on speed, ownership and a strong team culture.

The Role
You will be part of our in-house IT team, working alongside our Senior IT Lead on day-to-day support requests and employee onboarding. You will also own facilities, from repairs and maintenance to furniture, equipment and supply orders.

This is a growth role. You will learn our systems quickly, build real ownership of both areas and have room to grow into a broader IT or workplace operations position.

What You'll Do
IT Support (about 70%)

Work IT support requests: troubleshoot and resolve tickets, and escalate to the Senior IT Lead when needed
Work with our outsourced helpdesk provider and follow up on open tickets until they are closed
Handle password resets, MFA enrolment and account unlocks in Microsoft 365
Provide deskside support for laptops, peripherals, printers, mobile devices, meeting rooms and AV equipment
Run employee onboarding and offboarding: set up laptops, accounts and access, welcome new hires on day one and recover equipment at departure
Write and maintain simple documentation and how-to guides for staff
Support the Senior IT Lead on projects and rollouts

Facilities and Office Operations (about 30%)

Be the main contact for repairs, building management and workplace-related requests
Order and set up furniture, equipment and office supplies
Schedule and follow up on maintenance and service contracts (cleaning, HVAC, etc.)
Manage cafeteria and other recurring supply orders
Coordinate desk setups, office moves and space changes
Look after health and safety basics: first-aid kits, emergency contacts and fire-drill coordination
Keep a simple record of vendors, orders and costs

What You Bring

DEC in IT, or equivalent combination of education and experience
1 to 3 years in helpdesk, IT support or office operations (internships and co-op count)
Working knowledge of Microsoft 365 administration (users, licences, MFA) and Windows
Hands-on hardware troubleshooting skills
Bilingual: strong French and English, written and spoken
Experience with ticketing tools or ITIL practices (assets)
CompTIA A+ or Microsoft certifications (MS-900, MD-102) (assets)
Experience in office, facilities or vendor coordination (assets)
Service-minded and patient with non-technical users
Organized and reliable, comfortable juggling interruptions
Takes initiative and follows through without being chased

What We Offer

A stimulating, dynamic and collaborative work environment. Curious to learn more? McGill St Laurent
The opportunity to be part of an entrepreneurial culture that encourages initiative
Comprehensive group insurance and the option to contribute to an RRSP program
Paid vacation from day one
A public transit incentive program
A Give & Match program
A beautiful office with a gym, a lounge, locker rooms and showers

This position requires in-office presence. We have found that being physically present fosters interactions that positively impact performance. As such, we strongly encourage employees to maintain this presence to fully benefit from the environment.

We collect your information through a secure applicant tracking system with access restricted by role. Data, including resumes and interview notes, are stored within this system. If you wish to withdraw consent or have concerns, please contact us at talent@mcgillstlaurent.com.

#msl

Nous pouvons utiliser des outils d’intelligence artificielle (IA) pour soutenir certaines étapes du processus d’embauche, notamment pour examiner les candidatures, analyser les CV et évaluer les réponses, ainsi que pour identifier d’éventuelles incohérences ou des éléments nécessitant une vérification dans les documents de candidature, en fonction des informations disponibles. Ces outils appuient notre équipe de recrutement, mais ne remplacent pas le jugement humain. Les décisions finales en matière d’embauche sont prises par des personnes. Pour obtenir plus d’informations sur la manière dont vos données sont traitées, veuillez communiquer avec nous. ____________ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Provide day-to-day IT support, troubleshoot and track tickets, manage Microsoft 365 accounts, support devices and meeting-room equipment, and coordinate employee onboarding and offboarding. Oversee office facilities and operations, including repairs, supplies, maintenance contracts, workspace changes, safety basics, and vendor records.

Requirements

Requires a DEC in IT or an equivalent combination of education and experience, with 1 to 3 years in helpdesk, IT support, or office operations; internships and co-op experience count. Candidates should have working knowledge of Microsoft 365 administration and Windows, hands-on hardware troubleshooting skills, strong written and spoken French and English, and a service-minded, organized approach.

Skills

IT Support
Helpdesk Troubleshooting
Microsoft 365 Administration
Windows Support
Hardware Troubleshooting
Password Resets
Multi-Factor Authentication
User Onboarding and Offboarding
Ticket Management
IT Documentation
Facilities Coordination
Vendor Coordination
Office Operations
Service Contract Management
Health and Safety Coordination
Bilingual Communication

Benefits

Group Insurance
RRSP Contribution Option
Paid Vacation
Give & Match Program
On-Site Gym
Lounge
Locker Rooms
Showers

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Windows
Multi-Factor Authentication
Helpdesk
IT Support
Ticketing Tools
ITIL
CompTIA A+
MS-900
MD-102
Hardware Troubleshooting
Laptop Support
Peripheral Support
Printer Support
Mobile Devices
Meeting Rooms
Audio-Visual Equipment
Employee Onboarding
Employee Offboarding
Account Management
Facilities Management
Office Operations
Vendor Coordination
Maintenance Contracts
Health and Safety
First-Aid Kits
Fire Drills
Furniture and Equipment Ordering
French
English

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