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Added 5 mins ago
MB
Manager, Finance
Maison Birks
Montreal, QC
- Full-time
Reporting to the Senior Director Accounting & Reporting, the Finance Manager will be responsible for financial accounting, reporting and overall governance, which involves month-end close…
Added 19 mins ago
Technical Director – Tailings
GHD Group Pty Ltd
Bedford, NS
In response to the growing focus on conformance with the Global Industry Standard on Tailings Management (GISTM), GHD is seeking a Technical Director for one of our Eastern Canada offices.
Added 19 mins ago
C
Director, Client Onboarding & Service - Bilingual
CIBC
Montreal, QC
- Full-time
…integrated end-to-end onboarding and service experience. As Director, Client Onboarding & Service, you'll lead a high-performing team responsible for overseeing onboarding execution,…
Added 19 mins ago
TS
Part Time Maintenance Worker
The Salvation Army in Canada
Sudbury, ON
- Part-time
Make purchases and pick-ups as requested by Executive Director and/or designate with Corporate Visa.
Added 19 mins ago
HN
Commercial Manager / Senior Commercial Manager
Horizon New Energy
Calgary, AB
- Full-time
…energy portfolio across Canada. Reporting to Horizon’s Managing Director, you will lead commercial and business development strategy, analysis and execution, evaluating and negotiating…
Added 19 mins ago
TI
Director of Paid Media
The Influence Agency
Toronto, ON
- Full-time
We’re looking for an experienced, process-driven and performance-obsessed Director of Paid Media to lead and evolve our Paid Media department. This is a department leadership role, not a…
Added 19 mins ago
CR
Bilingual Culinary Manager (French and English)
COGIR Real Estate
Orleans, ON
- Full-time
Your collaboration will extend to working closely with the Executive Director, National Director and Regional Managers of Culinary and residents to translate culinary visions into…
Added 19 mins ago
LK
Interim Director Quality
LHH Knightsbridge
Windsor, ON
- Contract
The Director of Quality will provide strategic and hands-on leadership for all quality assurance, quality systems, customer quality, supplier quality, and continuous improvement activities…
Added 19 mins ago
WC
Canvass Director
Wilderness Committee
Vancouver, BC
- Full-time
The Canvass Director supervises and coordinates the Wilderness Committee’s Vancouver door-to-door and telephone canvassing teams. The position is responsible for recruiting, training,…
Added 19 mins ago
TC
Marketing Communications Coordinator
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…priorities of the School of Music (SOM) and reports to the Director of Marketing and Communications for the Performing Arts. The MCC provides marketing communications support to the unit…
Added 20 mins ago
FC
Financial Analyst Sr
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
…and market analysis, sensitivity analysis, business planning, performance measurement and scorecards, and will be relied on as the resident expert and primary financial resource on all…
Added 20 mins ago
DC
Junior Product Manager
Danawares Corp
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…smaller and/or less complex portfolio under the guidance of the Director. They will be responsible for the day-to-day management and execution of their categories, including product…
Added 34 mins ago
PH
Operations Coordinator, Advancing Health
Providence Healthcare
Vancouver, BC
- Temporary
Added 50 mins ago
BF
Program Manager, Client Solutions & Delivery - Agrotech
Business France North America
Toronto, ON
- Full-time
…overall program consistency, fulfillment of client commitments, performance, and…
Added 50 mins ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the…
Added 50 mins ago
EI
Senior Planner (Student Transportation) - Permanent
Elk Island Public Schools
Sherwood Park, AB
- Full-time
Analyze data and prepare area reports on routing, route optimization, service level performance, budget/costing, boundary issues and adjustments, investigations of incidents and complaints,…
Added 50 mins ago
IE
Manager, Supply Chain & Innovation
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Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 50 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
The Director, IT leads day-to-day delivery of technology services and operational security. Reporting to the VP Finance, IT and Risk, this role is YWCA's senior technology leader, setting…
Added 1 hour ago
KS
Sales Associate II
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
KS
Sales Associate III
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
BG
Sr. Director, Financial Planning & Analysis
Boyd Group Services
Winnipeg, MB
- Full-time
The Senior Director, Financial Planning & Analysis is responsible for leading financial planning, performance analysis, and strategic financial decision support for The Boyd Group’s…
Added 1 hour ago
FC
Représentant des opérations bilingue (Transferts NELTC) / Operations Representative Bilingual (ATON Transfers)
Fidelity Canada
Montreal, QC
- Full-time
Added 1 hour ago
Director - Global Sales and Business Development
L3Harris Technologies
ON · Waterdown, ON
Job Title: Director - Global Sales and Business Development
Added 1 hour ago
AR
Sales & Events Coordinator
Algonquin Resort
Banff, AB
- Full-time
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond…
Added 1 hour ago
PS
Conflict Resolution Advisor
Public Service Alliance of Canada (PSAC)
Ottawa, ON
- Full-time
Under the direction of the Director, Diversity, Equity and Human Rights Bureau, the Conflict Resolution Advisor provides advice to the Director and the Management Team and liaises with PSAC…

McGill University

Operations, Housing and Conference Services Manager

Res. Carrefour Sherb, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Experience: Bachelor's Degree 3 Years Related Experience with Bachelor’s Degree /
Posting language: English
Posted: Oct 29, 2026

Original job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Hiring Unit:

Student Housing & Hospitality Services

Position Summary:
Reporting to the Associate Director, Conference, Events and Accommodations, the Operations, Housing and Conference Services Manager is responsible for managing the Student Housing and Conference Services unit. The Manager will provide the planning, development, implementation and expertise required to ensure a sense of community, of enhanced student living, safety, customer service and the maintenance of university property and resources. Foster a safe, clean and healthy environment for students, staff and guests. Provide quality business operations to support the daily needs of students and staff including liaisons with the Residence Life team, the Residences Trades team, the Food and Dining Services team and the Protection and McGill Security teams. Provide a structured project management approach for renovation and enhancement projects, including information technology initiatives and special projects assigned. Responsible for the marketing and operations of the Summer Business and other commercial operations such as conference services, the McGill Official Hotel program, etc. Responsible for developing operational standards and providing administrative direction to support the unit’s goals and objectives. Ensures staff compliance with university policies and procedures and alignment of all activities with unit and university objectives.

Primary Responsibilities:
- Responsible for residence building operations (Carrefour Sherbrooke, La Citadelle and New Residence Hall) year-round, including summer business activities from May to August and periodic building inspections to identify and recommend needed replacements to stakeholders.

Ensures the delivery of high-quality front desk services to students and summer business guests through the oversight, implementation and continuous improvement of operational procedures.

Directly supervises approximately 29 employees (3 MPEX, 11 MUNACA, and 15 AMUSE Casuals) and sub-contracted housekeeping contract. Meets regularly with employees, setting short-term goals, providing coaching and training, setting deadlines, monitoring work, evaluating performance, preparing probation and trial period forms, monitoring vacations and absences, and making recommendations for new hires and merit increases with Human Resources.

Acts as the resource person during emergency situations, ensuring that procedures and protocols are respected and training front desk staff on trouble signals and building security issues.

Oversees, manages, and evaluates the delivery of student residence accommodations, including rooms, common spaces, furnishings, cleaning services, and customer service.

Participates in the preparation of CFTs (Calls for Tender) with Procurement Services and follow up with service reviews.

Participates in the development and implementation of policies, service operations, new initiatives and budget planning.

Plans and prioritizes human resources in accordance with budget constraints, cost and quality standards; implement procedures and controls.

Controls operational and administrative expenses ensuring budget targets are met.

Acts as the on-site resource person with system providers and other units and sub-units.

Oversees purchasing, inventory, shipping and receiving activities.

Participates at internal and external meetings representing the unit, making recommendations and provide solutions.

Responsible for the planning, management and administration of the Summer Business and Conference Services Program, including the development of a 3-year marketing plan.

Other Qualifying Skills and/or Abilities
Previous experience in a university or collegiate work environment an asset. Operations experience in the hospitality industry an asset. Knowledge of building management or property management an asset. Demonstrated ability to supervise unionized teams. Proven organizational and leadership skills along with excellent interpersonal, communication, decision making and problem-solving skills. Able to prioritize and adjust to changing priorities and deadlines. Must be self-directed and able to work autonomously and as part of a team in a dynamic environment. Highly organized, self motivated and able to manage multiple requests at a time with a strong sense of urgency. Composed under pressure with an ability to cope effectively with change. Excellent interpersonal skills with proven ability to deal with confidential and/or sensitive situations with discretion, tact and diplomacy. Proficiency in MS Office. Experience with a hotel property management software an asset. Knowledge of French and English.

Additional Information:

Flexible work schedule may be required on occasion, especially during move-in and move-out period, some key dates during the summer and throughout the academic year. Will be required to travel between the three residences (CS, LC, NRH).

As one of Montreal's Top Employers, here is what we offer:

Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

Bachelor's Degree 3 Years Related Experience with Bachelor’s Degree /

Annual Salary:

(MPEX Grade 04) $66,190.00 - $82,740.00 - $99,290.00

Job Profile:

MPEX-LOG2D - Services Operations - Professional 2

Hours per Week:

33.75 (Full time)

Supervisor:

Associate Director, Conference, Events and Accommodations

Position End Date (If applicable):

Deadline to Apply:

2026-11-10

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

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More about this job

Responsibilities

The manager is responsible for overseeing student housing and conference services, including building operations, staff supervision, and the development of marketing plans for summer business. They ensure a safe and healthy environment for students and guests while managing budgets, administrative standards, and project initiatives.

Requirements

Candidates must hold a bachelor's degree and have at least three years of related experience. Proficiency in English and French is required, along with demonstrated leadership skills and the ability to manage unionized teams.

Skills

Operations management
Project management
Staff supervision
Budget planning
Customer service
Building management
Property management
Hospitality operations
Leadership
Communication
Problem-solving
Decision making
Inventory management
Procurement
Emergency management
MS Office

Benefits

Health insurance
Dental insurance
Life insurance
Tax free savings account
Competitive vacation policy
Personal days
Floating holidays
Summer fridays
Paid time off over the december holiday period
Tuition waiver
Remote work options

Visa sponsorship

Not detected in the job text

Keywords

Operations management
Student housing
Conference services
Property management
Budgeting
Project management
Hospitality
Staff supervision
Unionized teams
Procurement
Inventory control
Emergency protocols
Building security
Marketing plan
MS Office
Administrative direction
Customer service
Facility maintenance
Policy compliance

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