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Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 hour ago
A
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
- Temporary
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…
Added 2 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 2 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
…emerging tech to modernize our ecosystem, supercharge service delivery, and elevate the daily employee experience. You won't just track sector trends; you will anticipate them.…
Added 2 hours ago
CS
Bilingual Banking IT Project Manager
Cynet Systems
Montreal, QC
- $64 to $69 CAD / hour
- Contract
Lead the cross-functional delivery of a range of technology deliverables using advanced negotiation facilitation planning and dependency management techniques.
Added 2 hours ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of…
Added 2 hours ago
NB
Chier Developer Data Engineering
National Bank of Canada
Montreal, QC
- Full-time
Senior Manager – Data Foundation. Our team stands out for its expertise,
Added 3 hours ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
The Business Continuity Manager is responsible for developing, implementing, testing, and continuously improving the organization’s business continuity, emergency preparedness, and…
Added 3 hours ago
CC
Retail Shift Leader
Canna Cabana
Cranbrook, BC
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM/ASM
Added 4 hours ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
Ciena is transforming how technology enables its global partner ecosystem through simplified delivery processes, reliable infrastructure, trusted operational data, AI-enabled workflows, and…
Added 4 hours ago
BM
Service Writer
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Convey all necessary information regarding costs, parts, work and technicians to Shop Foreman and Maintenance Manager as it is received.
Added 4 hours ago
TH
Senior Laboratory Technologist -CVH Microbiology
Trillium Health Partners
Mississauga, ON
- Full-time
Working collaboratively with the Laboratory Manager, Medical/Scientific staff and the laboratory team, the Senior Technologist supports overall laboratory operations, workflow, staffing…
Added 5 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Vista Heights, Calgary, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 5 hours ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
…industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex…
Added 6 hours ago
MI
Associate Project Manager and Consultant
Micronetbd Inc
Toronto, ON
- Full-time
You want to grow into a full Project Manager in legal technology
Added 6 hours ago
Senior Resource Manager
BIMM
Toronto, ON
The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD),…
Added 6 hours ago
Program Manager, Public Works
Regional Municipality of Wood Buffalo
Fort McMurray, AB
The Program Manager, Public Works is responsible for overseeing Public Works programming and its related projects, and initiatives. Utilizing consistent and standard approaches, the…
Added 6 hours ago
B
Senior Product Manager
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Concord, ON
- Full-time
We're looking for a Senior Product Manager from the casino, iGaming, or sweepstakes industry who has been around the block, someone who does not need hand-holding to navigate a complex,…
Added 6 hours ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 6 hours ago
MD
IT Advanced Project Manager - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 4
Added 7 hours ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
Marqeta is seeking a skilled Senior Software Engineer to contribute to the design and delivery of software solutions on our Credit Commercial Engineering Team. In this role, you will take…
Added 7 hours ago
TI
Customer Order Fulfillment Specialist
telMAX Inc.
Markham, ON
- $50,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, Operations Enablement, the Customer Order Fulfillment Specialist will be responsible for coordinating the customer journey from the initial point of sale through…
Added 7 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 7 hours ago
REGIONAL PARTNER AND LEARNING MANAGER-WESTERN CANADA
United Services Group
Maple Ridge, BC · Langley (District), BC · Abbotsford, BC · Burnaby, BC · Surrey, BC · Vancouver, BC · Richmond, BC · Langley, BC
The Regional Partner/Learning Manager will report to Head of Partner Relations,
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…

McGill University

Operations, Housing and Conference Services Manager

Res. Carrefour Sherb, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Experience: Bachelor's Degree 3 Years Related Experience with Bachelor’s Degree /
Posting language: English
Posted: Oct 29, 2026

Original job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Hiring Unit:

Student Housing & Hospitality Services

Position Summary:
Reporting to the Associate Director, Conference, Events and Accommodations, the Operations, Housing and Conference Services Manager is responsible for managing the Student Housing and Conference Services unit. The Manager will provide the planning, development, implementation and expertise required to ensure a sense of community, of enhanced student living, safety, customer service and the maintenance of university property and resources. Foster a safe, clean and healthy environment for students, staff and guests. Provide quality business operations to support the daily needs of students and staff including liaisons with the Residence Life team, the Residences Trades team, the Food and Dining Services team and the Protection and McGill Security teams. Provide a structured project management approach for renovation and enhancement projects, including information technology initiatives and special projects assigned. Responsible for the marketing and operations of the Summer Business and other commercial operations such as conference services, the McGill Official Hotel program, etc. Responsible for developing operational standards and providing administrative direction to support the unit’s goals and objectives. Ensures staff compliance with university policies and procedures and alignment of all activities with unit and university objectives.

Primary Responsibilities:
- Responsible for residence building operations (Carrefour Sherbrooke, La Citadelle and New Residence Hall) year-round, including summer business activities from May to August and periodic building inspections to identify and recommend needed replacements to stakeholders.

Ensures the delivery of high-quality front desk services to students and summer business guests through the oversight, implementation and continuous improvement of operational procedures.

Directly supervises approximately 29 employees (3 MPEX, 11 MUNACA, and 15 AMUSE Casuals) and sub-contracted housekeeping contract. Meets regularly with employees, setting short-term goals, providing coaching and training, setting deadlines, monitoring work, evaluating performance, preparing probation and trial period forms, monitoring vacations and absences, and making recommendations for new hires and merit increases with Human Resources.

Acts as the resource person during emergency situations, ensuring that procedures and protocols are respected and training front desk staff on trouble signals and building security issues.

Oversees, manages, and evaluates the delivery of student residence accommodations, including rooms, common spaces, furnishings, cleaning services, and customer service.

Participates in the preparation of CFTs (Calls for Tender) with Procurement Services and follow up with service reviews.

Participates in the development and implementation of policies, service operations, new initiatives and budget planning.

Plans and prioritizes human resources in accordance with budget constraints, cost and quality standards; implement procedures and controls.

Controls operational and administrative expenses ensuring budget targets are met.

Acts as the on-site resource person with system providers and other units and sub-units.

Oversees purchasing, inventory, shipping and receiving activities.

Participates at internal and external meetings representing the unit, making recommendations and provide solutions.

Responsible for the planning, management and administration of the Summer Business and Conference Services Program, including the development of a 3-year marketing plan.

Other Qualifying Skills and/or Abilities
Previous experience in a university or collegiate work environment an asset. Operations experience in the hospitality industry an asset. Knowledge of building management or property management an asset. Demonstrated ability to supervise unionized teams. Proven organizational and leadership skills along with excellent interpersonal, communication, decision making and problem-solving skills. Able to prioritize and adjust to changing priorities and deadlines. Must be self-directed and able to work autonomously and as part of a team in a dynamic environment. Highly organized, self motivated and able to manage multiple requests at a time with a strong sense of urgency. Composed under pressure with an ability to cope effectively with change. Excellent interpersonal skills with proven ability to deal with confidential and/or sensitive situations with discretion, tact and diplomacy. Proficiency in MS Office. Experience with a hotel property management software an asset. Knowledge of French and English.

Additional Information:

Flexible work schedule may be required on occasion, especially during move-in and move-out period, some key dates during the summer and throughout the academic year. Will be required to travel between the three residences (CS, LC, NRH).

As one of Montreal's Top Employers, here is what we offer:

Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

Bachelor's Degree 3 Years Related Experience with Bachelor’s Degree /

Annual Salary:

(MPEX Grade 04) $66,190.00 - $82,740.00 - $99,290.00

Job Profile:

MPEX-LOG2D - Services Operations - Professional 2

Hours per Week:

33.75 (Full time)

Supervisor:

Associate Director, Conference, Events and Accommodations

Position End Date (If applicable):

Deadline to Apply:

2026-11-10

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

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More about this job

Responsibilities

The manager is responsible for overseeing student housing and conference services, including building operations, staff supervision, and the development of marketing plans for summer business. They ensure a safe and healthy environment for students and guests while managing budgets, administrative standards, and project initiatives.

Requirements

Candidates must hold a bachelor's degree and have at least three years of related experience. Proficiency in English and French is required, along with demonstrated leadership skills and the ability to manage unionized teams.

Skills

Operations management
Project management
Staff supervision
Budget planning
Customer service
Building management
Property management
Hospitality operations
Leadership
Communication
Problem-solving
Decision making
Inventory management
Procurement
Emergency management
MS Office

Benefits

Health insurance
Dental insurance
Life insurance
Tax free savings account
Competitive vacation policy
Personal days
Floating holidays
Summer fridays
Paid time off over the december holiday period
Tuition waiver
Remote work options

Visa sponsorship

Not detected in the job text

Keywords

Operations management
Student housing
Conference services
Property management
Budgeting
Project management
Hospitality
Staff supervision
Unionized teams
Procurement
Inventory control
Emergency protocols
Building security
Marketing plan
MS Office
Administrative direction
Customer service
Facility maintenance
Policy compliance

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