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Added 11 mins ago
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Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Technical Operations Analyst (TOC), you will utilize your education, experience, and information technology skills to support our Client Technology Enablement Operations team.…
Added 11 mins ago
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Financial Services Representative
CIBC
Chemainus, BC · Duncan, BC · Mill Bay, BC · Nanaimo, BC
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 11 mins ago
Q
FY27 Intern - Deep Learning Research Internship - Canada (4 Months)
Qualcomm
Markham, ON
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 1 hour ago
A
Quality Assurance Automation Developer
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 1 hour ago
A
Quality Assurance Lead
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 1 hour ago
A
Product Manager
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 1 hour ago
Q
FY27 Intern - Camera Design Engineering Internship - Canada (12 or 16 months)
Qualcomm
Vancouver, BC
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 1 hour ago
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FY27 Intern - Design Automation & Quality Assurance Engineering Intern - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 2 hours ago
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Client Advisor
RBC
Langley (District), BC
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 2 hours ago
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Financial Services Representative (Multiple Locations)
CIBC
Banff, AB · Calgary, AB · Drumheller, AB · Lethbridge, AB · Medicine Hat, AB · Olds, AB · Red Deer, AB · Stettler, AB
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 2 hours ago
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Financial Services Representative (Multiple Locations)
CIBC
Beaumont, AB · Edmonton, AB · Fort Saskatchewan, AB · Jasper, AB · Leduc, AB · Sherwood Park, AB · St. Albert, AB · Stony Plain, AB
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 2 hours ago
C
Financial Services Representative
CIBC
Winnipeg, MB
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 2 hours ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
Ongoing training, development, and career advancement opportunities
Added 2 hours ago
RB
Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
Royal Bank of Canada
Richmond Hill, ON
- Full-time
· Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications )
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Iqaluit, NU
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 2 hours ago
C
Financial Services Representative - Montreal Marché Central
CIBC
Montreal, QC
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 2 hours ago
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Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver…
Added 2 hours ago
AF
Product Manager
ATB Financial
AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 hours ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
Ongoing training, development, and career advancement opportunities
Added 3 hours ago
C
Associate Financial Advisor
CIBC
Fort St. John, BC · Fort Saint John
- Full-time
Business development - Create relationships by networking with clients’ families and friends to uncover opportunities and refer to appropriate partners. Call both existing and potential…
Added 3 hours ago
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Client Engagement Associate
CIBC
Trail, BC
- Part-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 3 hours ago
FC
Advertising Specialist
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
The Advertising Specialist will assist in execution of digital media advertising campaigns in support of Fidelity Investments Canada. Working closely with the Manager, Digital Advertising,…
Added 3 hours ago
PI
Senior Cyber Security Analyst
PENN Interactive
Canada
- Full-time
When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly…
Added 3 hours ago
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Airframe Materials & Processes (M&P) Specialist
Capgemini Engineering
Montreal, QC
- Full-time
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 4 hours ago
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Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
RBC
Richmond Hill, ON
- Full-time
· Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications )

McGill University

Senior Functional Business Analyst

Sherbrooke, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Bachelor's Degree 5 Years Related Experience /
Posting language: English
Posted: Oct 28, 2026

Original job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Position Context:

The Senior Functional Business Analyst will be fully dedicated to the University's ERP Modernization Program, with a focus on the Student Information Systems (SIS) project. This transformational initiative aims to modernize the technology, processes, and services that support the student lifecycle.

The University's current ERP system, Ellucian Banner, has been in place for many years and includes significant customization. As a result, many business processes and rules have evolved around the system and may no longer reflect current business needs. The Senior Functional Business Analyst will work closely with stakeholders to understand existing processes, identify underlying requirements, and distinguish business-driven needs from legacy practices.

Working in partnership with Functional Analysts (FAs) and technical teams, the Senior Functional Business Analyst will develop a deep functional and hands on knowledge of Banner, including system configuration business rules, workflows and functional dependencies. The Senior Functional Business Analyst will actively participate in solution design, configuration, validation and troubleshooting, and will progressively develop the expertise required to support long-term functional ownership of the solution.

This role requires an experienced professional with strong business analysis capabilities who can bridge business needs, operational processes and system functionality, understand cross-functional impacts, facilitate decision-making, and support stakeholders through organizational change. The Senior Functional Business Analyst will remain engaged throughout the project lifecycle, from business analysis and process design through solution development, testing, implementation, and business acceptance, ensuring that solutions meet intended business outcomes. The Senior Functional Business Analyst will combine strong business analysis capabilities with hands-on functional expertise, translating business needs into practical system solutions and helping ensure that business processes and system configuration remain aligned.

Main Responsibilities:

Develop a strong understanding of current student administration processes and the Ellucian Banner environment, including business rules, exceptions, dependencies and legacy customizations.
Provide senior professional expertise in the examination and definition of objectives for existing and future systems.
Work with stakeholders to uncover underlying business needs, challenge existing practices, and identify opportunities to simplify, standardize or redesign processes rather than replicate the legacy environment.
Partner closely with Functional Analysts and technical teams to understand system capabilities, perform fit-gap analyses, and evaluate solution options, with a preference for standard functionality and configuration over customization.
Develop hands-on expertise in the assigned Banner functional area and participate directly in system configuration, functional solution design, prototyping and validation. Configure and maintain business rules, workflows and functional settings within the FBA's area of responsibility, escalating highly complex configuration or technical requirements where appropriate.
Maintain an end-to-end perspective across the Student Information Systems landscape, identifying cross-functional dependencies, impacts, priorities and trade-offs.
Be accountable for functional solutions within their area align with approved business requirements and intended outcomes, and for proactively identifying and escalating gaps or risks.
Act as a trusted advisor and senior reference for business processes within the functional area, facilitating complex discussions and decisions across business and project teams.
Provide ongoing functional ownership and stewardship for the assigned area, including complex functional support, configuration management, impact assessment of system changes and releases, and identification of opportunities to improve processes and system utilization. Serve as a senior functional escalation point for Champions, Super Users, faculties and administrative sectors.
Manage the Focus Group for the functional area by facilitating user sessions, gathering feedback, and prioritizing enhancement requests from the university community.
Sign off on functional designs for integrations with third-party vendors and ensure solutions align with business requirements and objectives.
Remain engaged throughout the project lifecycle to ensure business requirements and intended outcomes are reflected in solution design, testing, implementation and business acceptance.
Maintain requirements, key business decisions, acceptance criteria, and traceability throughout the lifecycle (gathered requirements, solution design, configuration, testing, and ultimately business acceptance).
Support business data definitions, mapping, migration/conversion validation, identification of data-quality issues, and reconciliation to ensure that the data within their functional area supports the intended business processes and outcomes.
Support and perform function and configuration testing, validating system behavior, business rules, workflows and end to end processes against approved design and intended business outcome. Develop business test conditions and scenarios, support user acceptance testing, investigate function defects and work with Functional Analysts, technical teams and system integrators to validate that implemented solutions meet business needs.
Actively participate in knowledge transfer and capability building with system integrator functional specialists, progressively developing deep expertise in Banner configuration, functional design, troubleshooting and administration. Apply this knowledge throughout implementation and establish the internal capability required for post-implementation functional ownership and continuous improvement.
Ensure that relevant privacy, security/access, audit, records management, and institutional policy requirements are identified and incorporated into the functional solution.

Minimum Requirements:

Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering or a related field, or an equivalent combination of education and experience.
Minimum seven (7) years of relevant business analysis experience, preferably supporting complex business transformation or enterprise system initiatives.
Demonstrated hands-on experience with ERP/SIS functional configuration, solution design, testing, troubleshooting and/or application administration.

Other Skills and Expertise:

Demonstrated experience with a major ERP, Student and Finance Information System (SIS and FIS), or comparable enterprise implementation, with involvement across the full project lifecycle.
Strong analytical and problem-solving skills, with the ability to move between strategic objectives and detailed processes, identify impacts and dependencies, and connect information across functional areas.
Experience transforming complex or highly customized legacy processes into simpler, standardized future-state processes, including fit-gap analysis and evaluation of solution alternatives.
Ability to quickly understand complex business processes and enterprise application capabilities and collaborate effectively with business stakeholders, Functional Analysts, and technical specialists.
Strong facilitation, negotiation, and communication skills, with a demonstrated ability to challenge assumptions constructively, influence without formal authority, and guide diverse stakeholders toward decisions.
Demonstrated experience working across multiple business areas, managing complex priorities, dependencies, and cross-functional decision-making.
Business Analysis certification (e.g., CBAP, CCBA, PMI-PBA) and knowledge of business process modelling techniques are considered assets.
Experience with Ellucian Banner or another higher education Student Information System, and/or knowledge of student administration processes, is a strong asset.
Knowledge of French and English. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing.
AI fluency, including the ability to effectively and responsibly use generative AI and AI-enabled productivity tools to enhance business analysis, process discovery, requirements development, documentation, testing, research and problem-solving. Ability to critically evaluate AI-generated outputs and apply appropriate professional judgement, data privacy, security and institutional governance practices

As one of Montreal's Top Employers, here is what we offer:

Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

Bachelor's Degree 5 Years Related Experience /

Annual Salary:

(MPEX Grade 07) $92,150.00 - $115,190.00 - $138,230.00

Job Profile:

MPEX-IST3E - IT Business Application - Senior Professional/Manager

Hours per Week:

33.75 (Full time)

Supervisor:

Senior Director, Digital Transformation

Position End Date (If applicable):

2028-01-30

Deadline to Apply:

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

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More about this job

Responsibilities

The Senior Functional Business Analyst will lead the functional design, configuration, and validation of the Student Information Systems project within the ERP Modernization Program. They will act as a bridge between business stakeholders and technical teams to standardize processes and ensure system solutions align with institutional objectives.

Requirements

Candidates must possess a bachelor's degree in a relevant field and at least seven years of business analysis experience, preferably with enterprise systems. Demonstrated hands-on experience with ERP/SIS functional configuration and the ability to manage complex project lifecycles are essential.

Skills

Business analysis
ERP modernization
Student information systems
Ellucian banner
Process redesign
Fit-gap analysis
System configuration
Stakeholder management
Requirements gathering
Functional design
Project lifecycle management
Data migration
User acceptance testing
Facilitation
Problem solving
AI fluency

Benefits

Health insurance
Dental insurance
Life insurance
Group RRSP
Tax free savings account
Competitive vacation policy
Personal days
Floating holidays
Summer fridays
Paid time off over december holiday period
Tuition waiver

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
ERP
SIS
Ellucian Banner
Higher Education
Process Modeling
CBAP
CCBA
PMI-PBA
System Integration
Data Quality
Change Management
Functional Ownership
Workflows
Business Rules
Prototyping
Troubleshooting
Generative AI
Digital Transformation
Requirement Traceability
Fit-gap Analysis
Stakeholder Engagement
Application Administration
Enterprise Systems
Business Process Redesign

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