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Added 1 hour ago
RV
Senior Technical Product Manager- Virtualized Switchers
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
The Sr. Technical Product Manager- Virtualized Switchers role is a hands-on technical product manager/software development leadership role responsible for leading and developing a team of…
Added 2 hours ago
A
Software Development Manager, Books Discovery
Amazon
Toronto, ON
- Full-time
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Added 2 hours ago
EG
Geotechnical Project Manager
Egis Group
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 2 hours ago
G
HSE Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting an HSE Coordinator to support the Infrastructure Division in B.C. Reporting to the Senior Regional HSE Manager, the HSE Coordinator serves as the on‑site…
Added 2 hours ago
SH
Loyalty & Guest Feedback Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
Added 2 hours ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
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Maintenance Control Planner (Vancouver)
Pacific Coastal Airlines
Richmond, BC
…International Airport in Richmond. Reporting to the Maintenance Manager, the Maintenance Control Planner is responsible for ensuring technical dispatch of Company aircraft; Provide…
Added 3 hours ago
Maintenance Control Planner (Vancouver)
Pacific Coastal Airlines
Richmond, BC
…International Airport in Richmond. Reporting to the Maintenance Manager, the Maintenance Control Planner is responsible for ensuring technical dispatch of Company aircraft; Provide…
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EI
Geotechnical Project Manager
Egis in Canada
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 3 hours ago
C
Senior Manager, Capital Markets
CBRE
Toronto, ON
- Full-time
Lead analysis of lending activityacross CMHC and conventional program
Added 3 hours ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 3 hours ago
6
Account Manager
63a193f1-4ad8-4344-9320-3787f5583149
Markham, ON
- $55,000 to $64,000 CAD / year
- Full-time
VUMI Canada is looking for an experienced Account Manager to join its Sales team. This customer-facing position is responsible for managing relationships with brokers, advisors, insurance…
Added 4 hours ago
A
Senior Manager, Global Retail Talent Development
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 4 hours ago
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Technology Portfolio Manager (Global Technology Solutions)
TMX Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
The Technology Portfolio Manager is a critical role responsible for overseeing the successful execution and delivery of projects and initiatives for a specific group or groups. This…
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Senior Manager, Global Retail Talent Development
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North Vancouver, BC
- Full-time
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Senior Mechanical Engineer
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Concord, ON · CAN - Concord - AB Sciex LP
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Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
Based in Toronto, the Co-op/Intern, Cybersecurity, will report to the Senior Manager, Cyber Security. The role of the Cyber Security Intern at QuadReal is to assist in the day-to-day…
Added 4 hours ago
D
Manager, M&A Execution, Human Capital
Deloitte
Toronto, ON
- Full-time
The M&A Execution, Human Capital Manager will primarily focus on leading the execution of Human Capital initiatives throughout the M&A lifecycle. The Manager will collaborate with senior…
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Senior Manager, Cybersecurity Operations & Vulnerability Management
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Toronto, ON · Head Office
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Reporting to the Senior Director, Cybersecurity Operations and Vulnerability Management, the Senior Manager, Security Operations & Vulnerability Management leads CAAT’s enterprise security…
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Loyalty & Guest Feedback Coordinator
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Vancouver, BC
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
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Senior Construction Contract Administrator
Stantec
Calgary, AB
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As a Senior Construction Contract Administrator, you will work as part of an integrated, multidisciplinary team delivering complex projects in Alberta. You will coordinate and administer…
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Senior Manager, Environment Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
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…serving as the primary liaison with regulatory bodies. The Senior Manager drives a culture of safety and supports operational excellence through accident and injury prevention,…
Added 5 hours ago
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Senior IT Developer
TD
Toronto, ON
- Full-time
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Manager, Underwriting - Programs & Operations - WSI
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Toronto, ON · North York - Toronto, ON (Hybr, ON
The Manager, Underwriting – Programs & Operations leads underwriting, portfolio management, reinsurance coordination and operations for the Programs division. The role ensures business…
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McGill University

Senior Functional Business Analyst

Sherbrooke, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Bachelor's Degree 5 Years Related Experience /
Posting language: English
Posted: Oct 28, 2026

Original job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Position Context:

The Senior Functional Business Analyst will be fully dedicated to the University's ERP Modernization Program, with a focus on the Student Information Systems (SIS) project. This transformational initiative aims to modernize the technology, processes, and services that support the student lifecycle.

The University's current ERP system, Ellucian Banner, has been in place for many years and includes significant customization. As a result, many business processes and rules have evolved around the system and may no longer reflect current business needs. The Senior Functional Business Analyst will work closely with stakeholders to understand existing processes, identify underlying requirements, and distinguish business-driven needs from legacy practices.

Working in partnership with Functional Analysts (FAs) and technical teams, the Senior Functional Business Analyst will develop a deep functional and hands on knowledge of Banner, including system configuration business rules, workflows and functional dependencies. The Senior Functional Business Analyst will actively participate in solution design, configuration, validation and troubleshooting, and will progressively develop the expertise required to support long-term functional ownership of the solution.

This role requires an experienced professional with strong business analysis capabilities who can bridge business needs, operational processes and system functionality, understand cross-functional impacts, facilitate decision-making, and support stakeholders through organizational change. The Senior Functional Business Analyst will remain engaged throughout the project lifecycle, from business analysis and process design through solution development, testing, implementation, and business acceptance, ensuring that solutions meet intended business outcomes. The Senior Functional Business Analyst will combine strong business analysis capabilities with hands-on functional expertise, translating business needs into practical system solutions and helping ensure that business processes and system configuration remain aligned.

Main Responsibilities:

Develop a strong understanding of current student administration processes and the Ellucian Banner environment, including business rules, exceptions, dependencies and legacy customizations.
Provide senior professional expertise in the examination and definition of objectives for existing and future systems.
Work with stakeholders to uncover underlying business needs, challenge existing practices, and identify opportunities to simplify, standardize or redesign processes rather than replicate the legacy environment.
Partner closely with Functional Analysts and technical teams to understand system capabilities, perform fit-gap analyses, and evaluate solution options, with a preference for standard functionality and configuration over customization.
Develop hands-on expertise in the assigned Banner functional area and participate directly in system configuration, functional solution design, prototyping and validation. Configure and maintain business rules, workflows and functional settings within the FBA's area of responsibility, escalating highly complex configuration or technical requirements where appropriate.
Maintain an end-to-end perspective across the Student Information Systems landscape, identifying cross-functional dependencies, impacts, priorities and trade-offs.
Be accountable for functional solutions within their area align with approved business requirements and intended outcomes, and for proactively identifying and escalating gaps or risks.
Act as a trusted advisor and senior reference for business processes within the functional area, facilitating complex discussions and decisions across business and project teams.
Provide ongoing functional ownership and stewardship for the assigned area, including complex functional support, configuration management, impact assessment of system changes and releases, and identification of opportunities to improve processes and system utilization. Serve as a senior functional escalation point for Champions, Super Users, faculties and administrative sectors.
Manage the Focus Group for the functional area by facilitating user sessions, gathering feedback, and prioritizing enhancement requests from the university community.
Sign off on functional designs for integrations with third-party vendors and ensure solutions align with business requirements and objectives.
Remain engaged throughout the project lifecycle to ensure business requirements and intended outcomes are reflected in solution design, testing, implementation and business acceptance.
Maintain requirements, key business decisions, acceptance criteria, and traceability throughout the lifecycle (gathered requirements, solution design, configuration, testing, and ultimately business acceptance).
Support business data definitions, mapping, migration/conversion validation, identification of data-quality issues, and reconciliation to ensure that the data within their functional area supports the intended business processes and outcomes.
Support and perform function and configuration testing, validating system behavior, business rules, workflows and end to end processes against approved design and intended business outcome. Develop business test conditions and scenarios, support user acceptance testing, investigate function defects and work with Functional Analysts, technical teams and system integrators to validate that implemented solutions meet business needs.
Actively participate in knowledge transfer and capability building with system integrator functional specialists, progressively developing deep expertise in Banner configuration, functional design, troubleshooting and administration. Apply this knowledge throughout implementation and establish the internal capability required for post-implementation functional ownership and continuous improvement.
Ensure that relevant privacy, security/access, audit, records management, and institutional policy requirements are identified and incorporated into the functional solution.

Minimum Requirements:

Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering or a related field, or an equivalent combination of education and experience.
Minimum seven (7) years of relevant business analysis experience, preferably supporting complex business transformation or enterprise system initiatives.
Demonstrated hands-on experience with ERP/SIS functional configuration, solution design, testing, troubleshooting and/or application administration.

Other Skills and Expertise:

Demonstrated experience with a major ERP, Student and Finance Information System (SIS and FIS), or comparable enterprise implementation, with involvement across the full project lifecycle.
Strong analytical and problem-solving skills, with the ability to move between strategic objectives and detailed processes, identify impacts and dependencies, and connect information across functional areas.
Experience transforming complex or highly customized legacy processes into simpler, standardized future-state processes, including fit-gap analysis and evaluation of solution alternatives.
Ability to quickly understand complex business processes and enterprise application capabilities and collaborate effectively with business stakeholders, Functional Analysts, and technical specialists.
Strong facilitation, negotiation, and communication skills, with a demonstrated ability to challenge assumptions constructively, influence without formal authority, and guide diverse stakeholders toward decisions.
Demonstrated experience working across multiple business areas, managing complex priorities, dependencies, and cross-functional decision-making.
Business Analysis certification (e.g., CBAP, CCBA, PMI-PBA) and knowledge of business process modelling techniques are considered assets.
Experience with Ellucian Banner or another higher education Student Information System, and/or knowledge of student administration processes, is a strong asset.
Knowledge of French and English. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing.
AI fluency, including the ability to effectively and responsibly use generative AI and AI-enabled productivity tools to enhance business analysis, process discovery, requirements development, documentation, testing, research and problem-solving. Ability to critically evaluate AI-generated outputs and apply appropriate professional judgement, data privacy, security and institutional governance practices

As one of Montreal's Top Employers, here is what we offer:

Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

Bachelor's Degree 5 Years Related Experience /

Annual Salary:

(MPEX Grade 07) $92,150.00 - $115,190.00 - $138,230.00

Job Profile:

MPEX-IST3E - IT Business Application - Senior Professional/Manager

Hours per Week:

33.75 (Full time)

Supervisor:

Senior Director, Digital Transformation

Position End Date (If applicable):

2028-01-30

Deadline to Apply:

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

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More about this job

Responsibilities

The Senior Functional Business Analyst will lead the functional design, configuration, and validation of the Student Information Systems project within the ERP Modernization Program. They will act as a bridge between business stakeholders and technical teams to standardize processes and ensure system solutions align with institutional objectives.

Requirements

Candidates must possess a bachelor's degree in a relevant field and at least seven years of business analysis experience, preferably with enterprise systems. Demonstrated hands-on experience with ERP/SIS functional configuration and the ability to manage complex project lifecycles are essential.

Skills

Business analysis
ERP modernization
Student information systems
Ellucian banner
Process redesign
Fit-gap analysis
System configuration
Stakeholder management
Requirements gathering
Functional design
Project lifecycle management
Data migration
User acceptance testing
Facilitation
Problem solving
AI fluency

Benefits

Health insurance
Dental insurance
Life insurance
Group RRSP
Tax free savings account
Competitive vacation policy
Personal days
Floating holidays
Summer fridays
Paid time off over december holiday period
Tuition waiver

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
ERP
SIS
Ellucian Banner
Higher Education
Process Modeling
CBAP
CCBA
PMI-PBA
System Integration
Data Quality
Change Management
Functional Ownership
Workflows
Business Rules
Prototyping
Troubleshooting
Generative AI
Digital Transformation
Requirement Traceability
Fit-gap Analysis
Stakeholder Engagement
Application Administration
Enterprise Systems
Business Process Redesign

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