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Added 8 mins ago
S
Consultant(e) aux ventes / Sales consultant (Saguenay - Lac St-Jean)
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
Se fier aux outils PMT et Deal Manager pour soutenir la croissance du territoire et de la part de marché.
Added 8 mins ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 22 mins ago
TT
Senior Project Controller
Tetra Tech
Mississauga, ON
- Full-time
Prepare resource projections, revenue forecasts, audit support reports, cash flow summaries, and utilization reports for Division Management, as directed by the Manager of Project Controls.
Added 37 mins ago
GP
Senior Engineering Program Manager
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
The Senior Engineering Program Manager leads cross-functional delivery of product development initiatives, including new product introductions, cost reduction, technology integration, and…
Added 37 mins ago
E
Resident Care Manager (RCM) - Full Time (FT) - Poseidon Care Centre
Extendicare
Winnipeg, MB · LTC - Poseidon Care Centre
- Full-time
Under the direction of the Director of Care or the Director of Health and Wellness, the Resident Care Manager is responsible for the planning, direction and evaluation of quality resident…
Added 1 hour ago
GO
Trades Instructor
Government of Manitoba
The Pas, MB
- Part-time
Under the general supervision of the Food Services Manager, the incumbent of this position is responsible for the preparation of meals, the supervision of inmates engaged in the preparation…
Added 1 hour ago
B
Senior Manager, Credit Risk Strategy Oversight
BMO
Toronto, ON · BMOPLACE
- Full-time
Join a purpose‑driven team at the core of BMO’s risk management ecosystem. As the Senior Manager, Credit Risk Strategy Oversight, you will provide independent, forward‑looking challenge on…
Added 1 hour ago
B
Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Added 1 hour ago
B
Senior Relationship Manager, Commercial Banking (Financial Services Group)
BMO
Toronto, ON · FCP
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 1 hour ago
B
Workplace Solutions Manager
BGIS
Toronto, ON
- Full-time
The Workplace Solutions Manager will be the prime contact to customer Business Units on behalf of the client Corporate Real Estate team. while also acting as a key interface between client…
Added 1 hour ago
FS
Director of Operations
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Administration-Ontario-FSE
- Full-time
Serves as a resource and servant leader. Creates an environment that stimulates achievement, creates opportunities, and sets an expectation for teamwork and success.
Added 1 hour ago
G
Commercial Oncology Pipeline Director
GSK
Mississauga, ON
- Full-time
…oncology portfolio, including prioritization across assets, resource and investment allocation and timing, and business case / P&L development. The role requires deep expertise in Canadian…
Added 1 hour ago
O
Marketing Operations Manager
Optro
Remote, Canada
- $102,000 to $140,000 CAD / year
- Full-time
- Remote
Added 1 hour ago
B
Senior Naval Architect - Team Lead
BMT
Dartmouth, NS
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 2 hours ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
…development, sales, productivity, merchandising, operations, and human resource functions of your store. Our Store directors ensure adherence to the Sephora concepts and culture, ensuring…
Added 2 hours ago
D
Delivery coordinator, Project management
Desjardins
Montreal, QC
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 2 hours ago
C
Project/Program Portfolio Manager (Real Estate Projects) (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Reporting to the Value Management Delivery Office (VMDO), the Project/Program Portfolio Manager (Real Estate Projects) plays a pivotal matrix leadership role. Operating without direct…
Added 2 hours ago
R
Senior Manager, US IA Operations (Mat Leave - Backfill Contract - 14months)
RBC
Toronto, ON
- Full-time
The Senior Manager, US Audit Operations, reports to the Managing Director, US COO Internal Audit within the US Internal Audit Operations and Analytics team. This position will play a key…
Added 2 hours ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
Red Deer, AB
- Temporary
…Clinical Information System (CIS). Reporting to the Program Manager, the Operational Clinical Informatics Lead (OCIL), Continuing Care serves as a key resource for Continuing Care partners,…
Added 2 hours ago
AH
Manager
Alberta Health Services
Rocky Mountain House, AB
- Full-time
Alberta Health Services (AHS) has an exciting opportunity for a Manager - Acute Care/Emergency at the Rocky Mountain House Health Centre to assist in the management of its Acute Care and…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Tofield, AB
- Part-time
…within their homes and communities. Reporting to the Home Care Manager, the RN practices in alignment with Assisted Living Alberta's strategic direction and the Continuing Care Case…
Added 2 hours ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
…product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a…
Added 2 hours ago
EC
Senior Electrical Engineer
EnGlobe Corp.
Dartmouth, NS
- Full-time
Oversee project scope, schedules, budgets, and resource planning activities;
Added 2 hours ago
AM
Program Manager
Advanced Micro Devices, Inc
Ottawa, ON
- Full-time
We are looking for an adaptive, self-motivated Program Manager to join our growing team. As a key contributor, you will be part of a leading team to drive and improve AMD's abilities to…
Added 2 hours ago
Patient Care Coordinator - Registered Nurse - Rehab Units - Queens Park Care Centre
Fraser Health
New Westminster, BC
…illness prevention and health maintenance, acting as a mentor and resource to staff, role modeling best clinical practices, assessing clinical skills and by coaching staff and/or liaising…

McGill University

Service Representative

Sherbrooke, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 26, 2026
Experience: DEP - Office Systems 3 Years Related Experience / DEP - Secretarial Studies
Posting language: English
Posted: Oct 9, 2026

Original job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Position Summary:

Under the direction of the immediate supervisor, performs duties related to admissions and registration, and student accounts. Provides information and explanations concerning programs, policies and procedures. Processes admission applications, registrations, transcript requests and activities related to student account fee payments. Maintains files and records and resolves related problems.

Major Duties and Responsibilities:

Provides general and detailed information concerning University programs and policies. Informs others concerning admission, registration and student accounts procedures. Ensures distribution of information packages, letters, forms and applications.
Processes documents related to admissions, registration and placement tests. Assesses eligibility according to established guidelines. Prepares acknowledgement and decision letters.
Maintains, updates records and files. Sorts, codes, enters and verifies information. Ensures the accuracy and completeness of information. Investigates and follows up on discrepancies. Consults appropriate documentation or resource persons in order to obtain and provide information. Resolves problems. Refers complex problems to resource persons.
Explains and demonstrates the use of computerized information systems such as an automated registration system and student accounts system. Provides assistance in completing various forms.
Initiates others in unit activities. Follows up as appropriate.
Receives and follows up on matters related to student account fee payments. - Processes requests for transcripts and letter of attestation. Produces ID cards and Health Cards.

The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.

Other Qualifying Skills and/or Abilities:

Demonstrated client-focus and service-oriented. Demonstrated ability to work in a PC environment using word-processing, spreadsheets, databases, e-mail and the internet. Knowledge of Minerva. Demonstrated organizational skills and ability to multi-task, prioritize, meet deadlines and solve problems in area of responsibility. Attention to detail. Demonstrated ability to clearly transmit and receive information. English and French, spoken, written and read. Knowledge of French and English. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level #4 on a scale of 0-4.

Minimum Education and Experience:

DEP - Office Systems 3 Years Related Experience / DEP - Secretarial Studies

Hourly Salary:

(MUNACA Level F) $29.42 - $36.46

Hours per Week:

33.75 (Full time)

Supervisor:

Student Success Centre Manager

Position End Date (If applicable):

Deadline to Apply:

2026-10-25

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

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More about this job

Responsibilities

The Service Representative performs duties related to admissions, registration, and student accounts while providing information on university programs and policies. They process applications, maintain records, resolve student account issues, and assist with administrative tasks like transcript requests and ID card production.

Requirements

The position requires a DEP in Office Systems or Secretarial Studies and at least three years of related experience. Candidates must be proficient in English and French, possess strong organizational skills, and be comfortable working in a PC environment.

Skills

Client-focus
Service-oriented
Word-processing
Spreadsheets
Databases
Minerva
Organizational skills
Multi-tasking
Problem solving
Attention to detail
Communication
Data entry
Record keeping
Administrative support

Visa sponsorship

Not detected in the job text

Keywords

Admissions
Registration
Student accounts
Administrative support
Data entry
Record management
Minerva
Office systems
Secretarial studies
Client service
University administration
Transcript processing
Documentation
Problem resolution
Bilingual
PC environment
Spreadsheets
Word-processing
Database management

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