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Added 1 month ago
FH
Registered Nurse, Perinatal - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- $41.42 to $59.52 CAD / hour
…team in the provision of person-centered care, the Registered Nurse, Perinatal provides direct patient care to childbearing patients and their families during the intra, postpartum and high…
Added 1 month ago
Nurse - Pediatrics
VCH
Kelowna, BC
…deliveries a year. The department operates 24/7 with three RNs in labour and delivery and four RNs in Antepartum/Postpartum/Gyne Surgery at any given…
Added 1 month ago
Nurse - Pediatrics
VCH
Kelowna, BC
…deliveries a year. The department operates 24/7 with three RNs in labour and delivery and four RNs in Antepartum/Postpartum/Gyne Surgery at any given…
Added 1 month ago
Registered Nurse (RN) | Perinatal
Interior Health Authority
Salmon Arm, BC
We have 12 hour shifts and have 2 nurses on both days and nights
Added 1 month ago
Registered Nurse (RN) | Perinatal
Interior Health Authority
Williams Lake, BC
…and women’s health space at Cariboo Memorial Hospital. The unit will now include private labour, delivery, and postpartum rooms designed to keep families together throughout their care…
Added 1 month ago
Registered Nurse (RN) | Perinatal
Interior Health Authority
Penticton, BC
We are a Regional Hospital that delivers 500-600 babies per year. Our unit is comprised of 4 delivery rooms, 7 postpartum beds and 5 female med-surg beds. We are a unit of RN’s and LPN’s…
Added 1 month ago
Registered Nurse (RN) | Perinatal
Interior Health Authority
Penticton, BC
We are a Regional Hospital that delivers 500-600 babies per year. Our unit is comprised of 4 delivery rooms, 7 postpartum beds and 5 female med-surg beds. We are a unit of RN’s and LPN’s…
Added 1 month ago
Registered Nurse (RN) | Perinatal
Interior Health Authority
Williams Lake, BC
…and women’s health space at Cariboo Memorial Hospital. The unit will now include private labour, delivery, and postpartum rooms designed to keep families together throughout their care…
Added 1 month ago
Registered Nurse (RN) | Perinatal
Interior Health Authority
Williams Lake, BC
…and women’s health space at Cariboo Memorial Hospital. The unit will now include private labour, delivery, and postpartum rooms designed to keep families together throughout their care…
Added 1 month ago
Licensed Practical Nurse (LPN) | Acute
Interior Health Authority
Invermere, BC
Current CPR certification required *Please upload a copy of your valid CPR certificate with your application*
Added 1 month ago
Registered Nurse (RN) | Perinatal
Interior Health Authority
Trail, BC
This position would be suitable for a perinatal nurse with high and low risk delivery experience. Someone who is comfortable with their decision making abilities and is a team player. This…
Added 1 month ago
Registered Nurse (RN) | Perinatal
Interior Health Authority
Penticton, BC
We are a Regional Hospital that delivers 500-600 babies per year. Our unit is comprised of 4 delivery rooms, 7 postpartum beds and 5 female med-surg beds. We are a unit of RN’s and LPN’s…
Added 1 month ago
Registered Nurse
International SOS
Calgary, AB · Edmonton, AB · Calgary Trail South, AB
Minimum Requirements (must haves):
Added 1 month ago
Registered Nurse
International SOS
Winnipeg, MB
2 years of full-time nursing in the last five years in the emergency room, intensive care unit, or as a community health nurse in a remote/rural area.
Added 1 hour ago
S
Registered Nurse, Labour & Delivery (Birthing) - BC Women's Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Registered Nurse - Labour & Delivery (Birthing) Unit
Added 5 hours ago
BW
Specialty Training Program, Registered Nurse, Labour & Delivery (Birthing) Unit - BC Women's Hospital and Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Specialty Training Program, Registered Nurse, Labour & Delivery (Birthing) Unit BC Women's Hospital + Health Centre
Added 6 hours ago
PH
Specialty Training Program, Registered Nurse, Labour & Delivery (Birthing) Unit - BC Women's Hospital and Health Centre
Provincial Health Services Authority
Vancouver, BC
- Full-time
Specialty Training Program, Registered Nurse, Labour & Delivery (Birthing) Unit BC Women's Hospital + Health Centre
Added 7 hours ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 9 hours ago
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 13 hours ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 20 hours ago
AH
Registered Nurse
Alberta Health Services
Olds, AB
- Part-time
Classification: Registered Nurse Union: United Nurses of Alberta Unit and Program: Acute Care/ER/OBS Primary Location: Olds Hospital and Care Centre Location Details: As Per Location…
Added 1 day ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 day ago
SA
Registered Nurse – Women and Children’s Health – Maternity – Part Time
Sault Area Hospital
Sault Ste. Marie, ON
- Part-time
Recent within the last 2 years Labour and Delivery experience
Added 1 day ago
OV
Group Pregnancy Program Midwife - Alongside Midwifery Unit (AMU) - Part Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
The Group Pregnancy Program is a new, innovative model of care. Clients will be seen on the Alongside Midwifery Unit for their prenatal care in a group care model. After delivery, the…
Added 1 day ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR)
BC Women's Hospital and Health Centre
Vancouver, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…including potential transfer to a higher level of care such as labour and delivery, high acuity unit (HAU) or Neonatal Intensive Care unit (NICU) as per protocol. Obtain immediate…

McGill University

Service Representative

Brown Student Serv., Canada

Apply on mcgill.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 16, 2026
Experience: DEP - Office Systems 3 Years Related Experience / DEP - Secretarial Studies
Posting language: English
Posted: Nov 5, 2026

Original job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Student Wellness Hub

The Student Wellness Hub provides a range of health services to McGill students with a focus on awareness, prevention, and early intervention. The Student Wellness Hub has a variety of clinicians that provide one-on-one appointments, therapy groups and other services. Within the Student Wellness Hub, the Healthy Living Annex focuses on health promotion and offers peer support programs for both the Macdonald and downtown campuses.

Position with End Date: September 30, 2027.

Position Summary:
Under the direction of the immediate supervisor, performs duties related to admissions and registration, and student accounts. Provides information and explanations concerning programs, policies and procedures. Processes admission applications, registrations, transcript requests and activities related to student account fee payments. Maintains files and records and resolves related problems.

Major Duties and Responsibilities:

Provides excellent customer service to all students accessing the student the Wellness Hub.

Acts as the first point of contact for the Hub. Responds to general inquiries; provides information on activities, procedures and services offered, e.g., group counselling, workshops, types of appointments available (physician, nurse, therapist, dietitian, etc.). Responds to emergency walk-in situations as per Hub protocols.

Schedules appointments for professionals. Registers clients for scheduled

professional appointments. Verifies student status and eligibility to use the Hub when making appointments or checking in.

Responsible for the delivery of mail and faxes to appropriate individuals.

Processes requests for “Release of Information” including requesting existing (paper) charts from archives.

Processes debit and credit card payments for no show, late fees and appointment fees as required. Issues receipts. Closes batch of Moneris transactions at the end of the day.

When necessary, directs clients to alternate Montreal clinics and/or specialists.

Responsible for scanning existing paper files into the electronic record management system. Scans various other documents for inclusion in client files.

Provides secretarial support to the unit.

Transmits referrals or other required documents using appropriate methods (faxing, scanning, mailing).

Maintains and enters up to date student information using the electronic medical system. Ensures the accuracy and completeness of information. Investigates and follows up on discrepancies. Consults appropriate documentation or resource persons to obtain and provide information. Resolves problems. Refers complex problems to resource persons.

Explains and demonstrates the use of computerized information systems such as an automated registration system and student accounts system. Provides assistance in completing various forms.

Uses standard office equipment such as computer and photocopier.

Changes signs on door and replenishes ticket dispenser if needed.

Performs other related duties as required.

The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched to this generic job description.

Other Qualifying Skills and/or Abilities:

Must be customer focused and service oriented, which includes but is not limited to being approachable, responsive, attentive and helpful.

Assists all clients with a positive attitude, tact and diplomacy while maintaining a professional manner and competence at all times.

Demonstrated ability to clearly receive, retain and transmit information with a proven ability to communicate clearly and effectively at all levels.

Proven ability to work autonomously and as a member of a team. Demonstrated ability to take initiative, problem-solve and organize work within area of responsibility.

Proven ability to be proactive and devote full attention to clientele. Demonstrated ability to answer calls with professionalism and tact while dealing patiently and calmly with clients who are anxious.

Strong organizational skills with ability to multi-task, prioritize and work under pressure to meet multiple deadlines.

Proven discretion in dealing with confidential information.

Ensure that clients from diverse cultures, ethnic origins, sexual and gender identifications, religious or faith backgrounds and all types of abilities receive equitable treatment and access to Services.

Demonstrated ease with technological applications with a proven ability to work in a PC environment using MS Word, Excel and Outlook.

Demonstrated ability to work with clinical and administrative information systems such as Titanium, Medesync, etc is a very strong asset.

English, spoken and written. French, spoken and read. Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 (fluent) on a scale of 0-4.

As one of Montreal's Top Employers, here is what we offer:

Competitive benefits package (Health, Dental, Life Insurance)
Defined contribution pension plan (with employer contribution up to 10%)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

DEP - Office Systems 3 Years Related Experience / DEP - Secretarial Studies

Hourly Salary:

(MUNACA Level F) $29.42 - $36.46

McGill University is committed to equity and diversity within its community and values academic rigour and excellence. We welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to engage productively with diverse communities.

At McGill, research that reflects diverse intellectual traditions, methodologies, and modes of dissemination and translation is valued and encouraged. Candidates are invited to demonstrate their research impact both within and across academic disciplines and in other sectors, such as government, communities, or industry.

McGill further recognizes and fairly considers the impact of leaves (e.g., family care or health-related) that may contribute to career interruptions or slowdowns. Candidates are encouraged to signal any leave that affected productivity, or that may have had an effect on their career path. This information will be considered to ensure the equitable assessment of the candidate’s record.

McGill implements an employment equity program and encourages members of designated equity groups to self-identify. It further seeks to ensure the equitable treatment and full inclusion of persons with disabilities by striving for the implementation of universal design principles transversally, across all facets of the University community, and through accommodation policies and procedures. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.

Apply on mcgill.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Service Representative acts as the first point of contact for the Student Wellness Hub, managing admissions, registrations, and student account inquiries. They provide administrative support, schedule professional appointments, and maintain accurate electronic records while ensuring excellent customer service.

Requirements

Candidates must possess a DEP in Office Systems or Secretarial Studies and have at least three years of related experience. Proficiency in both English and French is required, along with strong organizational skills and experience with office software.

Skills

Customer service
Administrative support
Data entry
Appointment scheduling
Problem solving
Communication
Organizational skills
Multi-tasking
Microsoft word
Microsoft excel
Microsoft outlook
Electronic medical records
Record management
Conflict resolution
Professionalism
Bilingualism

Benefits

Health insurance
Dental insurance
Life insurance
Tax free savings account
Vacation policy
Personal days
Floating holidays
Summer fridays
Paid time off over december holiday period
Tuition waiver
Remote work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Student Wellness
Registration
Data Entry
Appointment Scheduling
Electronic Medical Records
Titanium
Medesync
Microsoft Office
Record Management
Bilingual
Higher Education
Office Equipment
Problem Solving
Confidentiality
Client Relations
Referrals
Financial Transactions
Documentation

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Work requirements

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