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Added 10 mins ago
SI
Project Manager – Wood Frame Construction
Synectics Inc.
Victoria, BC
- $120,000 to $140,000 CAD / year
- Full-time
Collaborate closely with design, production, and site operations teams to ensure effective project execution.
Added 10 mins ago
A
Product Development Lead
ARC'TERYX
North Vancouver, BC
- Full-time
…that each product you and your team work on meets Arc’teryx design intent and supply chain requirements. You demonstrate integrity in your work, lead by example, and provide overall support…
Added 10 mins ago
EC
Intermediate Management Consultant
Elevate Consulting Inc.
Edmonton, AB · Victoria, BC
- $85,000 to $105,000 CAD / year
…for public- and private-sector clients. Your work may include organizational planning, change management, stakeholder engagement, facilitation and business…
Added 10 mins ago
VA
Agronomy Co-op
Väderstad AB
Regina, SK
- Full-time
…that help connect crop and soil performance with equipment design and…
Added 10 mins ago
VA
Engineer Co-op
Väderstad AB
Langbank, SK
- Full-time
The Design Co-op Student is responsible to assist with all facets of R&D projects, including research, CAD design, prototype development and testing. The Design Co-op Student will assist…
Added 25 mins ago
GC
Senior Project Manager / Project Manager
GEI Consultants, Inc.
London, ON
- $95,000 to $130,000 CAD / year
- Full-time
…engineering, and land development projects from proposal through design and…
Added 25 mins ago
RB
Senior Contract Administrator – Linear Water/Wastewater
R.J. Burnside & Associates Limited
Stoney Creek, NB
- Full-time
Providing constructability feedback during design phases and reviewing design drawings.
Added 25 mins ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
Are you passionate about design, building relationships, and creating exceptional client experiences? Do you enjoy problem-solving, staying organized, and finding solutions?
Added 25 mins ago
IS
Business Intelligence Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…is not only accessible but also meaningful and aligned with organizational…
Added 25 mins ago
CO
Engineer, Water Planning
City of Barrie
Barrie, ON
- Full-time
Working knowledge of water main design and construction
Added 25 mins ago
SC
Administrative Assistant (2 Positions)
Sheridan College
Oakville, ON
- Full-time
…support, preferably in a post-secondary or similarly complex organizational environment (equivalent combinations of education and experience will be…
Added 25 mins ago
S
Polisher - Evening Shift
Safran
Mirabel, QC
- Full-time
…aircraft. We control the entire lifecycle of our products, from design and manufacturing to…
Added 25 mins ago
S
Machinist - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
…aircraft. We master the entire lifecycle of our products, from design and manufacturing to…
Added 25 mins ago
AE
Product Development Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
…that each product you and your team work on meets Arc’teryx design intent and supply chain requirements. You demonstrate integrity in your work, lead by example, and provide overall support…
Added 25 mins ago
RB
Project Consultant, Building Enclosure
RDH Building Science
Burnaby, BC
- Full-time
The Project Consultant, Building Enclosure role requires technical knowledge in building science, building envelope design, and building enclosure construction principles. This role focuses…
Added 25 mins ago
PI
Director, Hardware Systems
Photonic Inc.
Coquitlam, BC
- $193,300 to $265,800 CAD / year
- Full-time
This role combines technical leadership, organizational development, and execution. You will build and scale a multidisciplinary team spanning mechanical and cryogenic engineering,…
Added 25 mins ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
…an unrelenting focus on safety and quality. Bantrel performs design and procurement services from our primary Calgary, Edmonton, Saskatoon, and Toronto office locations and delivers…
Added 25 mins ago
M
Bilingual Manager, AdminAdvantage Client Services
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Contribute to organizational priorities, transformation initiatives, and strategic programs by influencing direction and ensuring alignment to business objectives
Added 25 mins ago
M
RQ11676 - Software Developer - ETL - Intermediate
Maarut
Toronto, ON
- Contract
design, and analytical data modelling concepts.
Added 40 mins ago
S
HRBP / HR Manager - People and Performance
SYSTRA
Toronto, ON
- Full-time
The People & Performance Manager serves as the strategic HR Business Partner to the Project Director of Design Integration within the Project LRT Alliance, supporting a complex three-way…
Added 40 mins ago
RB
Senior Manager – Disclosure Transformation & Controls
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Manager of Document and Disclosures Strategy & Control Development leads the design, implementation, and governance of PBI's document management and disclosure control framework.…
Added 40 mins ago
A
Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
Added 40 mins ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
…an unrelenting focus on safety and quality. Bantrel performs design and procurement services from our primary Calgary, Edmonton, Saskatoon, and Toronto office locations and delivers…
Added 40 mins ago
TC
Senior Distribution Services Operations Trainer
TJX Companies
ON · Mississauga, Ontario
- $76,620 to $107,268 CAD / year
- Full-time
Support the design, development, and continuous improvement of learning programs, including onboarding, instructor-led training, conferences, and operational learning initiatives.
Added 54 mins ago
ML
Project Manager (ICI Construction)
MP Lundy Construction Inc.
Ottawa, ON
- Full-time
…of five or more people and has excellent communication and organizational skills. They are capable of administering contract controls and costs, developing and maintaining construction…

McGill University

Service Representative

Brown Student Serv., Canada

Apply About employer

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Job details

Apply by: Nov 16, 2026
Experience: DEP - Office Systems 3 Years Related Experience / DEP - Secretarial Studies
Posting language: English
Posted: Nov 5, 2026

Original job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Student Wellness Hub

The Student Wellness Hub provides a range of health services to McGill students with a focus on awareness, prevention, and early intervention. The Student Wellness Hub has a variety of clinicians that provide one-on-one appointments, therapy groups and other services. Within the Student Wellness Hub, the Healthy Living Annex focuses on health promotion and offers peer support programs for both the Macdonald and downtown campuses.

Position with End Date: September 30, 2027.

Position Summary:
Under the direction of the immediate supervisor, performs duties related to admissions and registration, and student accounts. Provides information and explanations concerning programs, policies and procedures. Processes admission applications, registrations, transcript requests and activities related to student account fee payments. Maintains files and records and resolves related problems.

Major Duties and Responsibilities:

Provides excellent customer service to all students accessing the student the Wellness Hub.

Acts as the first point of contact for the Hub. Responds to general inquiries; provides information on activities, procedures and services offered, e.g., group counselling, workshops, types of appointments available (physician, nurse, therapist, dietitian, etc.). Responds to emergency walk-in situations as per Hub protocols.

Schedules appointments for professionals. Registers clients for scheduled

professional appointments. Verifies student status and eligibility to use the Hub when making appointments or checking in.

Responsible for the delivery of mail and faxes to appropriate individuals.

Processes requests for “Release of Information” including requesting existing (paper) charts from archives.

Processes debit and credit card payments for no show, late fees and appointment fees as required. Issues receipts. Closes batch of Moneris transactions at the end of the day.

When necessary, directs clients to alternate Montreal clinics and/or specialists.

Responsible for scanning existing paper files into the electronic record management system. Scans various other documents for inclusion in client files.

Provides secretarial support to the unit.

Transmits referrals or other required documents using appropriate methods (faxing, scanning, mailing).

Maintains and enters up to date student information using the electronic medical system. Ensures the accuracy and completeness of information. Investigates and follows up on discrepancies. Consults appropriate documentation or resource persons to obtain and provide information. Resolves problems. Refers complex problems to resource persons.

Explains and demonstrates the use of computerized information systems such as an automated registration system and student accounts system. Provides assistance in completing various forms.

Uses standard office equipment such as computer and photocopier.

Changes signs on door and replenishes ticket dispenser if needed.

Performs other related duties as required.

The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched to this generic job description.

Other Qualifying Skills and/or Abilities:

Must be customer focused and service oriented, which includes but is not limited to being approachable, responsive, attentive and helpful.

Assists all clients with a positive attitude, tact and diplomacy while maintaining a professional manner and competence at all times.

Demonstrated ability to clearly receive, retain and transmit information with a proven ability to communicate clearly and effectively at all levels.

Proven ability to work autonomously and as a member of a team. Demonstrated ability to take initiative, problem-solve and organize work within area of responsibility.

Proven ability to be proactive and devote full attention to clientele. Demonstrated ability to answer calls with professionalism and tact while dealing patiently and calmly with clients who are anxious.

Strong organizational skills with ability to multi-task, prioritize and work under pressure to meet multiple deadlines.

Proven discretion in dealing with confidential information.

Ensure that clients from diverse cultures, ethnic origins, sexual and gender identifications, religious or faith backgrounds and all types of abilities receive equitable treatment and access to Services.

Demonstrated ease with technological applications with a proven ability to work in a PC environment using MS Word, Excel and Outlook.

Demonstrated ability to work with clinical and administrative information systems such as Titanium, Medesync, etc is a very strong asset.

English, spoken and written. French, spoken and read. Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 (fluent) on a scale of 0-4.

As one of Montreal's Top Employers, here is what we offer:

Competitive benefits package (Health, Dental, Life Insurance)
Defined contribution pension plan (with employer contribution up to 10%)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

DEP - Office Systems 3 Years Related Experience / DEP - Secretarial Studies

Hourly Salary:

(MUNACA Level F) $29.42 - $36.46

McGill University is committed to equity and diversity within its community and values academic rigour and excellence. We welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to engage productively with diverse communities.

At McGill, research that reflects diverse intellectual traditions, methodologies, and modes of dissemination and translation is valued and encouraged. Candidates are invited to demonstrate their research impact both within and across academic disciplines and in other sectors, such as government, communities, or industry.

McGill further recognizes and fairly considers the impact of leaves (e.g., family care or health-related) that may contribute to career interruptions or slowdowns. Candidates are encouraged to signal any leave that affected productivity, or that may have had an effect on their career path. This information will be considered to ensure the equitable assessment of the candidate’s record.

McGill implements an employment equity program and encourages members of designated equity groups to self-identify. It further seeks to ensure the equitable treatment and full inclusion of persons with disabilities by striving for the implementation of universal design principles transversally, across all facets of the University community, and through accommodation policies and procedures. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.

Apply About employer

More about this job

Responsibilities

The Service Representative acts as the first point of contact for the Student Wellness Hub, managing admissions, registrations, and student account inquiries. They provide administrative support, schedule professional appointments, and maintain accurate electronic records while ensuring excellent customer service.

Requirements

Candidates must possess a DEP in Office Systems or Secretarial Studies and have at least three years of related experience. Proficiency in both English and French is required, along with strong organizational skills and experience with office software.

Skills

Customer service
Administrative support
Data entry
Appointment scheduling
Problem solving
Communication
Organizational skills
Multi-tasking
Microsoft word
Microsoft excel
Microsoft outlook
Electronic medical records
Record management
Conflict resolution
Professionalism
Bilingualism

Benefits

Health insurance
Dental insurance
Life insurance
Tax free savings account
Vacation policy
Personal days
Floating holidays
Summer fridays
Paid time off over december holiday period
Tuition waiver
Remote work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Student Wellness
Registration
Data Entry
Appointment Scheduling
Electronic Medical Records
Titanium
Medesync
Microsoft Office
Record Management
Bilingual
Higher Education
Office Equipment
Problem Solving
Confidentiality
Client Relations
Referrals
Financial Transactions
Documentation

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