Jobs in Canada

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Added 11 mins ago
DC
Office Administrator
Dillon Consulting Limited
Vancouver, BC
- Full-time
This is a full-time, in-office position and requires working from our North Vancouver office five days per week
Added 11 mins ago
WT
Team Lead, Fraud Investigations (Cash & Banking)
Wealthsimple Technologies
Remote, Canada
- $68,000 to $85,000 CAD / year
- Contract
- Remote
…crime expert that is focused on the client, and owns overall development and improvement of the Fraud Investigations team. The Team Lead also coordinates and assists with quality control,…
Added 11 mins ago
RB
Portfolio Manager, External Managers – Alternatives
Royal Bank of Canada
Toronto, ON
- Full-time
Support development and maintenance of diversified portfolio of alternative investments (Private Debt, Infrastructure, Private Equity, Real Estate, Structured Products, etc.)
Added 11 mins ago
RB
Senior Site Reliability Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
…role offers the chance to drive innovation, align with our business partners and industry changes, and build excellence in skills and capabilities. In this role you will develop next…
Added 11 mins ago
M
Senior Leader, Employee & Individual Benefits
Marsh
Ottawa, ON · Mississauga, ON
- Other
This senior leadership role is responsible for the overall direction and performance of the Employee & Individual Benefits business in Canada.
Added 11 mins ago
PT Retail Operations Associate, Sandro, Pacific Centre
SMCP NORTH AMERICA (US, CANADA)
Vancouver, BC
Flexibility with scheduling to meet business needs.
Added 11 mins ago
PC
Technical Salesforce Senior Associate
Pwc Canada
Toronto, ON · Calgary, AB · Ottawa, ON · Vancouver, BC
- Full-time
…delivery and operational workflows. This role works closely with business analysts and client stakeholders to translate requirements into high-quality technical solutions that are secure,…
Added 11 mins ago
PC
Salesforce Technical Manager
Pwc Canada
Toronto, ON · Vancouver, BC
- Full-time
Translate client business requirements into technical specifications and development user stories
Added 26 mins ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Canada
- Full-time
Mentor project team members and contribute to improved delivery practices, tools, and team development.
Added 26 mins ago
T
Senior Manager, Software Development (Mobile Application)
Tangerine
Toronto, ON
- Full-time
…end-to-end technology design and implementation. Interacting with business and technology leaders across the Bank, the successful candidate will establish a dynamic strategy focused on…
Added 26 mins ago
B
Director, Internal Audit
Brookfield
Toronto, ON
- Full-time
…Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse…
Added 26 mins ago
PC
Salesforce Business Analyst, Associate
PwC Canada
Toronto, ON
- Full-time
…best Salesforce functional consultants at PwC. As a Salesforce Business Analyst, you will be the bridge between business stakeholders and technical teams, helping clients turn their goals…
Added 26 mins ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…best Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients…
Added 26 mins ago
PC
Salesforce Business Analyst, Associate
PwC Canada
Vancouver, BC
- Full-time
…best Salesforce functional consultants at PwC. As a Salesforce Business Analyst, you will be the bridge between business stakeholders and technical teams, helping clients turn their goals…
Added 26 mins ago
L
Sales Manager
Landed
Remote, Canada
- $80,000 to $95,000 CAD / year
- Full-time
- Remote
Lead, coach, and scale LANDED's sales development team while driving growth through hands-on prospecting and individual sales contributions.
Added 26 mins ago
FR
Weekend Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
…training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich…
Added 26 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
Must possess a valid Ontario Security License
Added 26 mins ago
PC
Salesforce Business Analyst, Associate
PwC Canada
Ottawa, ON
- Full-time
…best Salesforce functional consultants at PwC. As a Salesforce Business Analyst, you will be the bridge between business stakeholders and technical teams, helping clients turn their goals…
Added 26 mins ago
PC
Salesforce Business Analyst, Associate
PwC Canada
Calgary, AB
- Full-time
…best Salesforce functional consultants at PwC. As a Salesforce Business Analyst, you will be the bridge between business stakeholders and technical teams, helping clients turn their goals…
Added 26 mins ago
PC
Technical Salesforce Associate
PwC Canada
Calgary, AB
- Full-time
…delivery and operational workflows. This role works closely with business analysts and client stakeholders to translate requirements into high-quality technical solutions that are secure,…
Added 26 mins ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Calgary, AB
- Full-time
…best Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients…
Added 26 mins ago
RS
Sr. High Math/Science Teacher
Rundle Schools
Calgary, AB
- Full-time
…academic achievement, Rundle's programs emphasize character development, leadership training, and good…
Added 26 mins ago
AF
Managing Director, Investment Fund Finance
ATB Financial
Calgary, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 26 mins ago
CM
Senior Manager – US Tax
Crowe MacKay LLP
Langley (District), BC · Langley, BC
- $110,000 to $130,000 CAD / year
- Full-time
Providing guidance and training for staff members to enhance their career development within the firm.
Added 26 mins ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
…best Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients…

MCI Careers

Employment Services Client Success Manager

Canada

Full-time

Apply on careers-mci2.icims.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2027
Experience: 5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
Posting language: English
Posted: Nov 9, 2026

Original job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.

Are you a self-driven, highly organized professional with a passion for client success and business development in the staffing industry? We’re seeking an experienced Client Success Manager to join our team and lead strategic initiatives that strengthen client relationships, drive revenue, and support long-term growth.

This role is ideal for someone with a background in staffing services and a proven ability to manage client accounts, generate leads, and deliver exceptional service.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

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POSITION RESPONSIBILITIES

Key Responsibilities:

Client Relationship Management: Maintain and grow relationships with existing accounts, ensuring long-term success and satisfaction.
New Client Onboarding: Lead the implementation of new accounts, ensuring smooth onboarding and activation.
Strategic Business Development: Identify and pursue new business opportunities through data mining, networking, and outreach.
Sales Support & Lead Transfer: Qualify leads and coordinate handoff to appropriate sales team members for conversion.
Consultative Outreach: Confidently communicate the organization’s capabilities and value proposition via phone and email.
Pipeline Management: Develop and nurture a pipeline of business development leads from initial contact to closed status.
Regional Oversight: Provide leadership and guidance on client engagement strategies within the region.
Team Leadership: Offer performance management and mentorship to direct reports.
Market Intelligence: Provide insights and recommendations on business opportunities, particularly in infrastructure-related services.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
Background working with staffing service agencies such as Randstad, AppleOne, Robert Half, Allegis, Kelly Services, Adecco, or Manpower.
Strong understanding of sales cycles, lead generation, and B2B marketing.
Demonstrated sound judgment and decision-making abilities.
Highly self-motivated, accountable, and results-oriented.
Excellent interpersonal, verbal, and written communication skills.
Proven ability to build trust and collaboration across business relationships.
Strong organizational skills and attention to detail.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Apply on careers-mci2.icims.com About employer

More about this job

Responsibilities

The Client Success Manager will lead strategic initiatives to strengthen client relationships, drive revenue, and manage the onboarding of new accounts. They are responsible for identifying business development opportunities, mentoring direct reports, and providing market intelligence to support regional growth.

Requirements

Candidates must have 10+ years of experience in account or sales management, specifically within the staffing industry. A strong understanding of B2B marketing, lead generation, and sales cycles is required, along with an Associate's degree.

Skills

Business Development
Staffing Services
Account Management
Lead Generation
B2B Marketing
Sales Cycles
Strategic Planning
Performance Management
Market Intelligence
Consultative Outreach
Pipeline Management
Communication Skills
Decision-making
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

Client Success Manager
Staffing Industry
Business Development
Account Management
BPO
Customer Experience
Lead Generation
B2B Marketing
Sales Executive
Pipeline Management
Market Intelligence
Performance Management
Strategic Initiatives
Client Onboarding
Consultative Sales
Infrastructure Services
Business Process Outsourcing
Staff Augmentation
Tech-enabled Services
Account Executive

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Work requirements

Jobs in Canada