Jobs in Canada

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Added 41 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Additional specifications: Must have access to a vehicle for travel required as part of the position
Added 41 mins ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 1 hour ago
YO
Inclusion Support
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Part-time
Position Status: Part-Time, Seasonal (Immediate Start – June 2027)
Added 1 hour ago
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Electrical Engineer
Actalent
North Vancouver, BC
- $50 to $58 CAD / hour
- Contract
Provide engineering and design support for electrical and electronic systems by preparing detailed design and calculation packages that ensure contract design requirements are fully met.
Added 1 hour ago
M
Senior Administrative Assistant, Insolvency
MNP
Kelowna, BC
- Full-time
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You…
Added 1 hour ago
K
Payroll Specialist
Kinectrics
Toronto, ON
- Full-time
…experts who will help you develop the skills essential to your professional growth in a dynamic, entrepreneurial, and rewarding work…
Added 1 hour ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re…
Added 2 hours ago
E
Senior Transportation Engineer
Englobe
Dartmouth, NS
- Full-time
…a welcoming, collaborative working environment conducive to professional fulfillment. What has particularly impressed me is the culture of knowledge sharing and mutual support between…
Added 2 hours ago
T
Contact Center Rep IV, TD Insurance General Insurance
TD
Saint John, NB
- Full-time
As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in…
Added 3 hours ago
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Business Sustainment Production Engineer
HSBC
Toronto, ON
- Full-time
…HSBC Global Services Limited. Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group. We have different…
Added 4 hours ago
BW
Consultation Liaison Nurse, Mental Health Programs - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
The Consultation Liaison Nurse (CNL) works collaboratively to support women and birthing people experiencing mental health challenges across acute inpatient and outpatient settings and…
Added 4 hours ago
SE
Tender Manager
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team*:
Added 4 hours ago
SE
Tender Manager
Schneider Electric
Calgary, AB
- $91,200 to $136,800 CAD / year
- Full-time
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team*:
Added 4 hours ago
AE
Category Manager, Indirect Procurement
Arc'teryx Equipment
North Vancouver, BC
- Full-time
You will be entering at a pivotal time as we build out the foundation and guide the business through procurement transformation. As part of the growing procurement organization, this role…
Added 4 hours ago
K
Payroll Specialist
Kinectrics
Toronto, ON
- Full-time
…experts who will help you develop the skills essential to your professional growth in a dynamic, entrepreneurial, and rewarding work…
Added 4 hours ago
CR
UCP - Part-time
COGIR Real Estate
Toronto, ON · Etobicoke, ON
- Part-time
Must possess strong written and oral communication skills · Must have demonstrated sound skills and knowledge of providing personal care duties
Added 4 hours ago
CH
Winter 2026/27 - Culinary Specialist - CMH Purcell
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Part-time
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized…
Added 4 hours ago
DS
Program Manager/Account Manager
Dorigo Systems Ltd.
Burnaby, BC
- $60,000 to $90,000 CAD / year
- Full-time
Drive account profitability and support sound commercial decisions while balancing customer requirements and Dorigo’s business objectives.
Added 4 hours ago
PH
Co-op Student, Research Epidemiological - BC Cancer Research Institute
Provincial Health Services Authority
Vancouver, BC
- Part-time
Support research studies to improve program availability for patients.
Added 4 hours ago
PH
Direct Care Nurse, Registered Nurse (RN) / Registered Psychiatric Nurse (RPN), Surrey Mental Health Unit (SMHU), Correctional Health Services - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
As a Direct Care Nurse, you will provide essential care and support to individuals with concurrent psychiatric, substance use, and physical health needs, either independently or as part of…
Added 4 hours ago
SE
Tender Manager
Schneider Electric
Dollard-Des Ormeaux, QC
- $91,200 to $136,800 CAD / year
- Full-time
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team*:
Added 4 hours ago
DH
Sous Chef
Delta Hotels and Resorts®
AB · Edmonton, AB
- Full-time
…produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are…
Added 4 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Mississauga, ON
- Full-time
We are hiring a full-time Asset Protection Representative at RCSS – 3045 Mavis Road, Mississauga, Ontario, L5C 1T7. This position requires open availability based on store hours, including…
Added 4 hours ago
A
Category Manager, Indirect Procurement
ARC'TERYX
North Vancouver, BC
- Full-time
You will be entering at a pivotal time as we build out the foundation and guide the business through procurement transformation. As part of the growing procurement organization, this role…
Added 4 hours ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
…Manager, GTS – ETS Allocations, Finance. This role will be part of a team that provides a range of strategic financial advice, analysis and support related to ETS allocations and the…

MCI Careers

Employment Services Client Success Manager

Canada

Full-time

Apply on careers-mci2.icims.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2027
Experience: 5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
Posting language: English
Posted: Nov 9, 2026

Original job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.

Are you a self-driven, highly organized professional with a passion for client success and business development in the staffing industry? We’re seeking an experienced Client Success Manager to join our team and lead strategic initiatives that strengthen client relationships, drive revenue, and support long-term growth.

This role is ideal for someone with a background in staffing services and a proven ability to manage client accounts, generate leads, and deliver exceptional service.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

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POSITION RESPONSIBILITIES

Key Responsibilities:

Client Relationship Management: Maintain and grow relationships with existing accounts, ensuring long-term success and satisfaction.
New Client Onboarding: Lead the implementation of new accounts, ensuring smooth onboarding and activation.
Strategic Business Development: Identify and pursue new business opportunities through data mining, networking, and outreach.
Sales Support & Lead Transfer: Qualify leads and coordinate handoff to appropriate sales team members for conversion.
Consultative Outreach: Confidently communicate the organization’s capabilities and value proposition via phone and email.
Pipeline Management: Develop and nurture a pipeline of business development leads from initial contact to closed status.
Regional Oversight: Provide leadership and guidance on client engagement strategies within the region.
Team Leadership: Offer performance management and mentorship to direct reports.
Market Intelligence: Provide insights and recommendations on business opportunities, particularly in infrastructure-related services.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
Background working with staffing service agencies such as Randstad, AppleOne, Robert Half, Allegis, Kelly Services, Adecco, or Manpower.
Strong understanding of sales cycles, lead generation, and B2B marketing.
Demonstrated sound judgment and decision-making abilities.
Highly self-motivated, accountable, and results-oriented.
Excellent interpersonal, verbal, and written communication skills.
Proven ability to build trust and collaboration across business relationships.
Strong organizational skills and attention to detail.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Apply on careers-mci2.icims.com About employer

More about this job

Responsibilities

The Client Success Manager will lead strategic initiatives to strengthen client relationships, drive revenue, and manage the onboarding of new accounts. They are responsible for identifying business development opportunities, mentoring direct reports, and providing market intelligence to support regional growth.

Requirements

Candidates must have 10+ years of experience in account or sales management, specifically within the staffing industry. A strong understanding of B2B marketing, lead generation, and sales cycles is required, along with an Associate's degree.

Skills

Business Development
Staffing Services
Account Management
Lead Generation
B2B Marketing
Sales Cycles
Strategic Planning
Performance Management
Market Intelligence
Consultative Outreach
Pipeline Management
Communication Skills
Decision-making
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

Client Success Manager
Staffing Industry
Business Development
Account Management
BPO
Customer Experience
Lead Generation
B2B Marketing
Sales Executive
Pipeline Management
Market Intelligence
Performance Management
Strategic Initiatives
Client Onboarding
Consultative Sales
Infrastructure Services
Business Process Outsourcing
Staff Augmentation
Tech-enabled Services
Account Executive

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Work requirements

Jobs in Canada