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Added 10 mins ago
MC
RPO Account Leader
MCI Careers
Canada
- Full-time
Lead Qualification: Qualify inbound and outbound leads from a targeted prospect list.
Added 25 mins ago
Social Service Worker
Southbridge Healthcare LP
Port Hope, ON
Develop and deliver social work services and programs to support the psychosocial needs of residents and their families/advocates.
Added 55 mins ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
The Director, Child Care Services is accountable for the overall leadership, vision, and management of the unit’s programs and contributes to the long-term planning required to achieve…
Added 1 hour ago
MD
Financial Management Analyst - Management Analyst 4
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Lead development and oversight of assigned section budgets so that funds are planned, monitored, and used appropriately in accordance with state and federal requirements. Bring financial…
Added 1 hour ago
F
Stations Project Manager (Mechanical & Electrical)
FlatironDragados
Whitby, ON
- Full-time
Are you ready to take the lead on technically complex projects that build stronger, more resilient communities ? As a Mechanical & Electrical Project Manager, you will be at the forefront…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
MS
Software Integration System Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…and next‑generation remote sensing & communications satellite…
Added 1 hour ago
MS
Synthetic Aperture Radar Systems Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…sustainment of SAR payload subsystems across multiple satellite programs and will influence system‑level tradeoffs, drive technology road‑maps. The incumbent will act as the primary…
Added 1 hour ago
MS
Senior Finance Manager, Accounting and External Reporting (can be Full Time OR 2 Year contract)
MDA Space
Brampton, ON
- Full-time
…process, corporate accounting and external reporting, equity programs, legal entity accounting and related activities. This role reports to Director of Accounting in Corporate Finance and…
Added 1 hour ago
MS
Digital Payload System Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…sustainment of digital payload subsystems across multiple satellite programs and will influence system‑level tradeoffs, drive technology road‑maps. The incumbent will act as the primary…
Added 1 hour ago
MS
Digital Payload Architect
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…technology‑road‑mapping of digital payload subsystems across multiple satellite programs. This role is a senior technical bridge between customers, prime contractors and MDA’s…
Added 1 hour ago
SI
Senior Paid Social Manager
Scribd, Inc.
Toronto, ON
- Full-time
Lead learning reviews and document test results so insights are actionable and built into future planning cycles
Added 1 hour ago
MC
Employment Services Client Success Manager
MCI Careers
Canada
- Full-time
…an experienced Client Success Manager to join our team and lead strategic initiatives that strengthen client relationships, drive revenue, and support long-term…
Added 1 hour ago
TA
Mission Systems Operator-FR
Top Aces
Canada
- Full-time
Collaborate with Lead Pilots and evolve Top Aces SOPs to maintain alignment with Customer standards.
Added 1 hour ago
TA
Aircraft Avionics Technician-FR
Top Aces
Saguenay, QC
- Full-time
Avionics Technicians will work independently or as part of a crew performing duties as assigned by their Lead. Primary responsibilities include:
Added 1 hour ago
TA
Technical Standards and Training Instructor-FR
Top Aces
Quebec, QC
- Full-time
…(Flight Safety, EH&S, Compliance) but will report to the Base…
Added 1 hour ago
CA
Senior BI Analytics Governance Specialist
Co-operators Assurance et services financiers
Quebec, QC
- Full-time
Lead and support the implementation and continuous improvement of analytics governance frameworks, policies, standards, and procedures.
Added 1 hour ago
TA
Environment, Health & Safety (EHS) Coordinator- Mat leave replacement (Full-time or Part-time)-FR
Top Aces
Quebec, QC
- Full-time
- Part-time
Propose and implement prevention strategies and programs thus contributing to the establishment of a culture focused on the reporting of incidents and on the coaching of supervisors;
Added 1 hour ago
TA
Aircraft Avionics Technician-FR
Top Aces
Quebec, QC
- Full-time
Avionics Technicians will work independently or as part of a crew performing duties as assigned by their Lead. Primary responsibilities include:
Added 1 hour ago
TA
Aircraft Avionics Technician-FR
Top Aces
Quebec, QC
- Full-time
Avionics Technicians will work independently or as part of a crew performing duties as assigned by their Lead. Primary responsibilities include:
Added 1 hour ago
TA
Aircraft Engine Technician-FR
Top Aces
Quebec, QC
- Full-time
The Aircraft Engine Technician will work as part of a workshop crew performing duties as assigned by their Lead. Primary responsibilities include:
Added 1 hour ago
SH
Health Care Aide
SE Health
Calgary, AB
- Part-time
Actively participates in all ongoing educational programs.
Added 1 hour ago
TA
Industry Liaison and Industrial & Technological Benefits (ITB) Manager-FR
Top Aces
Dorval, QC
- Full-time
…activities in support of major Canadian defense and security programs. The position serves as the primary interface between Top Aces, Canadian industry partners, Indigenous organizations,…
Added 1 hour ago
TA
Senior Associate, Corporate Development-FR
Top Aces
Dorval, QC
- Full-time
Potential to lead larger, more complex projects and initiatives.
Added 1 hour ago
CA
Communications Consultant
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
Lead the execution of all plan elements, including measurement, ensuring programs and projects are successfully delivered on time and on budget.

MCI Careers

RPO Account Leader

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.

Are you a natural networker with a passion for connecting with people and uncovering new business opportunities? We’re seeking an experienced and enthusiastic Recruitment Process Outsourcing (RPO) Account Leader to support our business development team and help drive strategic growth.

This role is ideal for someone with a background in staffing or inside sales, who thrives in a fast-paced environment and enjoys building relationships, managing details, and supporting sales operations.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

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POSITION RESPONSIBILITIES

Key Responsibilities:

Lead Qualification: Qualify inbound and outbound leads from a targeted prospect list.
Sales Collaboration: Partner with Sales Reps to identify and pursue strategic targets.
Presentation Support: Assist in drafting presentations and sales materials that clearly communicate our RPO solutions.
CRM Management: Enter and maintain accurate data in the CRM system to support pipeline visibility and reporting.
Proposal Development: Help generate proposals and coordinate documentation for client presentations.
Sales Coordination: Manage schedules, prepare reports, and ensure smooth communication across the sales team.
Cross-Departmental Support: Coordinate with Marketing, Customer Service, and other departments to ensure timely execution of sales programs and promotions.
Trend Monitoring: Track merchandising trends and customer behavior to inform sales strategies.
Administrative Support: Perform additional administrative duties as needed to support the sales process.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

2–3 years of experience in inside sales or staffing agency roles
Must be 18 years or older
High school diploma or equivalent required
Strong written and verbal communication skills
Ability to type 20+ words per minute
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows OS
Highly reliable, organized, and detail-oriented
Strong problem-solving, conflict resolution, and multitasking abilities
Customer service-oriented with a team-first mindset
Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required)

1+ year of experience in customer service, staffing, inside sales, or contact center support
Experience working in state or federal programs

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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More about this job

Responsibilities

The RPO Account Leader will qualify inbound and outbound leads while collaborating with the sales team to pursue strategic targets. Additionally, the role involves managing CRM data, drafting sales materials, and coordinating cross-departmental sales programs.

Requirements

Candidates must have 2-3 years of experience in inside sales or staffing and possess strong communication and organizational skills. Proficiency in Microsoft Office and the ability to work in a fast-paced office environment are required.

Skills

Inside sales
Staffing
Lead qualification
CRM management
Proposal development
Sales coordination
Microsoft Office Suite
Communication skills
Problem-solving
Conflict resolution
Multitasking
Customer service
Data entry
Presentation support

Visa sponsorship

Not detected in the job text

Keywords

RPO
Inside Sales
Staffing
CRM
Lead Qualification
Business Development
BPO
Customer Experience
Sales Operations
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Windows OS
Administrative Support
Pipeline Management
Client Presentations
Market Analysis
Business Services

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