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Added 2 months ago
MS
Senior Software Security Engineer
Motorola Solutions
Vancouver, BC · Quebec, QC · AB · BC · ON
- Full-time
Assist the program area with implementing a secure Continuous Integration/Continuous Delivery (CI/CD) pipeline utilizing DevSecOps principles and practices to increase automation.
Added 4 months ago
G
Spécialiste en tests logiciels / Software Test Specialist - Access Control
Genetec
Remote, Canada
- Full-time
- Remote
Expérience avec un ou plusieurs outils et frameworks d’automatisation de tests
Added 1 month ago
Cryptography Engineer
Capco
Toronto, ON
Develop APIs, automation frameworks, and reusable tools that enable seamless integration of cryptographic services (encryption, decryption, digital signing, verification, and key…
Added 4 months ago
Network Engineer, Foundation & Support
Meta
Quinte West, Ontario
Experience with network configuration and provisioning automation using scripting languages such as Python or Ansible
Added 2 months ago
GM
Senior Software Developer – AI‑Enablement
General Motors
Remote, Canada
- Full-time
- Remote
As a Senior Software Developer, you will build the software that powers GM’s virtual development environments, SIL workflows, and AI‑enhanced simulation capabilities. You bring strengths in…
Added 2 months ago
GM
Senior Software Developer – DevOps
General Motors
Remote, Canada
- Full-time
- Remote
As a Senior DevOps Developer in GM’s Virtualization and Software‑in‑the‑Loop (SIL) Integration group, you will build automation, pipelines, and cloud‑native systems that accelerate…
Added 4 months ago
Infrastructure Engineer
taq | SCI Lease Corp.
Markham, Ontario
Infrastructure Engineer responsible for filling a critical gap in managing and securing AWS-focused infrastructure with legacy VMware migration, emphasizing automation, patch management,…
Added 4 months ago
Verification and Validation Engineer - Test & Automation
Octasic
Montreal, Quebec
Work with Playwright, Pytest, APIs, and automation frameworks to validate backend services and user workflows.
Added 3 months ago
MC
Generative AI Engineer
MCI Careers
Canada
- Other
Experience with Linux/Unix administration, Python/Bash scripting, and automation tools (Terraform, Ansible, Jenkins).
Added 3 months ago
MC
AI / Machine Learning Engineer
MCI Careers
Canada
- Other
Experience with TensorFlow, PyTorch, Scikit-learn, XGBoost, or similar frameworks.
Added 3 months ago
MC
AI Agent Developer
MCI Careers
Canada
- Other
We are seeking an innovative AI Agent Developer to design and build intelligent AI agents capable of automating tasks, orchestrating workflows, and enhancing business operations. This role…
Added 3 months ago
MC
Senior AI Agent Developer
MCI Careers
Canada
- Other
We are seeking a Senior AI Agent Developer to lead the design, development, and deployment of enterprise-scale AI agent ecosystems. This role focuses on creating sophisticated AI agents…
Added 3 months ago
MC
Senior AI Systems Administrator
MCI Careers
Canada
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Added 3 months ago
MC
AI Systems Administrator
MCI Careers
Canada
- Full-time
Experience with Linux/Unix administration, Python/Bash scripting, and automation tools (Terraform, Ansible, Jenkins).
Added 4 months ago
EN
Distinguished SW Systems Engineer (10343)
Extreme Networks
Toronto, ON
- Full-time
…applications, and users while addressing complex challenges with cutting-edge technology. By leveraging artificial intelligence, analytics, and automation, we drive value creation,…
Added 2 months ago
Modern Endpoint Management Engineer
Scotiabank
Toronto, ON
Familiarity with scripting and automation (e.g., PowerShell, Bash, Python) for endpoint management tasks.
Added 4 months ago
S
Technical Support Engineer
Sentry
Remote, Canada
- $100,000 to $125,000 CAD / year
- Full-time
- Remote
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical…
Added 3 months ago
AI Native Engineer
CookUnity
Toronto, Ontario
Every team at CookUnity has workflows that could be 10-100x more effective with the right automation. But unlocking that requires someone who can see the opportunity, design the…
Added 4 months ago
IL
Advanced Quality Engineer
Invesco Ltd.
Charlottetown, Prince Edward Island
- Full-time
Demonstrated experience with test automation frameworks and scripting languages (Python, JavaScript, Java, etc.).
Added 4 months ago
EI
Senior Integrations Developer / AI Data Integration Engineer
Engineered Intelligence Inc.
Mississauga, Ontario
- Full-time
We are looking for an experienced and hands-on Senior Integrations Developer / AI Data Integration Engineer to help lead the evolution of our modern data integration platform. This role…
Added 2 months ago
GM
Senior Software Developer - Test Automation
General Motors
Remote, Canada
- Full-time
- Remote
Design automated test frameworks - Build and maintain scalable automation frameworks for UI, API, and integration testing.
Added 5 months ago
AT
Principal Software Developer
Aspen Technology
Montreal, Quebec
- Full-time
AspenTech is looking for a talented and experienced Developer with Quality background to join our Enterprise Operations Platform (EOP) organization. In this role, you will be responsible…
Added 5 months ago
B
Full Stack Developer, Tax Transformation Office
BDO
Toronto, Ontario
- Full-time
Collaborate with Data Scientists and AI teams to integrate AI, automation, and intelligent capabilities into applications and workflows
Added 5 months ago
B
Data Scientist, Tax Transformation Office
BDO
Toronto, Ontario
- Full-time
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and…
Added 5 months ago
H
AI Solutions Architect
HireHawk
Remote, Canada
- Full-time
- Remote
HireHawk helps companies build high-performing offshore teams by connecting them with rigorously vetted global talent across Latin America, the Philippines, and South Africa. We go beyond…

MCI Careers

Senior AI Systems Administrator

Canada

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Job details

Apply by: Jun 29, 2027
Experience: Minimum 5 years of infrastructure or systems administration experience.
Posting language: English
Posted: Aug 7, 2026

Original job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a Senior AI Systems Administrator to oversee, optimize, and maintain the infrastructure supporting AI and machine learning platforms. This role is responsible for ensuring high availability, security, scalability, and operational excellence across AI environments while supporting model deployment, training workloads, and enterprise AI initiatives.

You will work closely with AI engineers, data scientists, and infrastructure teams to ensure reliable and efficient AI operations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

System Management

Oversee AI and machine learning infrastructure.
Manage servers, cloud environments, and compute resources.
Ensure system performance, reliability, and uptime.
Support GPU and CPU resource allocation.

Infrastructure Optimization

Design scalable environments for AI workloads.
Optimize infrastructure performance and efficiency.
Implement automation and operational improvements.
Support infrastructure modernization initiatives.

Security & Compliance

Maintain security controls and access management.
Implement infrastructure governance standards.
Ensure compliance with organizational requirements.
Support risk management initiatives.

Monitoring & Incident Management

Monitor system health and performance.
Troubleshoot infrastructure and application issues.
Conduct root cause analysis and remediation activities.
Maintain operational reporting and documentation.

Leadership & Continuous Improvement

Mentor junior administrators and support teams.
Evaluate emerging technologies and best practices.
Recommend improvements to infrastructure architecture.
Support AI platform growth and scalability.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Bachelor's Degree in Information Technology, Computer Science, Systems Engineering, or a related field.
Minimum 5 years of infrastructure or systems administration experience.
Experience supporting AI, machine learning, or high-performance computing environments.
Strong knowledge of cloud platforms and virtualization technologies.
Experience with Linux and Windows server administration.
Knowledge of networking, security, and storage technologies.
Experience supporting enterprise-scale systems.
Strong troubleshooting and performance optimization skills.
Experience implementing automation solutions.
Knowledge of containerization technologies.
Strong communication and stakeholder management abilities.
Experience working within complex technology environments.

Nice to Have

Experience with Kubernetes and Docker.
Experience supporting GPU clusters.
Cloud certifications in AWS, Azure, or GCP.
Knowledge of MLOps and AI deployment practices.
Experience with Terraform or Infrastructure as Code.
Knowledge of AI governance frameworks.
Security certifications.
Experience leading infrastructure teams.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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More about this job

Responsibilities

Lead the design, development, and deployment of scalable enterprise-grade AI and machine learning solutions to drive business transformation. Responsibilities include architecting ML systems, managing the model lifecycle via MLOps, and mentoring technical teams.

Requirements

Requires a Bachelor's degree in a quantitative field and at least 5 years of experience in software engineering or AI development. Candidates must be proficient in Python and ML frameworks with a proven track record of deploying models into production.

Skills

Machine Learning
AI Architecture
Python
MLOps
Predictive Modeling
Statistical Analysis
Cloud Computing
Distributed Systems
Agile Development
TensorFlow
PyTorch
Scikit-learn
XGBoost
Generative AI
Large Language Models
NLP

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Machine Learning
MLOps
Python
TensorFlow
PyTorch
Scikit-learn
XGBoost
Generative AI
LLM
NLP
Computer Vision
Recommendation Systems
AWS
Azure
GCP
CI/CD
Agile
Predictive Modeling
Data Governance
Enterprise AI
Distributed Systems
Cloud Computing
Feature Engineering
Model Validation
AI Risk Management
BPO
CX
XaaS
Data Science

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