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Added 9 mins ago
SP
General Manager
Shiplake Properties
Toronto, ON
- Full-time
We are seeking a commercial General Manager (office and retail) who takes pride in elevating tenant experiences while maintaining excellent property standards at Postmedia Place. In this…
Added 9 mins ago
M
Accounts Receivable Specialist
Maple
Toronto, ON
- Full-time
Own the full accounts receivable cycle, including customer and contract setup, invoicing, payment application, and collections. Keep customer and billing records accurate in the accounting…
Added 9 mins ago
H
Ingenieur en conception matérielle HVCD/Hardware Design Engineer HVDC
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
Added 9 mins ago
C
Social Worker - Gender Affirming Health Clinic
CMHA
ON · Aurora, ON
- Full-time
…social adjustment. They will also facilitate groups and support general clinic operations, including program groups as required. The Social Worker will collaborate with community partners…
Added 9 mins ago
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Responsable CORE et Amélioration continue / CORE and Continuous Improvement Manager
RTX
Longueuil, QC
- Full-time
…fort engagement local envers l'amélioration continue et une application efficace du système d’exploitation CORE et de ses méthodologies dans toutes les…
Added 9 mins ago
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Patient Support Program Lead (10 Month Contract/Secondment)
GSK
Mississauga, ON
- Full-time
…diverse portfolio consists of vaccines, specialty medicines, and general…
Added 24 mins ago
FC
Executive Assistant
Fidelity Canada
Toronto, ON · Mississauga, ON
- Full-time
Provide general administrative support including making travel arrangements and routes inquiries.
Added 24 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 24 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 24 mins ago
Unit Clerk
HealthCareersInSask.ca
Prince Albert, SK
Department: General Medical Nursing Unit - Medicine - Vic Level 6
Added 24 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 24 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Watrous, SK
- Full-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 24 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 24 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 24 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 24 mins ago
Administrative Secretary
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Ontario Structured Psychotherapy Program.
Added 24 mins ago
Administrative Secretary
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Ontario Structured Psychotherapy Program.
Added 24 mins ago
Journeyperson - Mechanic
City of Regina
Regina, SK
Must possess a set of mechanics tools as required in the trade · Must possess or be eligible to obtain certification as an SGI Inspection Technician (for heavy truck garage)
Added 24 mins ago
Registered Nurse (N2) - Acute Cardiac Care Unit (ACCU) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Current CRNM registration required · Annual BLS Level C Registration/Re-Registration is required
Added 24 mins ago
Registered Nurse (N2) - Intensive Care Cardiac Sciences (ICCS)
Winnipeg Regional Health Authority
Winnipeg, MB
Current CRNM registration required · Annual BLS Level C Registration/Re-Registration is required
Added 24 mins ago
Director Health Services (Regional Director - Acute Care Services) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…Clinic, River Park Gardens, Prairie Crocus Manor, Victoria General Hospital, WRHA corporate programs, and WRHA community health…
Added 24 mins ago
Nurse 2 - Concordia Place
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse provides professional registered nursing services for patients with complex and unpredictable health…
Added 24 mins ago
LC
Caissier/caissière temps partiel jour
Loblaw Companies Limited
Montreal, QC
- Part-time
· Aider les client(e)s en répondant à leurs questions d’ordre général
Added 24 mins ago
LC
Cashier Part Time Day
Loblaw Companies Limited
Regina, SK
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 24 mins ago
GI
Health, Safety & Environment (HSE) Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Prepare weekly submittals to the Client/General Contractor, as needed.

MCI

Contact Center Sales Representative

Sydney Indian Reserve No. 28A, NS, Canada
Sydney, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 1-2 years of sales experience in a contact center or telesales environment
Posting language: English
Posted: Nov 12, 2026

Original job description

Sydney, NS

MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.

Are you a persuasive communicator with a passion for sales and a drive to exceed targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing customers, promote tailored solutions, and close sales all while delivering outstanding customer experiences.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities

Make outbound calls to prospective and existing customers
Present and promote products or services aligned with customer needs
Handle objections confidently and close sales effectively
Maintain accurate records of calls, leads, and sales in the CRM system
Meet or exceed daily, weekly, and monthly sales targets
Follow scripts and compliance guidelines to ensure quality and consistency
Collaborate with team members to share insights and improve strategies

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities

Must be 18 years or older
High school diploma or equivalent
1-2 years of sales experience in a contact center or telesales environment
Fluent in English and Spanish (spoken and written)
Excellent communication, persuasion, and negotiation skills
Ability to work under pressure and consistently meet targets
Familiarity with CRM platforms and sales tools

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.

Are you a persuasive communicator with a passion for sales and a drive to exceed targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing customers, promote tailored solutions, and close sales all while delivering outstanding customer experiences.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities

Make outbound calls to prospective and existing customers
Present and promote products or services aligned with customer needs
Handle objections confidently and close sales effectively
Maintain accurate records of calls, leads, and sales in the CRM system
Meet or exceed daily, weekly, and monthly sales targets
Follow scripts and compliance guidelines to ensure quality and consistency
Collaborate with team members to share insights and improve strategies

Must be 18 years or older
High school diploma or equivalent
1-2 years of sales experience in a contact center or telesales environment
Fluent in English and Spanish (spoken and written)
Excellent communication, persuasion, and negotiation skills
Ability to work under pressure and consistently meet targets
Familiarity with CRM platforms and sales tools

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Apply on LinkedIn About employer

More about this job

Responsibilities

Make outbound calls to prospective and existing customers, promote relevant products or services, address objections, and close sales while providing a positive customer experience. Record calls, leads, and sales in the CRM, meet sales targets, follow scripts and compliance guidelines, and collaborate with teammates to improve sales strategies.

Requirements

Applicants must be at least 18, have a high school diploma or equivalent, and have 1–2 years of contact center or telesales experience. They must be fluent in spoken and written English and Spanish, communicate and negotiate effectively, meet targets under pressure, and be familiar with CRM platforms and sales tools.

Skills

Outbound Sales
Customer Communication
Persuasion
Negotiation
Objection Handling
Sales Closing
Customer Needs Assessment
CRM Recordkeeping
Sales Target Achievement
Compliance Adherence
Team Collaboration
English Fluency
Spanish Fluency
Working Under Pressure

Visa sponsorship

Not detected in the job text

Keywords

Contact Center
Sales
Outbound Calling
Telesales
Customer Experience
Business Process Outsourcing
Product Promotion
Customer Needs
Objection Handling
Sales Closing
CRM
Sales Tools
Sales Targets
Scripts
Compliance Guidelines
Lead Management
English
Spanish
Communication
Persuasion
Negotiation

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Work requirements

Jobs in Canada