Business Systems Analyst, Transportation Solutions

Business Systems Analyst, Transportation Solutions

About the Role

McKesson Canada is seeking a Business Systems Analyst, Transportation Solutions, to support and enhance the technology platforms that power our national pharmaceutical distribution network.

In this role, you will partner with Transportation Operations, Supply Chain, Distribution Centres, Logistics Providers, and Technology teams to deliver scalable transportation solutions that improve shipment visibility, carrier performance, operational efficiency, and customer experience.

You will play a key role in supporting and optimizing transportation technologies including Oracle Transportation Management (OTM), ShipTrack, carrier integrations, and related supply chain systems while contributing to transportation modernization and continuous improvement initiatives across the organization.

What You'll Do

• Partner with transportation, supply chain, operations, and technology teams to identify business needs and deliver technology solutions.
• Gather, analyze, and document business and functional requirements.
• Support and enhance transportation platforms including Oracle Transportation Management (OTM), ShipTrack, and carrier integration solutions.
• Identify opportunities to improve transportation planning, shipment visibility, route execution, delivery performance, and operational efficiency.
• Collaborate with architects, developers, vendors, and project teams to design and implement transportation technology solutions.
• Support testing activities, user acceptance testing (UAT), deployment planning, and post-implementation stabilization.
• Investigate production issues, perform root cause analysis, and support incident resolution activities.
• Contribute to transportation modernization initiatives, process improvements, and strategic technology programs.
• Ensure transportation solutions align with security, compliance, regulatory, and audit requirements.

Basic Requirements

• 5+ years of experience in Business Analysis, Systems Analysis, Application Support, Supply Chain Technology, Transportation Solutions, or related disciplines.
• Bachelor's degree in Information Technology, Computer Science, Business Administration, Supply Chain Management, Logistics, Engineering, or a related field.
• Experience supporting transportation, logistics, supply chain, or distribution applications within complex enterprise environments.
• Experience gathering and documenting business requirements and translating them into technology solutions.
• Experience supporting system implementations, enhancements, upgrades, testing, and post-production support.
• Strong stakeholder management, facilitation, and communication skills.
• Experience working with cross-functional business and technology teams.
• Strong analytical, problem-solving, and critical-thinking capabilities.

Preferred Skills & Experience

• Experience with Oracle Transportation Management (OTM), ShipTrack, or other Transportation Management Systems (TMS).
• Knowledge of transportation operations, carrier management, route planning, shipment execution, freight settlement, and transportation visibility processes.
• Experience working within supply chain, logistics, transportation, or distribution environments.
• Knowledge of APIs, EDI, system integrations, data flows, and enterprise application ecosystems.
• Experience supporting ERP, WMS, transportation, or customer fulfillment platforms.
• Experience participating in large-scale technology implementations or transformation initiatives.
• Understanding of SOX, IT General Controls (ITGC), and regulated business environments.
• Healthcare, pharmaceutical distribution, or regulated industry experience is considered an asset.

Working Conditions

Flex & Connect work model with a requirement to be in the office two (2) days per week.