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Added 11 mins ago
IW
Business Systems Analyst & Developer - Data, AI & Agentic Automation
Innotech Windows + Doors
Langley (District), BC · Langley, BC
- Full-time
Job Title: Business Systems Analyst & Developer - Data, AI & Agentic Automation
Added 11 mins ago
ME
Cutting Tool Analyst [14404]
MEDA Engineering & Technical Services
Windsor, ON
- Contract
We are recruiting an experienced Cutting Tool Analyst to join our team to support our client in the automotive industry.
Added 11 mins ago
KB
Analyst, Quality Control - Microbiology
Kedrion Biopharma
Laval, QC
- Full-time
Would you like to put your expertise in quality control to work in a dynamic and rigorous environment? Join Kedrion Biopharma Canada as a Quality Control Analyst (microbiology) and help…
Added 11 mins ago
M
Supply Chain & Fulfillment Analyst
Mark's
Calgary, AB
- Full-time
…Mark's Commercial is looking for a Supply Chain & Fulfillment Analyst to join our Commercial Planning & Allocation team. This role offers an excellent opportunity for a recent graduate or…
Added 11 mins ago
M
Operations Planning Analyst
Mark's
Calgary, AB
- Full-time
Mark's Commercial is looking for an Operations Planning Analyst to join our Commercial Planning & Allocation team. This role is ideal for a recent graduate or early-career professional…
Added 12 mins ago
Agile Team Coach, Direct Venture
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · Kitchener, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
Support lightweight governance and operating rhythms; define measures including Sprint Goal achievement, readiness, blockers, flow, quality, confidence, risk, dependencies, and learning.
Added 12 mins ago
Strategic Policy Analyst (Program Admin Officer 4)
The Government of Nova Scotia
Halifax, NS
Are you ready to take on a dynamic and impactful policy senior role? As the Strategic Policy Analyst, you will report to the Director of Policy and Regulatory Excellence and provide…
Added 12 mins ago
GA
Workday System Analyst
G Adventures
Toronto, ON · Base Camp - Toronto, Canada
- $75,000 to $90,000 CAD / year
- Full-time
The Workday Systems Analyst plays a vital role in bridging business needs and technology by analyzing requirements, supporting enterprise system configuration, and ensuring system…
Added 12 mins ago
MI
Quality Lab Analyst
Mondelēz International
Toronto, ON · Plant - Bertrand - Toronto, Canada
- Full-time
The Quality Lab Analyst is responsible to assist the Laboratory and Innovation Supervisor in execution of the day-to-day operations of the Lab. This includes for ensuring that all…
Added 23 mins ago
PD
Business systems analyst
PS DJ Consulting Services Inc.
Markham, ON
- From $45.2 CAD / hour
- Full-time
- Hybrid
Conduct reviews to assess quality assurance practices, software products and information systems
Added 27 mins ago
R
Senior Financing Specialist
RBC
Windsor, ON
- Full-time
Provide quality business analysis and credit advice through presentation options that clearly articulate advantages and benefits to the client
Added 41 mins ago
G
Architecte en information commerciale / Business Information Architect
Genetec
Montreal, QC
- Full-time
Added 42 mins ago
T
Senior Business Program Analyst
TD
Toronto, ON
- Full-time
The Senior Business Program Analyst will support the execution of customer remediation programs by managing data operations, reporting, reconciliation activities, and production processes…
Added 42 mins ago
T
Operations Analyst II
TD
Mississauga, ON
- Full-time
…function/partner to facilitate resolution and ensure that service quality is…
Added 57 mins ago
CT
Supply Chain & Fulfillment Analyst
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
…Mark's Commercial is looking for a Supply Chain & Fulfillment Analyst to join our Commercial Planning & Allocation team. This role offers an excellent opportunity for a recent graduate or…
Added 57 mins ago
CT
Operations Planning Analyst
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
Mark's Commercial is looking for an Operations Planning Analyst to join our Commercial Planning & Allocation team. This role is ideal for a recent graduate or early-career professional…
Added 1 hour ago
C
Computer systems analyst
Cabico
Québec, QC · Coaticook, QC
- $96,000 to $115,000 CAD / year
- Full-time
- On-site
Conduct reviews to assess quality assurance practices, software products and information systems
Added 1 hour ago
B
Data Designer / Data Business Systems Analyst (Databricks and Finance exp)
Bevertec
Toronto, ON
- Contract
Job Role: Data Designer / Data Business Systems Analyst (Databricks and Finance exp)
Added 1 hour ago
OP
Analyst, Finance and Accounting
Oxford Properties Group
Toronto, ON
- Full-time
The Financial Analyst is responsible for supporting financial reporting, full-cycle accounting, and month-end, quarter-end, and year-end close activities across multiple legal entities and…
Added 1 hour ago
IW
Business Analyst/Application Specialist Co-op Student (8-month contract) January-August 2027
Iconic Wineries of British Columbia
Vancouver, BC
- Full-time
Title: Business Analyst/Application Specialist Co-Op Student (8-month contract, January-August 2027)
Added 1 hour ago
Clinical Interventionist, Provincial Preschool Autism Services (Northern Zone, Amherst)
Nova Scotia Health and IWK Health
Amherst, NS
Master's in Clinical Psychology, School Psychology, Speech Language Pathology, Occupational Therapy or Board-certified Behavior Analyst (BCBA) required.
Added 1 hour ago
M
RQ11611 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
Familiarity with quality assurance methodologies and testing
Added 1 hour ago
M
RQ11714 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
The Senior Business Analyst/Procurement Writer is responsible for creating content in various formats that serve users with the information they need. This role involves designing, writing,…
Added 1 hour ago
Production Shift Supervisor
Ferrero
Brantford, ON
Support the Production Performance Analyst in the monthly inventory adjustment
Added 1 hour ago
O
Senior Manager, Marketing Analytics
Optro
Remote, Canada
- $128,000 to $176,000 CAD / year
- Full-time
- Remote
Build AI-assisted insight generation so that routine "what changed and why" questions are answered automatically and surfaced to marketing leaders, rather than sitting in an analyst queue.

McKesson

Analyste de Soutien Bilingue

Montreal, QC, Canada

$54,100 - $90,100 · Full-time

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Job details

Pay: $54,100 - $90,100
Job type: Full-time
Posting language: English · French
Posted: Oct 9, 2026

Original job description

English section of this bilingual listing.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Résumé du poste

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$54,100 - $90,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Read the full bilingual original

Résumé du poste

L’analyste de soutien est responsable du dépannage et de la résolution des problèmes reliés aux échecs mécaniques, aux échecs et / ou pannes de matériels informatiques, aux pannes de logiciels, aux problèmes de réseaux, d’utilisateurs, ainsi qu’aux supports d’implantations de nouveaux clients. L’analyste de soutien doit exercer un jugement indépendant afin de déterminer la source du problème et, par le fait même, trouver la façon la plus appropriée pour le résoudre. Comme les produits McKesson se trouvent dans les environnements stratégiques déterminants des hôpitaux et des pharmacies de détail, les décisions doivent être prises de façon à assurer un temps de fonctionnement maximal de l’équipement. Bien que les ressources sont disponible, nous nous attendons que l’Analyste puisse répondre à plus de 70% des appels de service.

Section A - Responsabilités spécifiques

Compétences analytiques et de résolution de problèmes
Capacité à travailler de manière autonome
Fournir un support matériel / logiciel dans un environnement Windows avec une connaissance avancée de la prise en charge de la suite Microsoft Windows
Surveiller la file d'attente des appels entrants et répondre aux appels pour maintenir les niveaux de service établis
Enregistrer et / ou maintenir des informations précises dans le système de billetterie pour tous les dispositifs d'automatisation
Documenter correctement toutes les interactions avec les clients et les actions de dépannage dans le système de suivi des appels du service
Gérez les appels ouverts pour garantir un temps de résolution approprié
Acquérir des connaissances techniques pour tous les nouveaux produits et solutions qui doivent être pris en charge
Assister et soutenir à distance les techniciens sur le terrain

Section B - Compétences et habiletés requises

Bilinguisme conversationnel français et anglais - oral et écrit
Maîtrise des applications Windows (Excel, Word, PowerPoint….)
Maîtrise de la communication écrite/orale
Excellentes capacités d'organisation; capacité à prioriser et multi-tâches

Esprit d'équipe toujours prêt à aider ses pairs et son superviseur à atteindre les objectifs personnels et d'équipe
Capable de travailler dans des conditions stressantes
Flexible, créatif, motivé, avec de bonnes compétences interpersonnelles
Connaissance des logiciels d'accès à distance (TeamViewer, Remote Desktop,…)
Capacité de communiquer facilement avec des personnes de divers secteurs
Expérience dans des bases de données comme SQL Serveur
Comprendre HL7 serait un atout
Expérience avec Microsoft Office
Une expérience en robotique ou en équipement biomédical serait un atout
Autres tâches assignées

Section C - Conditions de travail

Les heures de travail sont établies en fonction des besoins des clients d'automatisation
Le poste nécessite des quarts de travail rotatifs entre 7h30 et 19h00
Peut nécessiter des heures de travail supplémentaires
Centre de conditionnement physique aussi disponible au bureau
Des douches de bureau sont disponibles
Excellents avantages sociaux d'entreprise

Section D - Scolarité et expérience minimales requises

Diplôme collégial avec des études en informatique, électronique, robotique ou l’équivalent
Minimum d’un an d’expérience est requis, préférablement dans un environnement du service client et avec les bases de données et/ou expérience en robotique et électronique

Le.la titulaire de ce poste aura à soutenir de façon quotidienne des clients internes et/ou externes à l’extérieur du Québec et/ou aux États-Unis. Par conséquent, ce poste requiert une maîtrise de l’anglais à l’écrit et à l’oral. Veuillez noter que le nombre de postes dont les tâches requièrent une connaissance de la langue anglaise a été restreint dans la mesure du possible.

Career Level – IC – Professional – P1

Our Base Pay Range for this position

$54,100 - $90,100

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

Join us at McKesson!

Apply About employer

More about this job

Responsibilities

The support analyst is responsible for troubleshooting and resolving hardware, software, and network issues while maintaining accurate documentation in the ticketing system. They must provide remote support to field technicians and ensure maximum equipment uptime for hospital and pharmacy clients.

Requirements

Candidates must possess a college diploma in IT, electronics, robotics, or an equivalent field with at least one year of relevant experience. Proficiency in English and French, along with strong technical skills in Windows environments and database systems, is required.

Skills

Troubleshooting
Hardware support
Software support
Windows environment
Microsoft Office
Technical support
Customer service
SQL Server
HL7
Remote access software
TeamViewer
Remote Desktop
Communication
Problem solving
Multitasking
Bilingualism

Benefits

Annual bonus
Long-term incentive opportunities
Fitness center
Excellent corporate benefits

Visa sponsorship

Not detected in the job text

Keywords

Analyst
Technical Support
Windows
Microsoft Office
Excel
Word
PowerPoint
SQL Server
HL7
TeamViewer
Remote Desktop
Robotics
Biomedical equipment
Hardware
Software
Networking
Customer Service
Troubleshooting
Ticketing System
Healthcare
IT Support
Electronics
Bilingual
Hybrid
Automation

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