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Added 37 mins ago
Application Support Analyst - Information Technologies
University of Calgary
Calgary, AB
Full-time
The Information Technologies is currently seeking Two (2) Full-time Limited Term Application Support Analyst for approximately 24 months.
Added 37 mins ago
Senior Analyst SAP Sales & Distribution
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Full-time
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Added 38 mins ago
Programmer Analyst
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$84,000 to $100,000 CAD / year
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Added 52 mins ago
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Contract
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Added 52 mins ago
Senior Analyst, Transport Systems & Processes
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Added 52 mins ago
Junior IT Systems Analyst
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Added 1 hour ago
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…applications in best practice models for service delivery. The Nursing Analyst Clinical Systems (Acute Care), as part of the sustainment operations team, supports the Acute Care clinical…
Added 2 hours ago
IT - Business Systems Analyst
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Toronto, ON · Scarborough, ON
$80,000 to $120,000 CAD / year
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Reporting to the Senior Manager, Business Systems - IT, the Business Systems & Automation Analyst supports the improvement, reliability, and continuous development of the company's IT…
Added 2 hours ago
Quality Assurance Analyst
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Execute functional, integration, system, regression, smoke, and sanity testing.
Added 2 hours ago
BEHAVIOUR ANALYST – A.P.S.S.P.
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With a staff of 14,000, the TCDSB is a dynamic school board and is accepting applications for the position of Behaviour Analyst.
Added 2 hours ago
IT and Business Process Integration Analyst
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Full-time
As an IT and Business Process Integration Analyst, you will play a key role in the integration of newly acquired subsidiaries and their alignment with corporate IT processes, systems, and…
Added 2 hours ago
Project Controls & Data Analyst
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Added 2 hours ago
Business Analyst
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In the role of Senior Business Analyst, you would work as part of a multidisciplinary team to plan, design, develop and implement comprehensive business solutions in response to business…
Added 2 hours ago
IT - Business Systems Analyst
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$80,000 to $120,000 CAD / year
Reporting to the Senior Manager, Business Systems - IT, the Business Systems & Automation Analyst supports the improvement, reliability, and continuous development of the company's IT…
Added 3 hours ago
Sr. Business Systems Analyst
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Working closely with business leaders, application delivery teams, developers, quality assurance, data teams, vendor partners, and your peers, we are looking for a Senior Business Systems…
Added 3 hours ago
Sr Data Analyst (12 months) - 030 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Contract · Remote
Application deadline: Oct. 16, 2026 at 12:00PM ET
Added 3 hours ago
Sr Data Analyst (12 months) - 030 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Contract · Remote
Application deadline: Oct. 16, 2026 at 12:00PM ET
Added 3 hours ago
Sr Data Analyst (12 months) - 030 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Contract · Remote
Application deadline: Oct. 16, 2026 at 12:00PM ET
Added 3 hours ago
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
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Application deadline: October 9, 2026, 12:00PM ET
Added 3 hours ago
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
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Added 3 hours ago
Senior Systems Analyst - Renal Program
Nova Scotia Health and IWK Health
Halifax, NS
The Renal Senior System Analyst reports to the Renal Program Manager, Informatics and Reporting, and plays a key role in transforming healthcare data into actionable information that…
Added 3 hours ago
Sr Data Analyst (12 months) - 030 EN
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Contract
Application deadline: Oct. 16, 2026 at 12:00PM ET

McKesson

Business Analyst

Mississauga, ON, Canada

Pay: $99,100 - $132,100
Job type: Full-time
Apply by: Nov 2, 2026
Experience: 7+ years of experience in Business Analysis, Business Systems Analysis, IT Operations Analysis, Service Operations, or related fields.
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

McKesson is seeking a highly analytical and collaborative Business Analyst to support service operations, reporting, operational excellence, and AI-enabled business transformation initiatives. In this role, you will partner with business and technology stakeholders to translate operational needs into actionable requirements, data insights, reporting solutions, and process improvements.

You will leverage service and operational data to identify trends, improve decision-making, enhance service performance, and drive measurable business outcomes. The ideal candidate combines strong business analysis expertise with experience in reporting, metrics, IT service management processes, and emerging AI technologies that accelerate insight generation and operational efficiency.

What You'll Do

Partner with business, operational, and technology teams to gather, document, and prioritize business and system requirements.

Analyze service, operational, incident, and performance data to identify trends, risks, opportunities, and improvement recommendations.

Develop and maintain operational dashboards, service reports, KPI reporting, SLA metrics, and governance deliverables.

Translate complex business needs into clear functional requirements, user stories, process flows, and solution recommendations.

Facilitate workshops, stakeholder discussions, and requirements sessions to align business objectives and technology solutions.

Use AI-enabled tools to analyze large datasets, accelerate reporting, generate insights, summarize operational trends, and improve decision-making.

Support incident reviews, root-cause analysis activities, service improvement initiatives, and operational governance processes.

Collaborate with cross-functional teams to ensure solutions align with security, compliance, architectural, and business standards.

Basic Requirements

7+ years of experience in Business Analysis, Business Systems Analysis, IT Operations Analysis, Service Operations, or related fields.

Experience gathering, documenting, and managing business, functional, and technical requirements.

Experience with IT or operations business analysis, including service reporting, operational metrics, KPI development, and requirements gathering.

Experience analyzing service performance, operational data, incident trends, and SLA metrics to drive business decisions.

Ability to translate data insights into actionable recommendations and clear stakeholder requirements.

Strong stakeholder management, facilitation, communication, and documentation skills.

Bachelor's degree or equivalent combination of education and relevant experience.

Experience working with cross-functional business and technology teams in complex enterprise environments.

Preferred Skills / Experience

Experience using AI tools to analyze data, create reports, generate insights, and improve operational decision-making.

Experience using AI tools to draft service and incident reports, summarize incidents, automate routine reporting, prepare governance content, or accelerate root-cause analysis.

Knowledge of IT Service Management (ITSM) practices including Incident, Problem, Change, and Service Level Management.

Experience with business process optimization, process automation, intelligent document processing, or operational excellence initiatives.

Experience with predictive analytics, dashboarding, reporting platforms, and data visualization tools.

Familiarity with Agile, Scrum, SAFe, or hybrid delivery methodologies.

Experience leading complex stakeholder discussions and influencing decision-making across multiple teams.

Healthcare, supply chain, distribution, or regulated-industry experience is a plus.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply About employer

More about this job

Responsibilities

The Business Analyst will partner with stakeholders to translate operational needs into actionable requirements, data insights, and process improvements. They will leverage service and operational data to drive measurable business outcomes and support AI-enabled business transformation initiatives.

Requirements

Candidates must have 7+ years of experience in business or IT operations analysis with a strong background in requirements gathering and service reporting. A bachelor's degree or equivalent experience is required, along with proficiency in analyzing complex datasets and managing stakeholder relationships.

Skills

Business analysis
Data analysis
IT service management
Reporting
KPI development
SLA metrics
Stakeholder management
Process improvement
AI-enabled tools
Requirements gathering
Operational excellence
Incident management
Root-cause analysis
Dashboarding
Data visualization

Benefits

Total rewards

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
IT Operations
Service Operations
AI
Data Insights
KPI
SLA
ITSM
Incident Management
Problem Management
Change Management
Process Automation
Predictive Analytics
Dashboarding
Agile
Scrum
SAFe
Healthcare
Supply Chain
Operational Governance
Functional Requirements
User Stories
Root-cause Analysis
Business Transformation
Compliance
Security Standards
Data Visualization
Stakeholder Facilitation
Operational Excellence
Reporting Platforms

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