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Added 26 mins ago
Commercial Transactions Analyst
Airswift
Calgary, AB
Contract
…midstream, and downstream operations. As a Commodity Transactions Analyst, you will support the actualization, pricing, settlement, and reporting of Crude Oil and NGL transactions while…
Added 27 mins ago
Analyst, Investment Accounting
OMERS
Toronto, ON · Head Office Toronto
Full-time
Reporting to the Manager, Investment Accounting, the Analyst is a key team contributor supporting high-quality and timely execution of monthly accounting and general ledger close activities…
Added 27 mins ago
Senior Analyst, Investment Accounting
OMERS
Toronto, ON · Head Office Toronto
Full-time
Reporting to the Senior Manager, Investment Accounting, the Senior Analyst is responsible for delivering accurate and timely preparation of financial reporting and accounting close…
Added 27 mins ago
Business Analyst
TMX Group
Toronto, ON
$120,000 to $130,000 CAD / year
Full-time
Provide leadership in process improvement initiatives and enhance system and support documentation.
Added 27 mins ago
Senior Analyst, Strategy, Performance & Transformation
NRG
AB · Calgary, AB
The Senior Analyst supports retention, churn reduction, customer experience improvement, strategic planning, portfolio reporting, business case development, and cross-functional initiative…
Added 27 mins ago
Senior Financial Analyst
Canadian Tire Corporation
Toronto, ON
Full-time
…financial planning, reporting, and insights. As a Senior Financial Analyst in the Corporate Planning Group, you will be at the heart of our financial decision-making process, providing…
Added 27 mins ago
Quantitative Equity Analyst Reliability Engineering
CCLIM - Quantitative Equity
Vancouver, BC
We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over…
Added 27 mins ago
Winter Co-op 2027 – Technology Enablement Analyst
Manulife
Toronto, ON
Full-time
As a Technology Enablement Analyst Co-op, you'll help bridge the gap between business needs and emerging technology solutions. You'll evaluate technology capabilities, analyze market…
Added 27 mins ago
Quantitative Equity Analyst Process Engineering
CCLIM - Quantitative Equity
Vancouver, BC
We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over…
Added 27 mins ago
Quantitative Equity Analyst
CCLIM - Quantitative Equity
Vancouver, BC
We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over…
Added 55 mins ago
Compensation Solutions Analyst
Kelly
Toronto, ON
Contract
Contribute to process improvement, automation, and operational excellence initiatives.
Added 55 mins ago
Business Analyst – Corporate & Investment Banking
Soho Square Solutions
Montreal, QC
Contract
Focus on automation and process improvement, not data presentation
Added 55 mins ago
Master Data Analyst (12-month contract)
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
$86,000 to $115,000 CAD / year
Contract
Continuous Improvement: Identify and recommend areas for data quality improvements, process simplification, and automation opportunities within the PMO and broader business units
Added 55 mins ago
Senior Financial Reporting Advisor (CPA)
Kelly
Toronto, ON · North York, ON
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Lead and support process improvement initiatives to enhance reporting efficiency.
Added 1 hour ago
TDS Operations Analyst II
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Toronto, ON
Full-time
Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
Added 1 hour ago
Commercial Transactions Analyst
InSync Systems
Calgary, AB
Contract
…supportive and reliable team member, contribute to continuous process improvement, and demonstrate leadership within your area of responsibility. The ideal candidate brings industry…
Added 1 hour ago
Analyst, Data valorization
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
Full-time
As a data analyst, you collect, process, analyze and use data that comes through different channels. You extract, describe, analyze and interpret the data needed to make informed business…
Added 1 hour ago
Technology Operations Analyst - Cybersecurity - Dieppe, New Brunswick
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
We are hiring a Technology Operations Analyst to join our Cyber Managed Services team, responsible for supporting and maintaining business-critical applications for our clients. In this…
Added 1 hour ago
Financial Analyst
Indotronix Avani Group
Gatineau, QC
Contract
Job Title: Financial Analyst III (Bilingual – French & English)
Added 1 hour ago
Senior Analyst, Product Enablement (Governance and GTM Strategy)
Payments Canada
ON · Ontario, Canada
Full-time
Senior Analyst, Product Enablement: Governance and GTM Strategy
Added 1 hour ago
Chief Analyst Growth, tests, SEO
Metro Inc.
Toronto, ON · Etobicoke, ON
Full-time
Position Title: Chief Analyst Growth, tests, SEO
Added 1 hour ago
Programmer Analyst
Magna International
St. Thomas, ON
$84,000 to $100,000 CAD / year
Full-time
…product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to…
Added 1 hour ago
AI Augmented Quality Assurance Analyst I
LGI Healthcare Solutions Santé Inc.
Montreal, QC
Full-time
Analyze execution results and available quality data to help identify improvement opportunities.
Added 1 hour ago
Senior Analyst, Transport Systems & Processes
Loblaw Companies Limited
Brampton, ON
Full-time
The Senior Analyst, Transport Systems & Processes will play a key role in implementing and supporting Transportation Management Systems (TMS) and Transport Offshore applications used to…
Added 1 hour ago
SAP Functional Analyst
Future Electronics
Kirkland, QC
Full-time
The SAP Functional Analyst analyzes business requirements, designs and configures SAP solutions, and supports business processes across the SAP landscape. This role works closely with…

McKesson

Business Analyst

Mississauga, ON, Canada

Pay: $99,100 - $132,100
Job type: Full-time
Apply by: Nov 2, 2026
Experience: 7+ years of experience in Business Analysis, Business Systems Analysis, IT Operations Analysis, Service Operations, or related fields.
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

McKesson is seeking a highly analytical and collaborative Business Analyst to support service operations, reporting, operational excellence, and AI-enabled business transformation initiatives. In this role, you will partner with business and technology stakeholders to translate operational needs into actionable requirements, data insights, reporting solutions, and process improvements.

You will leverage service and operational data to identify trends, improve decision-making, enhance service performance, and drive measurable business outcomes. The ideal candidate combines strong business analysis expertise with experience in reporting, metrics, IT service management processes, and emerging AI technologies that accelerate insight generation and operational efficiency.

What You'll Do

Partner with business, operational, and technology teams to gather, document, and prioritize business and system requirements.

Analyze service, operational, incident, and performance data to identify trends, risks, opportunities, and improvement recommendations.

Develop and maintain operational dashboards, service reports, KPI reporting, SLA metrics, and governance deliverables.

Translate complex business needs into clear functional requirements, user stories, process flows, and solution recommendations.

Facilitate workshops, stakeholder discussions, and requirements sessions to align business objectives and technology solutions.

Use AI-enabled tools to analyze large datasets, accelerate reporting, generate insights, summarize operational trends, and improve decision-making.

Support incident reviews, root-cause analysis activities, service improvement initiatives, and operational governance processes.

Collaborate with cross-functional teams to ensure solutions align with security, compliance, architectural, and business standards.

Basic Requirements

7+ years of experience in Business Analysis, Business Systems Analysis, IT Operations Analysis, Service Operations, or related fields.

Experience gathering, documenting, and managing business, functional, and technical requirements.

Experience with IT or operations business analysis, including service reporting, operational metrics, KPI development, and requirements gathering.

Experience analyzing service performance, operational data, incident trends, and SLA metrics to drive business decisions.

Ability to translate data insights into actionable recommendations and clear stakeholder requirements.

Strong stakeholder management, facilitation, communication, and documentation skills.

Bachelor's degree or equivalent combination of education and relevant experience.

Experience working with cross-functional business and technology teams in complex enterprise environments.

Preferred Skills / Experience

Experience using AI tools to analyze data, create reports, generate insights, and improve operational decision-making.

Experience using AI tools to draft service and incident reports, summarize incidents, automate routine reporting, prepare governance content, or accelerate root-cause analysis.

Knowledge of IT Service Management (ITSM) practices including Incident, Problem, Change, and Service Level Management.

Experience with business process optimization, process automation, intelligent document processing, or operational excellence initiatives.

Experience with predictive analytics, dashboarding, reporting platforms, and data visualization tools.

Familiarity with Agile, Scrum, SAFe, or hybrid delivery methodologies.

Experience leading complex stakeholder discussions and influencing decision-making across multiple teams.

Healthcare, supply chain, distribution, or regulated-industry experience is a plus.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply About employer

More about this job

Responsibilities

The Business Analyst will partner with stakeholders to translate operational needs into actionable requirements, data insights, and process improvements. They will leverage service and operational data to drive measurable business outcomes and support AI-enabled business transformation initiatives.

Requirements

Candidates must have 7+ years of experience in business or IT operations analysis with a strong background in requirements gathering and service reporting. A bachelor's degree or equivalent experience is required, along with proficiency in analyzing complex datasets and managing stakeholder relationships.

Skills

Business analysis
Data analysis
IT service management
Reporting
KPI development
SLA metrics
Stakeholder management
Process improvement
AI-enabled tools
Requirements gathering
Operational excellence
Incident management
Root-cause analysis
Dashboarding
Data visualization

Benefits

Total rewards

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
IT Operations
Service Operations
AI
Data Insights
KPI
SLA
ITSM
Incident Management
Problem Management
Change Management
Process Automation
Predictive Analytics
Dashboarding
Agile
Scrum
SAFe
Healthcare
Supply Chain
Operational Governance
Functional Requirements
User Stories
Root-cause Analysis
Business Transformation
Compliance
Security Standards
Data Visualization
Stakeholder Facilitation
Operational Excellence
Reporting Platforms

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