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Added 1 hour ago
NB
Chief Analyst, Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
A career as a Chief Analyst, Transformation, Capital Insights in
Added 1 hour ago
AH
IT Customer Support II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other…
Added 1 hour ago
GC
Senior Analyst, HRISNew
Glencore Canada
Vancouver, BC
- $108,000 to $127,000 CAD / year
- Full-time
Reporting to the Manager, People Systems, the Senior Analyst, HRIS is responsible for providing functional and technical leadership across our HRIS environment.
Added 2 hours ago
CB
Senior Financial Analyst
Canadian Blood Services
ON · Ontario, Canada
- Full-time
Canadian Blood Services is looking for a regular, full-time, Senior Financial Analyst to join our dynamic Financial Planning & Analysis team.
Added 4 hours ago
M
Winter Co-op 2027 - Knowledge Analyst
Manulife
Waterloo, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future, starting with you. Our Knowledge Analyst Winter Co-op is your launchpad to success, offering the support, structure, and…
Added 5 hours ago
LC
Analyst, Master Data
Loblaw Companies Limited
Toronto, ON
- Full-time
Article Analyst, Data Operations, Brampton, ON
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 6 hours ago
SI
Data Analyst
Spait Infotech
Canada
- Full-time
Perform data validation and quality checks to ensure accuracy.
Added 6 hours ago
R
Desktop Publisher
RBC
Toronto, ON
- Full-time
Liaison between Publishing, analyst teams and SAs to ensure the product is completed in a timely manner.
Added 6 hours ago
R
Analyst II, QC Microbiology (18-month Fixed-Term Contract)
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
The Analyst II, QC Microbiology reports to the QC Supervisor, supporting QC Microbiology operations. This position requires working in Controlled/Non-Classified and Classified areas. The…
Added 6 hours ago
R
Senior Analyst, QC Compliance
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
The Senior Analyst, QC Compliance is responsible for supporting and maintaining compliance activities to ensure adherence to GMPs, regulatory requirements, and internal quality systems.…
Added 8 hours ago
CC
Business Analyst - Senior(Senior BA L3 | Must-Have: Agile/Scrum, UX/UI, Wireframing, WCAG 2.1, JIRA/Azure DevOps | Eval: Tech (40%), People (30%), Analytical (30%))
CCI- Computer Consultants International, Inc.
Toronto, ON
- Contract
The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core…
Added 9 hours ago
NG
information technology (IT) business analyst
National Grating Inc.
West Kelowna, BC
- Full-time
Conduct reviews to assess quality assurance practices, software products and information systems
Added 10 hours ago
NB
Senior Analyst Estates advisory
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Analyst, Estates advisory in the Risk team at National Bank Independent Network (NBIN) means acting as a specialist in estate administration and advisory services. In…
Added 10 hours ago
Quantitative Equity Analyst Intern
CCLIM - Quantitative Equity
Vancouver, BC
Self-Starter – You are motivated and willing to take personal accountability for quality and timeliness of work.
Added 10 hours ago
EI
Analyste commercial
Emplo Inc.
Gatineau, QC
- Full-time
…assist clients in the definition of their projects. The Business Analyst will focus on needs and processes and will work with teams of experts to develop solutions. This person will also be…
Added 10 hours ago
T
Senior Business Analyst – Data Management & Enablement
TD
Toronto, ON
- Full-time
The Senior Business Analyst supports enterprise data management initiatives through data literacy, persona management, communications, reporting, and adoption activities. Working closely…
Added 10 hours ago
T
Senior Salesforce Analyst, Marketing Delivery
TD
Toronto, ON
- Full-time
Growth Marketing supports TD Bank Group’s central marketing function with high-quality, innovative, and insight-driven solutions that help build value for customers and shareholders. As a…
Added 11 hours ago
MF
Senior Portfolio Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Director, Portfolio Analytics, the Senior Portfolio Analyst will be a key contributor on the team responsible for delivering timely, accurate and scalable portfolio…
Added 11 hours ago
CI
Analyst, Early Investor Program (September 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Join CPP Investments as an Analyst in our Early Investor Program, a full-time opportunity designed for exceptional new graduates to launch their career at a leading global investment…
Added 11 hours ago
R
VP of Marketing Operations
Revun
Vaughan, ON
- Internship
Improve lead quality, demo requests, sales-qualified opportunities, conversion, acquisition cost, and marketing-sourced pipeline
Added 11 hours ago
NE
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
Help improve data quality, operational controls, and the reliability of business-critical workflows.
Added 11 hours ago
DF
Business Analyst II - Senior Pharmacy Operations
Decisive Farming by TELUS Agriculture
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…technology and exceptional customer support. As a Business Analyst II on our Pharmacy Customer Support team, you'll be the trusted expert helping pharmacy clients maximize the value of…
Added 11 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
…successful outcomes on time, within budget, and in accordance with quality standards. Proactively identifies and mitigates execution, business, and implementation risks to achieve desired…

McKesson

Business Analyst

Mississauga, ON, Canada

$99,100 - $132,100 · Full-time

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Job details

Pay: $99,100 - $132,100
Job type: Full-time
Apply by: Nov 2, 2026
Experience: 7+ years of experience in Business Analysis, Business Systems Analysis, IT Operations Analysis, Service Operations, or related fields.
Posting language: English
Posted: Oct 2, 2026

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

McKesson is seeking a highly analytical and collaborative Business Analyst to support service operations, reporting, operational excellence, and AI-enabled business transformation initiatives. In this role, you will partner with business and technology stakeholders to translate operational needs into actionable requirements, data insights, reporting solutions, and process improvements.

You will leverage service and operational data to identify trends, improve decision-making, enhance service performance, and drive measurable business outcomes. The ideal candidate combines strong business analysis expertise with experience in reporting, metrics, IT service management processes, and emerging AI technologies that accelerate insight generation and operational efficiency.

What You'll Do

Partner with business, operational, and technology teams to gather, document, and prioritize business and system requirements.

Analyze service, operational, incident, and performance data to identify trends, risks, opportunities, and improvement recommendations.

Develop and maintain operational dashboards, service reports, KPI reporting, SLA metrics, and governance deliverables.

Translate complex business needs into clear functional requirements, user stories, process flows, and solution recommendations.

Facilitate workshops, stakeholder discussions, and requirements sessions to align business objectives and technology solutions.

Use AI-enabled tools to analyze large datasets, accelerate reporting, generate insights, summarize operational trends, and improve decision-making.

Support incident reviews, root-cause analysis activities, service improvement initiatives, and operational governance processes.

Collaborate with cross-functional teams to ensure solutions align with security, compliance, architectural, and business standards.

Basic Requirements

7+ years of experience in Business Analysis, Business Systems Analysis, IT Operations Analysis, Service Operations, or related fields.

Experience gathering, documenting, and managing business, functional, and technical requirements.

Experience with IT or operations business analysis, including service reporting, operational metrics, KPI development, and requirements gathering.

Experience analyzing service performance, operational data, incident trends, and SLA metrics to drive business decisions.

Ability to translate data insights into actionable recommendations and clear stakeholder requirements.

Strong stakeholder management, facilitation, communication, and documentation skills.

Bachelor's degree or equivalent combination of education and relevant experience.

Experience working with cross-functional business and technology teams in complex enterprise environments.

Preferred Skills / Experience

Experience using AI tools to analyze data, create reports, generate insights, and improve operational decision-making.

Experience using AI tools to draft service and incident reports, summarize incidents, automate routine reporting, prepare governance content, or accelerate root-cause analysis.

Knowledge of IT Service Management (ITSM) practices including Incident, Problem, Change, and Service Level Management.

Experience with business process optimization, process automation, intelligent document processing, or operational excellence initiatives.

Experience with predictive analytics, dashboarding, reporting platforms, and data visualization tools.

Familiarity with Agile, Scrum, SAFe, or hybrid delivery methodologies.

Experience leading complex stakeholder discussions and influencing decision-making across multiple teams.

Healthcare, supply chain, distribution, or regulated-industry experience is a plus.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

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More about this job

Responsibilities

The Business Analyst will partner with stakeholders to translate operational needs into actionable requirements, data insights, and process improvements. They will leverage service and operational data to drive measurable business outcomes and support AI-enabled business transformation initiatives.

Requirements

Candidates must have 7+ years of experience in business or IT operations analysis with a strong background in requirements gathering and service reporting. A bachelor's degree or equivalent experience is required, along with proficiency in analyzing complex datasets and managing stakeholder relationships.

Skills

Business analysis
Data analysis
IT service management
Reporting
KPI development
SLA metrics
Stakeholder management
Process improvement
AI-enabled tools
Requirements gathering
Operational excellence
Incident management
Root-cause analysis
Dashboarding
Data visualization

Benefits

Total rewards

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
IT Operations
Service Operations
AI
Data Insights
KPI
SLA
ITSM
Incident Management
Problem Management
Change Management
Process Automation
Predictive Analytics
Dashboarding
Agile
Scrum
SAFe
Healthcare
Supply Chain
Operational Governance
Functional Requirements
User Stories
Root-cause Analysis
Business Transformation
Compliance
Security Standards
Data Visualization
Stakeholder Facilitation
Operational Excellence
Reporting Platforms

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