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Added 20 hours ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Beloeil, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 20 hours ago
MP
Pharmacy Assistant
MediSystem Pharmacy
Toronto, ON · North York, ON
- Full-time
…flexible to work a variety of shifts during the business hours of operations, which includes occasional weekend shifts and statutory…
Added 20 hours ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 20 hours ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Terrace, BC
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 20 hours ago
UO
Dental Assistant 3 (Maternity Leave Replacement)
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- Full-time
This position- Dental Assistant III, would report to a Dental Assistant IV, that reports to the Senior Clinic Manager, Resources & Operations, who reports to the Clinic Director. This…
Added 20 hours ago
UO
Dental Clinic Receptionist
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- Full-time
Receives direction from the Clinic Director, Graduate Program Director and the Dental Assistant 4 for the Programs. Reports directly to the Clinic Administrator that reports to the Senior…
Added 20 hours ago
C
Assistant Manager
Cineplex
London, ON · SC London
- Part-time
Cineplex’s Part-Time Assistant Managers are an integral part of the team who provide an exceptional experience to each and every guest. Our PT Assistant Managers are passionate about movies…
Added 21 hours ago
SB
Project Manager, Maintenance
Skyservice Business Aviation
Dorval, QC
- Full-time
Added 21 hours ago
D
Assistant Manager, Yardi Implementation, Finance Operations Advisory
Deloitte
Toronto, ON
- Full-time
…delivery of complex Yardi transformation initiatives. As an Assistant Manager, you will play a key role in planning and delivering Yardi implementations, upgrades, configurations and…
Added 21 hours ago
C
Assistant Trainmaster
CPKC
Fort Steele, BC
- Full-time
The Assistant Trainmaster will support the efficient movement of traffic within the road territory and yard-terminal by developing, coordinating and ensuring the daily yard-terminal/road…
Added 21 hours ago
TU
Dental Clinic Receptionist
The University of British Columbia
Vancouver, BC
- Full-time
Receives direction from the Clinic Director, Graduate Program Director and the Dental Assistant 4 for the Programs. Reports directly to the Clinic Administrator that reports to the Senior…
Added 21 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Terrace, BC
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 21 hours ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sudbury, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 21 hours ago
SD
Pharmacy Relief, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Collaboration with the Pharmacy Technician / Assistant to accurately dispense prescription medications
Added 21 hours ago
B
Private Wealth Administrative Assistant - Vaughan, Winter 2027 (Co-op/Internship) - 4 months
BMO
Vaughan, ON · VMC
- Full-time
…growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed…
Added 21 hours ago
O&
Assistant Manager, Restaurants - Canoe
Oliver & Bonacini
Toronto, ON
- Full-time
We are seeking an Assistant Restaurant Manager who is passionate about hospitality, thrives in a professional, high-standard environment, and is eager to grow within one of Canada’s most…
Added 21 hours ago
DT
Assistant Manager II
Dollar Tree Stores
Windsor, ON
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 21 hours ago
GD
DYNAMITE - Assistant Manager - Vaughan Mills
Groupe Dynamite, Inc Garage
Vaughan, ON
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 21 hours ago
M
Director, Patient Support Program Operations
McKesson
Mississauga, ON
- Full-time
Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our office in Mississauga
Added 21 hours ago
M
Operations Supervisor 12am-8:30am
McKesson
Edmonton, AB
- Full-time
Operations Supervisor - Night Shift
Added 21 hours ago
Pharmacy Assistant
Neighbourly Pharmacy
Surrey, BC
Completion of a pharmacy assistant program is preferred
Added 21 hours ago
Construction - Project Coordinator
The Employee Experience Team
Brantford, ON
Support Assistant Superintendents with daily site operations and project completion activities.
Added 21 hours ago
TU
Assistant Housekeeping Manager
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Assistant Housekeeping Manager is primarily responsible for administration, recruitment and training on department operational procedures. This role develops, analyzes and implements…
Added 21 hours ago
AC
Executive Assistant / Assistante à la Direction
AIP Connect
Toronto, ON · Montreal, QC
- Full-time
Must have a dedicated, quiet home workspace conducive to handling highly confidential matters
Added 22 hours ago
G
Business Development & Proposal Manager
GFT.
Toronto, ON
- Full-time
Must have the requisite experience in Toronto AEC markets

McKesson

Director, Patient Support Program Operations

Mississauga, ON, Canada

$126,900 - $169,200 · Full-time

Apply on mckesson.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $126,900 - $169,200
Job type: Full-time
Education: Bachelor’s degree
Experience: 5+ years of direct experience leading patient support programs (PSPs) within the pharmaceutical, specialty pharmacy, healthcare services, or life sciences industry.
Posting language: English
Posted: Nov 9, 2026

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our office in Mississauga. The remaining days may be worked remotely, subject to team and business needs.

About the Role:

The Director, Patient Support Program Operations is responsible for the strategic, operational, and financial performance of an assigned portfolio of patient support programs. Reporting to the Vice President, Specialty Patient Support Programs, this role leads the end-to-end delivery of programs while building strong partnerships with pharmaceutical manufacturer clients and ensuring exceptional patient and partner experiences.

As a senior leader, you will oversee program performance, P&L, client relationships, operational excellence, compliance, innovation, and team development. You will work cross-functionally to translate manufacturer priorities into scalable solutions, drive continuous improvement and digital transformation, and ensure programs deliver against clinical, operational, financial, and patient-focused objectives.

What You’ll Do:

Own the overall strategy, performance, and P&L accountability for an assigned portfolio of patient support programs across products and therapeutic areas.
Build and maintain strategic relationships with pharmaceutical manufacturer partners, serving as a senior point of contact for portfolio performance, business reviews, and escalations.
Oversee end-to-end program delivery, including program launches, ongoing operations, financial performance, quality, compliance, and continuous improvement.
Establish and monitor key performance indicators (KPIs), service levels, financial objectives, and program outcomes; lead regular performance and quarterly business reviews.
Partner with cross-functional teams across clinical operations, pharmacy, technology, analytics, finance, quality, legal, and other specialized functions to deliver integrated solutions.
Identify opportunities for portfolio growth, service expansion, workflow optimization, automation, and new capabilities that address evolving manufacturer and patient needs.
Lead digital transformation and process improvement initiatives that improve operational efficiency, scalability, and the patient experience.
Maintain oversight of quality and regulatory requirements, including adverse event reporting, pharmacovigilance processes, regulatory documentation, and applicable compliance standards.
Provide strategic insights on market developments, industry trends, program performance, and emerging opportunities to internal and external stakeholders.
Lead, coach, and develop program teams, supporting workforce planning, capability development, resource management, and succession planning.
Act as a senior escalation point for complex program, client, or operational issues and drive timely resolution and root-cause improvement.

Basic Requirements:

Bachelor’s degree in Health Sciences, Business, or a related field required;
5+ years of direct experience leading patient support programs (PSPs) within the pharmaceutical, specialty pharmacy, healthcare services, or life sciences industry.
A proven ability to lead operational teams, drive performance, and deliver results in a complex, client-facing environment.
Demonstrated experience managing complex programs or portfolios with financial and operational accountability, including P&L or budget oversight.
Experience leading cross-functional teams and delivering complex strategic or operational initiatives.
Experience with program implementation or launches and ongoing operational management.
Experience with CRM platforms, reporting and analytics tools, workflow automation, and business systems implementation.
Experience driving digital transformation, process optimization, and continuous improvement initiatives.
Strong executive-level communication, negotiation, and stakeholder management skills.
Experience with workforce planning, talent development, and organizational change.

Preferred Skills/Experience:

Master’s degree.
Knowledge of pharmacovigilance, adverse event reporting, quality assurance, and healthcare compliance.
Experience with contract review and partnership with legal or contracting teams.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$126,900 - $169,200

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply on mckesson.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Director oversees the strategic, operational, and financial performance of a portfolio of patient support programs while building strong partnerships with pharmaceutical clients. They lead cross-functional teams to drive digital transformation, ensure regulatory compliance, and deliver exceptional patient experiences.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience leading patient support programs within the pharmaceutical or healthcare industry. Strong executive communication, financial accountability, and experience in operational management are essential for this role.

Skills

Patient support programs
P&L management
Strategic planning
Operational excellence
Digital transformation
Process improvement
Cross-functional leadership
Pharmacovigilance
Regulatory compliance
KPI monitoring
Business reviews
Team development
Workflow automation
Stakeholder management

Benefits

Annual bonus
Long-term incentive opportunities
Total rewards

Visa sponsorship

Not detected in the job text

Keywords

Patient Support Programs
P&L Accountability
Pharmaceutical
Specialty Pharmacy
Healthcare Services
Life Sciences
Digital Transformation
Pharmacovigilance
Adverse Event Reporting
Regulatory Compliance
CRM
Workflow Automation
Business Systems
Strategic Leadership
Stakeholder Management
Operational Excellence
Continuous Improvement
Quality Assurance
Client Relations
Performance Management
Workforce Planning
Succession Planning
Cross-functional Collaboration
Market Insights
Program Launch
Financial Performance
KPIs
Business Reviews
Scalability
Healthcare

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Jobs in Canada