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VB
Manager, Business Finance - IT Planning & Business Partnership
Vale Base Metals
Toronto, ON
- Full-time
…treasury, cash management, etc.), is naturally connected with technology best practices and can solve business problems with digital technology solutions. This role partners closely with IT…
Added 1 day ago
BP
Finance Transformation –Project Manager
BNP Paribas
Montreal, QC
- Full-time
In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering.…
Added 1 day ago
B
Product Manager - Network Observability
BlueCat
Toronto, ON
- Full-time
…securely, and reliably - the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven…
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R
Financing Specialist
RBC
Vancouver, BC
- Full-time
Experience with emerging resources, communications and technology (i.e., online data resources, web based meetings, social media, digital banking, and mobile applications)
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R
Investment & Retirement Planning Assistant
RBC
Chilliwack, BC
- Part-time
Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)
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C
Associate Financial Advisor
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 day ago
Specialist, Cash Management Client Services, GTB - Montreal
Scotiabank
Montreal, QC
A rewarding career path with diverse opportunities for professional development
Added 1 day ago
IF
Senior Data Analyst
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Are you passionate about data, cloud technologies, and innovation, and eager to contribute to the digital transformation of an organization dedicated to helping its clients feel confident…
Added 1 day ago
KN
Drupal Developer
Knowledge Network Corporation
Burnaby, BC
- Full-time
We deliver content through two distinct digital platforms. Knowledge Network (Knowledge Prime) focuses on serving adult audiences (40+) with curious minds with a diverse selection of…
Added 1 day ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Aylmer, ON
- $45,000 to $49,000 CAD / year
- Part-time
Participates and leads branch activities in support of expanding the Member relationship and growing share of wallet including our Digital Ambassador Program
Added 1 day ago
IF
Manager, M365 and End-User Software
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…within a caring and trusted organization. Here, people, their development and the practical use of technology are at the heart of our priorities, fostering an environment that encourages…
Added 1 day ago
R
Banking Advisor
RBC
Pincher Creek, AB
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 1 day ago
R
Client Advisor
RBC
Saskatoon, SK
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 1 day ago
R
Client Advisor
RBC
Snow Lake, MB
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 1 day ago
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Financial Planner Investment and Retirement Planning
RBC
Sault Ste. Marie, ON
- Full-time
World-class training programs and career development opportunities
Added 1 day ago
R
Client Advisor
RBC
Sudbury, ON
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 1 day ago
O
Digital Infrastructure Engineer
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…passionate to oversee the stability and continuous improvement of digital infrastructure supporting non-production (“lower”) environments, such as development, test, and staging, enabling…
Added 1 day ago
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Director, Patient Support Program Operations
McKesson
Mississauga, ON
- Full-time
Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our office in Mississauga
Added 1 day ago
SH
Development Officer, Donor Programs
Sinai Health Foundation
Toronto, ON
- $64,644 to $80,805 CAD / year
- Full-time
Reporting to the Executive Director, Donor Programs and Hospital Engagement the Development Officer, Donor Programs plays a key role in supporting the revenue generation across a diverse…
Added 1 day ago
Co-op/Intern Computer Science or Engineering Student - Data & Software Specialist (May 2027)
Spartan Controls Ltd.
Edmonton, AB · Calgary, AB
…community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do…
Added 1 day ago
Co-op/Intern Engineering Student - Engineering Projects (May 2027)
Spartan Controls Ltd.
Calgary, AB
…community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do…
Added 1 day ago
V
Financial Services Representative (BCGEU) - Burnaby Heights
Vancity
Burnaby, BC
- Part-time
Digital Confidence – Quick to learn and use technology, including CRM systems and digital banking tools
Added 1 day ago
UX Researcher
Scotiabank
Toronto, ON
The User Experience Researcher helps digital and business teams understand clients, uncover opportunities, and make confident experience decisions. This hybrid research and operations role…
Added 1 day ago
Estate and Trust Associate, ScotiaTrust - Montreal (12 months contract)
Scotiabank
Montreal, QC
Employee Referral Program – Potential Reward: $1,000.00
Added 1 day ago
S
ES-U26-59 Employer Engagement Specialist, Integrated Employment Service
Springboard
Remote, Canada
- Full-time
- Remote
Monday to Friday, 8-hour shifts between 8:30 AM – 5:00 PM (minimum two days per week in-office, based on operational needs)

McKesson

Director, Patient Support Program Operations

Mississauga, ON, Canada

$126,900 - $169,200 · Full-time

Apply on mckesson.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $126,900 - $169,200
Job type: Full-time
Education: Bachelor’s degree
Experience: 5+ years of direct experience leading patient support programs (PSPs) within the pharmaceutical, specialty pharmacy, healthcare services, or life sciences industry.
Posting language: English
Posted: Nov 9, 2026

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our office in Mississauga. The remaining days may be worked remotely, subject to team and business needs.

About the Role:

The Director, Patient Support Program Operations is responsible for the strategic, operational, and financial performance of an assigned portfolio of patient support programs. Reporting to the Vice President, Specialty Patient Support Programs, this role leads the end-to-end delivery of programs while building strong partnerships with pharmaceutical manufacturer clients and ensuring exceptional patient and partner experiences.

As a senior leader, you will oversee program performance, P&L, client relationships, operational excellence, compliance, innovation, and team development. You will work cross-functionally to translate manufacturer priorities into scalable solutions, drive continuous improvement and digital transformation, and ensure programs deliver against clinical, operational, financial, and patient-focused objectives.

What You’ll Do:

Own the overall strategy, performance, and P&L accountability for an assigned portfolio of patient support programs across products and therapeutic areas.
Build and maintain strategic relationships with pharmaceutical manufacturer partners, serving as a senior point of contact for portfolio performance, business reviews, and escalations.
Oversee end-to-end program delivery, including program launches, ongoing operations, financial performance, quality, compliance, and continuous improvement.
Establish and monitor key performance indicators (KPIs), service levels, financial objectives, and program outcomes; lead regular performance and quarterly business reviews.
Partner with cross-functional teams across clinical operations, pharmacy, technology, analytics, finance, quality, legal, and other specialized functions to deliver integrated solutions.
Identify opportunities for portfolio growth, service expansion, workflow optimization, automation, and new capabilities that address evolving manufacturer and patient needs.
Lead digital transformation and process improvement initiatives that improve operational efficiency, scalability, and the patient experience.
Maintain oversight of quality and regulatory requirements, including adverse event reporting, pharmacovigilance processes, regulatory documentation, and applicable compliance standards.
Provide strategic insights on market developments, industry trends, program performance, and emerging opportunities to internal and external stakeholders.
Lead, coach, and develop program teams, supporting workforce planning, capability development, resource management, and succession planning.
Act as a senior escalation point for complex program, client, or operational issues and drive timely resolution and root-cause improvement.

Basic Requirements:

Bachelor’s degree in Health Sciences, Business, or a related field required;
5+ years of direct experience leading patient support programs (PSPs) within the pharmaceutical, specialty pharmacy, healthcare services, or life sciences industry.
A proven ability to lead operational teams, drive performance, and deliver results in a complex, client-facing environment.
Demonstrated experience managing complex programs or portfolios with financial and operational accountability, including P&L or budget oversight.
Experience leading cross-functional teams and delivering complex strategic or operational initiatives.
Experience with program implementation or launches and ongoing operational management.
Experience with CRM platforms, reporting and analytics tools, workflow automation, and business systems implementation.
Experience driving digital transformation, process optimization, and continuous improvement initiatives.
Strong executive-level communication, negotiation, and stakeholder management skills.
Experience with workforce planning, talent development, and organizational change.

Preferred Skills/Experience:

Master’s degree.
Knowledge of pharmacovigilance, adverse event reporting, quality assurance, and healthcare compliance.
Experience with contract review and partnership with legal or contracting teams.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$126,900 - $169,200

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply on mckesson.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Director oversees the strategic, operational, and financial performance of a portfolio of patient support programs while building strong partnerships with pharmaceutical clients. They lead cross-functional teams to drive digital transformation, ensure regulatory compliance, and deliver exceptional patient experiences.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience leading patient support programs within the pharmaceutical or healthcare industry. Strong executive communication, financial accountability, and experience in operational management are essential for this role.

Skills

Patient support programs
P&L management
Strategic planning
Operational excellence
Digital transformation
Process improvement
Cross-functional leadership
Pharmacovigilance
Regulatory compliance
KPI monitoring
Business reviews
Team development
Workflow automation
Stakeholder management

Benefits

Annual bonus
Long-term incentive opportunities
Total rewards

Visa sponsorship

Not detected in the job text

Keywords

Patient Support Programs
P&L Accountability
Pharmaceutical
Specialty Pharmacy
Healthcare Services
Life Sciences
Digital Transformation
Pharmacovigilance
Adverse Event Reporting
Regulatory Compliance
CRM
Workflow Automation
Business Systems
Strategic Leadership
Stakeholder Management
Operational Excellence
Continuous Improvement
Quality Assurance
Client Relations
Performance Management
Workforce Planning
Succession Planning
Cross-functional Collaboration
Market Insights
Program Launch
Financial Performance
KPIs
Business Reviews
Scalability
Healthcare

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Jobs in Canada