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Added 25 mins ago
DC
Student Research Assistant, Archaeological (HSS)
Douglas College
New Westminster, BC
- Full-time
If this sounds like you, we need your talents! Apply to the Student Research Assistant position, and gain real-world research experience, while creating meaningful career connections.
Added 55 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Montreal, QC
- Part-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 55 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 55 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Part-time
Data entry for new prescriptions, and managing refill request processing
Added 1 hour ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
An Anesthesia Assistant (AA) is a Registered Respiratory Therapist or a Registered Nurse who holds a Certified Clinical Anesthesia Assistant Certification from a Canadian Society of…
Added 1 hour ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
The Assistant General Manager supports the General Manager by providing leadership and oversight for manufacturing operations and executing the Division’s operating priorities. The role is…
Added 1 hour ago
K
Partner Administrative Assistant, Indirect Tax
KPMG
ON · Toronto, Ontario
- Full-time
KPMG is looking for an Administrative Assistant who can provide support on a range of activities to ensure a high-quality product.
Added 1 hour ago
AC
Assistant Vice President - Catastrophe Management Analyst
Aon Corporation
Toronto, ON
- Full-time
Are you a catastrophe management specialist who can turn modelling results into clear, confident advice for brokers and clients? Do you want to apply your insurance and reinsurance…
Added 2 hours ago
LP
CPSAR Student Research Assistants
Lethbridge Polytechnic
Lethbridge, AB
- Internship
This project addresses sexual violence, and the research assistant will encounter sensitive content, including participant accounts, survey and interview data, and resource materials…
Added 2 hours ago
M
Technicien principal de l'environnement critique (CET)/Critical Environment Technician
Microsoft
Quebec, QC
- Full-time
Added 2 hours ago
SJ
Admin Assistant CM 4M Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Added 2 hours ago
OG
Executive & Personal Assistant
Onni Group of Companies
Vancouver, BC
- Full-time
ONNI Group is hiring an Executive & Personal Assistant to the Principal in Vancouver, BC
Added 3 hours ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Full-time
Data entry for new prescriptions, and managing refill request processing
Added 3 hours ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Data entry for new prescriptions, and managing refill request processing
Added 3 hours ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct, submits to the Program Manager for…
Added 3 hours ago
PE
Administrative Assistant
PTW Energy Services
Hinton, AB
- Full-time
PTW Energy Services is hiring an Administrative Assistant to support our Hinton Business Unit. This position is responsible for a variety of administrative, accounting, project…
Added 3 hours ago
WC
PT Pharmacy Assistant
Walmart Canada
Richmond, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 3 hours ago
LM
Medical Lab Technician (OPSEU LAB) - Hematology
LifeLabs Medical Laboratory Services
Mississauga, ON
- Part-time
Data entry of specimens, while triaging testing as appropriate.
Added 3 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Duncan, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 3 hours ago
PC
Administrative Assistant
PwC Canada
Toronto, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 3 hours ago
WC
WM Over the Counter Pharmacy Assistant store 3650
Walmart Canada
Calgary, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 3 hours ago
PC
Administrative Assistant
PwC Canada
Calgary, AB
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 3 hours ago
PC
Administrative Assistant
PwC Canada
Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 3 hours ago
PC
Administrative Assistant
PwC Canada
Vancouver, BC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 3 hours ago
PC
Administrative Assistant
PwC Canada
Ottawa, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…

McKesson

Hub Patient Services Specialist

Mississauga, ON, Canada
Montreal, QC, Canada

$44,600 - $59,500 · Full-time

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Job details

Pay: $44,600 - $59,500
Job type: Full-time
Experience: 1+ year of related experience in customer service, healthcare administration, patient support, reimbursement, benefits verification, or a call centre environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

We are seeking a Hub Patient Services Specialist to join our Patient Support Program (PSP) team. In this role, you will provide administrative, reimbursement, and customer support services that help patients access treatment and navigate their healthcare journey.

Working within established procedures and guidelines, you will support patient enrollment, benefits verification, reimbursement coordination, and communications with patients, healthcare providers, pharmacies, insurers, and internal stakeholders. This role is ideal for individuals with experience in healthcare administration, customer service, patient support, or call centre environments who are passionate about delivering an exceptional patient experience.

What You'll Do:

Support patient enrollment and onboarding activities within Patient Support Programs.
Respond to inbound and outbound inquiries from patients, healthcare providers, pharmacies, and other stakeholders.
Provide administrative support related to benefits verification, reimbursement processing, and patient assistance programs.
Coordinate communication among patients, physicians, clinics, pharmacies, insurers, and internal teams.
Process and maintain documentation, including enrollment forms, reimbursement paperwork, and patient records.
Perform accurate data entry and ensure information is updated across multiple systems.
Monitor outstanding documentation and follow up with stakeholders to support timely patient access to treatment.
Identify and escalate complex or non-routine issues according to established procedures.
Maintain compliance with privacy legislation, company policies, GxP standards, and program requirements.
Meet service level expectations while delivering a high-quality customer experience.

Basic Requirements:

Post-secondary education (college diploma) or an equivalent combination of education and experience.
1+ year of related experience in customer service, healthcare administration, patient support, reimbursement, benefits verification, or a call centre environment.
Experience performing data entry and administrative tasks with a high degree of accuracy.
Strong attention to detail and ability to follow structured processes and procedures.
Proficiency with Microsoft Office applications and computer-based systems.
Strong verbal and written communication skills.

Preferred Skills / Experience:

Bilingual in English and French (spoken and written).
Experience working within a Patient Support Program (PSP).
Knowledge of reimbursement, benefits verification, prior authorization, or insurance processes.
Experience supporting patients within healthcare, pharmaceutical, specialty pharmacy, or insurance environments.
Familiarity with CRM systems, case management systems, or healthcare documentation workflows.
Experience working in a fast-paced, service-oriented environment with multiple priorities.
Knowledge of provincial and private drug reimbursement programs.

Work Environment & Physical Requirements:

Primarily desk-based role requiring extended periods of computer and telephone use.
Ability to manage high volumes of administrative tasks, documentation, and stakeholder communications.
This role is open to candidates residing in any Canadian province.
Candidates must be legally authorized to work in Canada.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$44,600 - $59,500

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

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More about this job

Responsibilities

The Hub Patient Services Specialist provides administrative and reimbursement support to help patients navigate their healthcare journey. They manage patient enrollment, verify benefits, and coordinate communication between patients, healthcare providers, and insurers.

Requirements

Candidates must have at least one year of experience in customer service, healthcare administration, or a related field. Proficiency in Microsoft Office and strong attention to detail are required for managing documentation and data entry tasks.

Skills

Customer service
Healthcare administration
Patient support
Reimbursement coordination
Benefits verification
Data entry
Administrative support
Communication
Attention to detail
Microsoft Office
CRM systems
Case management
Documentation
Problem solving
Compliance

Benefits

Annual bonus
Long-term incentive opportunities

Visa sponsorship

Not detected in the job text

Keywords

Patient Support Program
Reimbursement
Benefits Verification
Healthcare Administration
Customer Service
Data Entry
CRM
Case Management
Insurance
Pharmacy
Compliance
GxP
Privacy Legislation
Administrative Support
Enrollment
Stakeholder Management
Prior Authorization
Drug Reimbursement Programs
Microsoft Office
Healthcare

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