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Added 2 hours ago
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Other
Maintaining a high level of professionalism under complex situations or communications.

McKesson

Pharmacy Coordinator

Mississauga, ON, Canada

Pay: $50,000 - $66,600
Job type: Full-time
Experience: 3+ years of pharmacy experience in a retail, specialty, or healthcare setting.
Posting language: English
Posted: Sep 28, 2026

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Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

The Specialty Pharmacy Coordinator plays a critical role in supporting the safe, accurate, and timely delivery of specialty medications to patients. Working closely with pharmacists, healthcare providers, insurance companies, and internal teams, you will coordinate prescription processing, patient scheduling, billing, medication dispensing, and delivery logistics while providing exceptional customer service.

This role is ideal for an organized, detail-oriented pharmacy professional who thrives in a fast-paced healthcare environment and is passionate about supporting patient care.

What You'll Do

Process and bill prescriptions using pharmacy management software while ensuring accuracy and compliance.
Coordinate medication dispensing, shipping, and delivery scheduling to ensure patients receive treatment on time.
Create and maintain patient records and documentation within pharmacy systems.
Manage appointment schedules, clinic calendars, and medication delivery timelines.
Liaise with insurance providers, physicians, and healthcare teams to obtain coverage approvals and resolve reimbursement issues.
Investigate and resolve third-party billing issues for specialty and high-cost medications.
Conduct follow-up calls with patients regarding outstanding accounts and administrative matters.
Maintain inventory records and support inventory reconciliation activities.
Ensure adherence to pharmacy regulations, company policies, and standard operating procedures.
Build strong working relationships with healthcare professionals, reimbursement coordinators, infusion coordinators, and payers.
Accurately complete data entry and documentation related to prescription processing and patient services.
Deliver exceptional customer service to patients and healthcare partners through phone and email interactions.

Basic Requirements

High School Diploma or equivalent combination of education and experience.
3+ years of pharmacy experience in a retail, specialty, or healthcare setting.
Experience processing prescriptions and working with pharmacy software.
Experience coordinating insurance coverage or third-party billing activities.
Proficiency with Microsoft Office applications.
Strong customer service and communication skills.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills & Experience

Experience in specialty pharmacy.
Knowledge of Trillium and provincial drug reimbursement programs.
Familiarity with private and public drug insurance plans.
Experience handling high-cost specialty medications.
Knowledge of medication dispensing workflows and pharmacy operations.
Strong problem-solving and critical thinking abilities.
Demonstrated ability to work collaboratively across multiple teams and stakeholders.
Experience supporting inventory management and reconciliation processes.

Work Environment & Physical Requirements

On-site position.
Requires extended periods of computer work and data entry.
Frequent communication via phone and email with patients, healthcare providers, insurance companies, and internal teams.
Ability to manage multiple tasks and deadlines in a dynamic healthcare environment.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$50,000 - $66,600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

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More about this job

Responsibilities

Process and bill prescriptions, coordinate medication dispensing and delivery, maintain patient records and schedules, and support inventory reconciliation. Work with patients, healthcare providers, insurers, and internal teams to resolve coverage and billing issues while ensuring regulatory compliance and providing responsive customer service.

Requirements

Requires a high school diploma or equivalent, at least three years of pharmacy experience, prescription-processing and pharmacy-software experience, and experience coordinating insurance coverage or third-party billing. Candidates should be proficient with Microsoft Office and have strong customer service, communication, and organizational skills; specialty pharmacy and reimbursement-program experience are preferred.

Skills

Prescription Processing
Pharmacy Software
Specialty Pharmacy Operations
Insurance Coverage Coordination
Third-Party Billing
Patient Scheduling
Medication Dispensing
Shipping and Delivery Coordination
Patient Record Management
Inventory Management
Microsoft Office
Customer Service
Communication
Problem-Solving
Critical Thinking
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Specialty Pharmacy
Prescription Processing
Pharmacy Management Software
Medication Dispensing
Prescription Billing
Patient Scheduling
Patient Records
Insurance Coverage Approvals
Third-Party Billing
Reimbursement Issues
Specialty Medications
High-Cost Medications
Medication Delivery Logistics
Inventory Management
Inventory Reconciliation
Pharmacy Regulations
Standard Operating Procedures
Trillium
Provincial Drug Reimbursement Programs
Private Drug Insurance
Public Drug Insurance
Microsoft Office
Customer Service
Data Entry
Patient Follow-Up
Healthcare Provider Coordination

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