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Added 2 mins ago
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McKesson

Senior Specialist, AI Transformation

Mississauga, ON, Canada

Pay: $99,100 - $132,100
Job type: Full-time
Experience: 7+ years of experience in business analysis, technology consulting, healthcare operations, digital transformation, innovation, or related fields.
Posting language: English
Posted: Sep 24, 2026

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Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Join a team transforming oncology care through innovative AI and digital solutions. In this role, you will identify, evaluate, and support the implementation of emerging technologies that enhance clinical operations, patient experience, and business outcomes. As a senior individual contributor, you will partner with business and technical stakeholders to analyze processes, evaluate technology opportunities, coordinate pilots, and provide data-driven recommendations that support responsible AI adoption across healthcare operations.

What You'll Do

· Lead business and process analysis efforts to identify, assess, and support AI, automation, and emerging technology opportunities across Revenue Cycle Management (RCM) and/or Patient Journey domains.

· Analyze operational workflows, business processes, and stakeholder needs to identify improvement opportunities and define measurable business outcomes.

· Translate operational and business challenges into structured problem statements, business requirements, success metrics, KPIs, and value realization plans.

· Develop business cases and support prioritization decisions by evaluating expected benefits, operational impacts, risks, and implementation considerations.

· Evaluate AI, automation, and technology solutions for workflow fit, scalability, integration feasibility, operational readiness, and overall business value.

· Coordinate pilot programs and proof-of-concept initiatives from planning through execution, including timelines, stakeholder alignment, risks, testing activities, deliverables, and success criteria.

· Gather, document, validate, and maintain business requirements, process impacts, user needs, workflow documentation, and functional specifications to support solution implementation.

· Partner with clinical, operational, technology, analytics, and vendor teams to align objectives, facilitate cross-functional collaboration, and support successful solution delivery and adoption.

· Monitor pilot and implementation performance, track KPIs and business outcomes, analyze results, and develop recommendations for leadership regarding scaling, optimization, and future investment.

· Support change management and operational readiness activities by helping stakeholders understand new capabilities, workflow changes, and expected business impacts.

· Serve as a senior individual contributor who influences outcomes through analysis, coordination, stakeholder engagement, and subject matter expertise rather than direct program ownership or enterprise strategy leadership.

· Provide ongoing support for AI initiatives across RCM and/or Patient Journey functions to help ensure solutions deliver intended operational and business value.

· Apply healthcare operations knowledge, particularly within patient access, patient engagement, revenue cycle, and healthcare technology environments, to inform requirements, solution evaluation, and implementation planning.

Basic Requirements

7+ years of experience in business analysis, technology consulting, healthcare operations, digital transformation, innovation, or related fields.
Bachelor's degree or equivalent professional experience.
Experience leading or supporting cross-functional projects, pilots, or strategic initiatives.
Demonstrated business and process analysis experience, including requirements gathering and workflow evaluation.
Experience evaluating technology solutions and making data-driven recommendations.
Strong stakeholder management and collaboration skills across multiple business functions.
Proven problem-solving and critical-thinking capabilities in complex environments.
Strong written and verbal communication skills with experience presenting recommendations to leadership.

Preferred Skills/Experience:

Experience with AI, generative AI, machine learning, automation, or other emerging technologies.
Healthcare industry experience, particularly within oncology, provider operations, or healthcare technology.
Experience conducting vendor evaluations, technology assessments, or proof-of-concept initiatives.
Familiarity with EHR platforms, healthcare workflows, revenue cycle, or clinical operations.
Knowledge of project management methodologies and pilot governance practices.
Experience supporting digital transformation or innovation programs.
Experience working with data analytics, performance metrics, and business case development.
Ability to influence stakeholders and drive adoption without direct authority.

Working Conditions:

In office requirement, we are Flex and Connect with 2 days a week in office.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

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More about this job

Responsibilities

Analyze healthcare workflows and business needs to identify AI, automation, and technology opportunities, define requirements and success measures, and assess business value and implementation feasibility. Coordinate pilots, collaborate with clinical, operational, technical, analytics, and vendor teams, and monitor outcomes to recommend scaling, optimization, and adoption.

Requirements

Requires at least seven years of relevant experience, a bachelor's degree or equivalent professional experience, and experience with business and process analysis, technology evaluation, and cross-functional projects or pilots. Strong communication, stakeholder collaboration, problem-solving, and data-driven recommendation skills are required; healthcare and emerging-technology experience are preferred.

Skills

Business Analysis
Process Analysis
Requirements Gathering
Workflow Evaluation
AI Evaluation
Automation
Technology Assessment
Pilot Coordination
Proof Of Concept
Stakeholder Management
Business Case Development
Data Analytics
KPI Tracking
Change Management
Healthcare Operations
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Generative AI
Machine Learning
Automation
Emerging Technologies
Revenue Cycle Management
Patient Journey
Patient Access
Patient Engagement
Oncology
Healthcare Operations
Clinical Operations
Business Analysis
Process Analysis
Business Requirements
Workflow Documentation
Business Case Development
Proof Of Concept
Pilot Governance
Vendor Evaluation
EHR Platforms
Data Analytics
Key Performance Indicators
Value Realization
Change Management
Digital Transformation
Operational Readiness

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