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Added 2 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
Added 2 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
Added 3 hours ago
HR
RAM Specialist, Senior
Hitachi Rail
Toronto, ON
- Full-time
The Senior RAM Specialist will report directly to the RAM Engineering Manager and work with the RAM team in performing RAM activities and will work collaboratively with other design team…
Added 3 hours ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
The Technical Safety Specialist provides technical safety leadership to the safety team, is responsible for enforcing the safety strategy, developing and continuously improving safety…
Added 3 hours ago
OH
Patient Access Representative - Internal Medicine
Olathe Health
Pavilion 1, BC
- Full-time
Serves as liaison between patient and medical support staff. Communicates with insurance company for necessary information regarding referral information and/or assists patient with…
Added 3 hours ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 3 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 3 hours ago
HR
System Design Specialist, Intermediate
Hitachi Rail
Toronto, ON
- Full-time
The System Design Specialist, Intermediate will perform system design, signaling design, analysis, modelling, and simulation activities to specify Communication-Based Train Control (CBTC)…
Added 3 hours ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
The Senior Software Technical Specialist leads the design, development, integration, and testing of complex operationally critical and safety-critical software systems within the railway…
Added 3 hours ago
VG
Change Management Specialist - Contract 6-9 months
Veralto Global
London, ON
- Full-time
The Change Management Specialist leads change planning, stakeholder engagement, communications, training readiness, adoption, and sustainment for a business transformation. This role…
Added 7 hours ago
I
Senior Consultant - ServiceNow HRSD
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Be responsible for the implementation, ongoing enhancements, and support of all integrations with ServiceNow
Added 7 hours ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
10+ years of hands-on experience in Engineering System/Software development or Quality Assurance Specialist or Manager in a technology or manufacturing setting
Added 7 hours ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
The Technical Safety Specialist provides technical safety leadership to the safety team, is responsible for enforcing the safety strategy, developing and continuously improving safety…
Added 7 hours ago
I
Senior Consultant - ServiceNow CSM
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
ServiceNow Implementation Specialist – Customer Service Management
Added 7 hours ago
I
Senior Consultant - ServiceNow HRSD
Infosys
Calgary, AB
- Full-time
Be responsible for the implementation, ongoing enhancements, and support of all integrations with ServiceNow
Added 7 hours ago
HD
Senior Sales Support Specialist
Huntington Distribution Finance - North America
Montreal, QC
- Full-time
The Sales Support Specialist administers the onboarding process for new dealer and manufacturer credit line requests. Responsibilities are centered in contacting prospects to obtain…
Added 7 hours ago
I
Senior Consultant - ServiceNow CSM
Infosys
Calgary, AB
- Full-time
ServiceNow Implementation Specialist – Customer Service Management
Added 7 hours ago
IT Support Specialist
BuildOps
Toronto, ON
At BuildOps, we're building a groundbreaking software solution, purpose built to support today's commercial contractors. From helping our customers manage their service department to…
Added 7 hours ago
GD
Quality Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
- $77,000 to $98,000 CAD / year
- Full-time
We are looking for an experienced Quality Engineering (QE) Specialist to join our Quality team in Ottawa, Halifax or Calgary. Reporting to the Quality Manager, the QE Specialist plays a key…
Added 8 hours ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…of Student Engagement and Events, the Administrative Staff Specialist I will play a vital role in providing administrative support to the Department of Student Life's various programs. This…
Added 8 hours ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Burnaby, BC
- Full-time
10+ years of hands-on experience in Engineering System/Software development or Quality Assurance Specialist or Manager in a technology or manufacturing setting
Added 8 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
…issues, strengthen service standards, improve processes and support evidence-based decision…
Added 8 hours ago
MI
Privacy Impact Assessment (PIA) Specialist (Healthcare) 7+ years of experience
Maarut Inc
Toronto, ON
- Contract
Ability to lead, mange or support the development of a PIA either independently or as part of a team by directing and gathering input from specific individuals within the organization
Added 8 hours ago
B
IT Support Specialist
BuildOps
Toronto, ON
- Full-time
At BuildOps, we're building a groundbreaking software solution, purpose built to support today's commercial contractors. From helping our customers manage their service department to…
Added 11 hours ago
C
Inventory Specialist/Receiver
Copart
Toronto, ON
- Full-time
The Inventory Specialist will be responsible for the inventory of all vehicles at the facility within company timelines. Through the use of company provided tools, the Inventory Specialist…

McKesson

Sr. Associate Workplace Specialist (AV)

Mississauga, ON, Canada

$66,200 - $88,300 · Full-time

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Job details

Pay: $66,200 - $88,300
Job type: Full-time
Apply by: Feb 2, 2027
Experience: 2+ years of experience supporting enterprise AV technologies, collaboration platforms, or unified communications environments.
Posting language: English
Posted: Oct 8, 2026

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is seeking an experienced Sr. Associate Workplace Specialist (AV) to support, maintain, and optimize enterprise collaboration and audio-visual technologies across office and meeting environments. This role is responsible for installation, configuration, troubleshooting, and ongoing support of AV systems, Microsoft Teams Rooms, Webex Rooms, and related collaboration technologies.

The ideal candidate combines strong technical troubleshooting skills with a customer-focused approach to ensure reliable meeting experiences and seamless operation of critical communication technologies.

What You'll Do

Install, configure, and support audio-visual systems, conference room technologies, and collaboration platforms.
Troubleshoot Microsoft Teams Rooms, Webex Rooms, cameras, microphones, displays, and peripheral devices.
Diagnose and resolve audio, video, network connectivity, and device performance issues.
Configure firmware, software, and device settings to maintain system reliability and security.
Manage incidents, service requests, and escalations through ServiceNow while meeting established SLAs.
Perform preventive maintenance and proactive health checks on AV and collaboration equipment.
Partner with business stakeholders, vendors, and technical teams to implement technology upgrades and enhancements.
Document technical procedures, support activities, system configurations, and knowledge articles.

Basic Requirements

2+ years of experience supporting enterprise AV technologies, collaboration platforms, or unified communications environments.
Experience with AV installation, support, and troubleshooting.
Experience supporting Microsoft Teams Rooms, Webex Rooms, or similar meeting room technologies.
Ability to diagnose and resolve audio, video, device, and network-related issues.
Experience with ServiceNow or comparable IT service management platforms.
Knowledge of endpoint configuration, firmware updates, and device lifecycle management.
Strong customer service, communication, and problem-solving skills.
Associate degree, bachelor's degree, technical certification, or equivalent combination of education and experience.

Preferred Skills/Experience

Experience supporting Zoom Rooms or other collaboration platforms.
Knowledge of AV-over-IP, network infrastructure, and enterprise connectivity concepts.
Experience with digital signage, room scheduling systems, and conference room automation technologies.
Industry certifications such as CTS, CTS-I, Microsoft Teams Administrator, or related certifications.
Experience supporting large-scale enterprise meeting room environments.
Familiarity with ITIL service management practices.
Experience working in regulated industries such as healthcare, pharmaceutical, or distribution environments.
Exposure to monitoring, analytics, and reporting tools for collaboration technologies.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$66,200 - $88,300

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply About employer

More about this job

Responsibilities

The role involves installing, configuring, and troubleshooting enterprise audio-visual systems and collaboration platforms like Microsoft Teams Rooms and Webex. You will also manage service requests via ServiceNow and perform preventive maintenance to ensure reliable meeting experiences.

Requirements

Candidates must have at least 2 years of experience in enterprise AV support and troubleshooting. A degree or relevant technical certification is required, along with strong problem-solving and customer service skills.

Skills

Audio-visual systems
Microsoft Teams Rooms
Webex Rooms
Technical troubleshooting
ServiceNow
Network connectivity
Firmware configuration
Preventive maintenance
Customer service
Collaboration platforms
Unified communications
AV-over-IP
Digital signage
Room scheduling systems
ITIL

Benefits

Annual bonus
Long-term incentive opportunities

Visa sponsorship

Not detected in the job text

Keywords

Audio-visual
Collaboration technologies
Microsoft Teams Rooms
Webex Rooms
ServiceNow
Troubleshooting
Firmware
Network infrastructure
AV-over-IP
Digital signage
ITIL
CTS
CTS-I
Unified communications
Preventive maintenance
Enterprise support
Healthcare
Device lifecycle management
Conference room automation
Endpoint configuration

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