Find work in Canada.

347,596 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 24 mins ago
DC
Cyber Security Consultant
Dasro Consulting Inc.
Calgary, AB
- Contract
Support Architecture working groups and educate stakeholders on the control barrier architecture and ensure portfolio and solution architects are implementing solutions that adhere to…
Added 24 mins ago
C
Project/Program Portfolio Manager (Real Estate Projects) (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
…(SteerCo) and the operational Portfolio Sync instance. Actively support the executive Governance…
Added 40 mins ago
Marketing & Administrative Specialist - North York
Colliers International
Toronto, ON
…estate! Your background includes delivering exceptional sales support to internal and external clients. In this position, you will be supporting marketing, operational duties and…
Added 40 mins ago
Distribution Center Associate (BC)
Brother Canada
Richmond, BC
…beyond the basics, with medical, dental, vision, mental health support, financial advisors, and fitness programs to keep your mind and body in top shape. We’re big believers in recharging…
Added 53 mins ago
AC
Communications Specialist
Aston Carter
Calgary, AB
- $36 to $38 CAD / hour
- Contract
Aston Carter's large client is seeking a Communications Specialist to join their team! This individual will be responsible for developing and executing internal communications strategies to…
Added 53 mins ago
B
Recovery & Tribunal Affairs Administrator
Boardwalk
Montreal, QC
- Full-time
Provide guidance and support to project teams and Leaders regarding payment defaults, bad debt, and matters governed by the Civil Code of Québec.
Added 57 mins ago
ML
FT Organizational Change Management Lead - ERP Modernization
Manitoba Liquor and Lotteries
Winnipeg, MB
- $88,587.2 to $119,475.2 CAD / year
- Full-time
- On-site
…management activities. Through advisory, coaching, and hands-on support, risks are identified and mitigated, and adoption outcomes are achieved. The role partners with project teams,…
Added 1 hour ago
W
Corporate Procurement Specialist
Worley
Edmonton, AB
- Full-time
…fabrication, modularization, field installation, and professional support services. As part of the global Worley network, we offer access to diverse projects and career opportunities across…
Added 1 hour ago
RD
Associate
RBC Dominion Securities
Red Deer, AB
- Full-time
By providing ongoing, exceptional service and support to our clients, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable Team member,…
Added 1 hour ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates proficiency in written and verbal communications skills including excellent telephone etiquette.
Added 1 hour ago
CI
Analyste Junior E3 / Junior E3 Analyst
Calian in Space & Technology
Montreal, QC
- Full-time
…together to provide electromagnetic (EM) expertise and analysis to support the design and in-service support of navy ships. We work closely with governments and large multinational…
Added 1 hour ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 1 hour ago
LH
Temporary Part Time Floor Leader - Park Royal Village
Lush Handmade Cosmetics
BC
- Part-time
…techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your…
Added 1 hour ago
OP
Business manager - sales and advertising
Offshore Performance Marine Inc.
Innisfil, ON
- $70,000 to $90,000 CAD / year
- Full-time
- On-site
Write and edit press releases, newsletter and communications materials
Added 1 hour ago
B
Associate Property Manager
BGIS
Winnipeg, MB
- Full-time
Meet with property management team, tenants, vendors, contractors & senior management as needed to review & provide support to resolve operational challenges & implement new initiatives
Added 1 hour ago
WI
Senior Archaeologist
WSP in Canada
London, ON
- Full-time
This role offers the opportunity to work closely with Indigenous Nations and communities, support responsible resource and infrastructure development, and influence culturally informed…
Added 1 hour ago
E
Hotel and Event Management Coordinator
EventConnect
London, ON
- Other
At EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and…
Added 1 hour ago
MC
Manager, Community Partnerships (Events)
Make-A-Wish Canada
Halifax, NS
- Full-time
Oversee and support the delivery of community-led and third-party fundraising events.
Added 1 hour ago
SC
Medical Equipment Packer
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
- Full-time
This position requires knowledge of English due to the nature of the duties involved, including regular communications outside the province of Quebec, training, email communications, and…
Added 1 hour ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
You'll support four executives, not one - and they are all builders. They move quickly, they're deeply involved in the business, and they care about the details. Ask any one of them what…
Added 1 hour ago
AC
Sr. Manager, Philanthropy
Alberta Cancer Foundation
Calgary, AB
- Full-time
…are pivotal to ensuring every Albertan facing cancer has the support they need and the treatment they deserve, now and into the…
Added 2 hours ago
S
Senior Manager, Store Experience & Services
sephora.com
Toronto, ON
- Full-time
Translate business performance into clear insights and action plans for Regional Field Leaders, Workload and Communications, and Retail Talent & Training.
Added 2 hours ago
M
Senior Manager, Communications
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Reporting to the Head of Communications, North America & Europe, Manulife Wealth and Asset Management, the Senior Manager for Retirement & Wealth, Canada. will be responsible for building,…
Added 2 hours ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
Monitor and operate communication systems to ensure efficient and essential communications are maintained and documented.
Added 2 hours ago
Staff Pharmacist
Winnipeg Regional Health Authority
Winnipeg, MB
…use; assisting in the training/teaching of new pharmacists, support staff, and students, and participating in educational sessions; and performing other related duties as…

McKesson

Sr. Digital Operations Lead

Mississauga, ON, Canada

$99,100 - $132,100 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $99,100 - $132,100
Job type: Full-time
Apply by: Nov 7, 2026
Experience: ● 7+ years of experience in Digital Workplace Operations, IT Service Delivery, IT Operations, End User Computing (EUC), or related technology operations roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

McKesson is seeking a Sr. Digital Operations Lead to lead the operational performance, service governance, and continuous improvement of our digital workplace environment. This role is responsible for driving service excellence across workplace technologies and managed service providers while ensuring exceptional employee experiences through data-driven operational management. You will partner closely with internal technology teams, business stakeholders, and strategic vendors to optimize service delivery, oversee operational performance, and advance digital workplace capabilities including Microsoft 365, Teams, Copilot, ServiceNow, and employee experience monitoring platforms. The ideal candidate combines strong operational leadership, vendor governance expertise, and a passion for delivering frictionless technology experiences for employees.

What You'll Do

Lead Digital Workplace Operations, ensuring operational stability, service quality, and continuous improvement across workplace technology services.

Establish and manage service delivery governance frameworks with internal teams and managed service providers.

Implement process to automate components to ensure end-to end testing, monitoring and alerting.

Own vendor and managed service performance, including contract adherence, operational reviews, risk management, and escalation leadership.

Define, track, and improve service metrics, KPIs, SLAs, XLAs, and operational health indicators.

Utilize ServiceNow ITSM reporting and dashboards to drive operational decisions and service improvements.

Lead major incident, service restoration, and problem management activities to minimize business disruption.

Analyze customer experience, operational trends, and service performance data to identify improvement opportunities.

Collaborate with cross-functional stakeholders to develop and execute digital workplace strategies aligned to business objectives.

Own any remediations for security, monitoring, and process improvements identified in the Operations.

What You'll Bring

Basic Requirements

7+ years of experience in Digital Workplace Operations, IT Service Delivery, IT Operations, End User Computing (EUC), or related technology operations roles.

Bachelor's degree in Information Technology, Business, Computer Science, or equivalent combination of education and professional experience.

Experience managing enterprise managed service providers and vendor performance.

Experience with ServiceNow ITSM, service reporting, incident management, and operational governance.

Demonstrated experience managing SLAs, KPIs, operational scorecards, and service performance reviews.

Experience leading major incident management, root cause analysis, and problem management processes.

Strong stakeholder management, communication, and presentation skills.

Experience driving continuous improvement initiatives across technology operations environments.

Ability to work fleixible hours to support the operations.

Preferred Skills/Experience

Experience supporting Digital Workplace platforms including Microsoft 365, Microsoft Teams, Microsoft Copilot, Audio/Visual, Webex, and Managed Print

Experience with Employee Experience Monitoring solutions such as Nexthink or similar platforms.

Knowledge of ITIL practices and service management frameworks.

Experience building experience-level agreements (XLAs) and employee-centric service measurement programs.

Experience with workplace collaboration technologies and modern productivity ecosystems.

Understanding of operational risk management, vendor governance frameworks, and contract management.

Experience developing executive-level reporting and operational insights.

Relevant certifications such as ITIL, ServiceNow, Microsoft, PMP, or related industry credentials.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply About employer

More about this job

Responsibilities

The Sr. Digital Operations Lead will oversee the operational performance, service governance, and continuous improvement of the digital workplace environment. This role involves managing managed service providers, driving service excellence, and utilizing data-driven insights to optimize technology experiences for employees.

Requirements

Candidates must have at least 7 years of experience in IT operations, end-user computing, or digital workplace management, along with a bachelor's degree in a relevant field. Proficiency in ServiceNow, vendor performance management, and IT service management frameworks is essential for this position.

Skills

Digital workplace operations
IT service delivery
Vendor governance
ServiceNow
Incident management
Problem management
SLA management
KPI tracking
Microsoft 365
Microsoft Teams
Microsoft Copilot
Employee experience monitoring
ITIL
Operational leadership
Stakeholder management
Continuous improvement

Benefits

Total rewards program
Annual bonus
Long-term incentive opportunities

Visa sponsorship

Not detected in the job text

Keywords

Digital Workplace
IT Operations
ServiceNow
ITSM
Vendor Management
SLA
KPI
XLA
Microsoft 365
Microsoft Teams
Microsoft Copilot
Nexthink
ITIL
Incident Management
Problem Management
Root Cause Analysis
Operational Governance
End User Computing
Managed Service Providers
Automation
Service Governance
Employee Experience
PMP
Webex
Managed Print
Operational Health
Strategy
Stakeholder Management
Continuous Improvement
Risk Management

Report this job