Jobs in Canada

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Added 13 mins ago
C
Senior Data Integration Specialist
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Montreal, QC · Quebec, QC · Regina, SK · Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 13 mins ago
UH
Technical Specialist
University Health Network
Toronto, ON
- Full-time
The Technical Specialist work closely with other Business Intelligence (BI) Analyst and Developer, Data Engineers, Clinical/SME teams and Other Epic Application Team, this position is…
Added 13 mins ago
B
Senior Vulnerability Management Analyst
BRP
Montreal, QC
- Full-time
We are looking for a Senior Vulnerability Management Specialist responsible for leading the identification, assessment, prioritization, reporting, and remediation oversight of cybersecurity…
Added 14 mins ago
LH
Physiotherapist
Lifemark Health Group
Prince Edward, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Flexible health benefits – medical, dental, and vision coverage for you and your family.
Added 28 mins ago
M
Sr. Specialist (Five 9)
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Sr. Specialist (Five 9) to help design, build, and optimize our enterprise contact center platforms that support critical healthcare operations. This hands-on…
Added 43 mins ago
SN
Field Placement and Program Specialist
Six Nations Polytechnic
Brantford, ON
- Full-time
The Field Placement & Program Specialist is responsible for managing field placement processes, providing specialized academic and operational program support, and promoting student…
Added 43 mins ago
VC
Sourcer / Junior Recruiter
VetCare Canada
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
…stewardship and process management; what we need now is an outbound specialist who thrives on uncovering hidden talent and feeding qualified Doctors of Veterinary Medicine (DVMs) and…
Added 43 mins ago
B
Experts, service-conseil | Client Success Experts
Bloom
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 43 mins ago
FF
Private Wealth Manager/Portfolio Manager
Focus Financial Partners
Toronto, ON
- Full-time
The ideal candidate is fully licensed in Canada, preferably with US/cross-border licensing and experience
Added 43 mins ago
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Sales Consultant
Strickland's
Stratford, ON
- Full-time
…them through the purchasing and leasing process. As a product specialist, you will demonstrate vehicle features, explain available options, and collaborate with dealership departments to…
Added 58 mins ago
FO
Workday Student Reporting Specialist
Focus on WD
Canada
- Temporary
***************You must be based in Ontario or willing to relocate before starting the role · Candidates must have experience building reports specifically within Workday Student
Added 58 mins ago
QM
Spécialiste des comptes fournisseurs / Accounts Payable Specialist
Quantum Management Services Ltd.
Montreal, QC
- $65,000 to $75,000 CAD / year
- Full-time
Benefits: RRSP matching, full benefits, personal days, birthday off, wellness allowance, commuter allowance
Added 58 mins ago
IF
Software Developer Specialist (Software Development CL & SL)
Intact FC
Montreal, QC
- Full-time
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Added 58 mins ago
M
Energy & GHG Management Specialist
Metrolinx
Canada
- Full-time
Comprehensive health and dental benefits, and wellness spending account
Added 1 hour ago
MI
Customer Quality Engineer
Magna International
Newmarket, ON
- Full-time
Provide guidance mentorship for Plant Quality Specialist
Added 1 hour ago
M
Specialist CNC Program & Operator
MDA
Brampton, ON
- Full-time
SPECIALIST CNC PROGRAMMER & OPERATOR CNC Operators are highly skilled professionals, able to work with great concentration and precision. They must be responsible and comply with all safety…
Added 1 hour ago
AI
Payroll Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Reporting to the Director of Payroll - the Payroll Specialist works in partnership with the Human Resources team and all department Managers and provides administrative support for Payroll…
Added 1 hour ago
E
Facilities Maintenance Specialist - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- Up to $55,000 CAD / year
- Full-time
Attributes of a Eurofins ExperNorth Facilities Maintenance Specialist:
Added 1 hour ago
IG
Assembly Specialist
Insight Global
Orillia, ON
- $45,000 to $50,000 CAD / year
- Full-time
The expected Annual Salary for this position falls between $45,000 to $50,000/year +Benefits
Added 1 hour ago
SR
Accounts Payable Specialist & Bookkeeper
Sterling Rivers Inc
Toronto, ON
- Full-time
Sterling Rivers is hiring a Accounts Payable Specialist & Bookkeeper to keep our books accurate, our bills paid, and our month-end close running on schedule. This is a hands-on,…
Added 1 hour ago
N
Insurance Service Specialist at Petrela Westmount
Navacord
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Petrela Westmount (formerly, Petrela, Winter & Associates) is hiring an Insurance Services Specialist for our Toronto location. This is an entry level opportunity ideally suited for an…
Added 1 hour ago
E
Facilities Maintenance Specialist - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- $55,000 CAD / year
- Full-time
Attributes of a Eurofins ExperNorth Facilities Maintenance Specialist:
Added 1 hour ago
T
New Business Specialist - Private Client Advice
TD
Toronto, ON · Markham, ON
- Full-time
…compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career…
Added 1 hour ago
S
Seasonal Retail Sales Consultant - Part time - Chinook Centre, AB
Swarovski
Calgary, AB
- Part-time
You can expect a range of benefits, including:
Added 1 hour ago
GA
Senior Health, Safety and Environmental Specialist
GDI Ainsworth
Mississauga, ON
- $75,000 to $95,000 CAD / year
- Full-time
The Senior Health, Safety and Environmental (HSE) Specialist support the Manager of HSE in ensuring their assigned Business Unit complies with provincial regulations and company health,…

McKesson

Sr. Specialist (Five 9)

Mississauga, ON, Canada

$99,100 - $132,100 · Full-time

Apply on mckesson.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $99,100 - $132,100
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is seeking a Sr. Specialist (Five 9) to help design, build, and optimize our enterprise contact center platforms that support critical healthcare operations. This hands-on engineering role focuses on delivering scalable, secure, and reliable customer engagement solutions across voice, chat, email, and digital channels.

As McKesson continues to expand its strategic cloud contact center capabilities, this position will play a key role in building and enhancing our Five9 Contact Center as a Service (CCaaS) platform while supporting modernization efforts and migration initiatives. The ideal candidate combines deep contact center platform expertise with strong engineering, automation, and operational excellence skills.

What You'll Do

Design, configure, and support enterprise contact center platforms with a primary focus on Five9 CCaaS solutions.
Build and optimize call routing strategies, IVR workflows, self-service capabilities, and omnichannel customer experiences.
Implement integrations between contact center platforms, workforce management systems, CRM applications, and enterprise technologies.
Lead platform modernization initiatives and support migration of workloads from legacy contact center environments.
Develop automation, monitoring, and operational processes that improve reliability, scalability, and service quality.
Partner with business, product, operations, and engineering teams to translate requirements into technical solutions.
Drive platform governance, security controls, compliance requirements, and operational best practices.
Provide technical leadership, troubleshooting support, and mentoring across contact center engineering initiatives.

Basic Requirements

Degree or equivalent and requires 7+ years of progressive experience in contact center engineering, CCaaS platforms, telephony engineering, or related infrastructure engineering roles.
Hands-on experience administering and configuring Five9, Genesys, or enterprise contact center platforms.
Experience designing and supporting IVR solutions, call routing logic, and omnichannel customer engagement channels.
Experience with voice technologies including SIP, VoIP, telephony platforms, or contact center infrastructure.
Experience integrating contact center platforms with enterprise systems and APIs.
Strong troubleshooting skills in complex production environments.
Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.

Preferred Skills/Experience

Deep expertise with Five9 platform engineering and administration.
Experience supporting large-scale CCaaS implementations and contact center transformations.
Experience with workforce management integrations and customer experience technologies.
Knowledge of Genesys Cloud, Genesys Engage, or similar contact center platforms.
Experience supporting Cisco contact center migration initiatives.
Experience with cloud platforms, automation tools, scripting, and DevOps practices.
Knowledge of security, compliance, access management, and operational governance requirements.
Experience working in healthcare or other highly regulated industries.

Travel / Work Environment / Physical Requirements

Work location: Hybrid or remote based on business needs and organizational requirements.
Limited travel may be required for team meetings, planning sessions, or business initiatives.
Ability to work at a computer and participate in virtual collaboration for extended periods.
Participation in on-call support rotations may be required based on operational needs.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply on mckesson.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Design, configure, and optimize enterprise contact center platforms with a focus on Five9 CCaaS solutions. Lead platform modernization initiatives and develop automation processes to improve service reliability and scalability.

Requirements

Requires 7+ years of progressive experience in contact center engineering, telephony, or related infrastructure roles. Candidates must hold a bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.

Skills

Five9
CCaaS
Contact center engineering
Telephony engineering
IVR design
Call routing
Omnichannel engagement
SIP
VoIP
System integration
API
Automation
DevOps
Troubleshooting
Cloud platforms
Infrastructure engineering

Benefits

Annual bonus
Long-term incentive opportunities

Visa sponsorship

Not detected in the job text

Keywords

Five9
CCaaS
Contact Center
Telephony
IVR
SIP
VoIP
Omnichannel
Automation
DevOps
Cloud
Infrastructure
API
Healthcare
System Integration
Workforce Management
CRM
Governance
Compliance
Engineering
Information Technology
Computer Science
Migration
Modernization
Enterprise Technology

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Work requirements

Jobs in Canada