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The Technical Delivery Lead, HCM Technology provides end-to-end technical delivery leadership across McKesson’s HCM technology portfolio. This role is accountable for ensuring complex, cross-platform HCM initiatives are technically executable, well-integrated, production-ready, and delivered with strong engineering and operational discipline.
The Technical Delivery Lead works horizontally across HCM platforms and partners closely with the HCM Architect, Solution Managers, Vendor Operations Lead, Portfolio/Program Management, enterprise technology teams, and strategic delivery partners.
The role does not replace the delivery accountability of individual Solution Managers. Instead, it provides technical leadership where initiatives, dependencies, risks, or engineering challenges span technologies, solution domains, or organizational boundaries.
Key Responsibilities
Technical Delivery Leadership
- Lead technical execution of complex HCM initiatives spanning multiple platforms, integrations, vendors, and enterprise technology teams.
- Translate approved architecture and solution direction into executable technical delivery approaches.
- In partnership with HCM Architects and Portfolio Lead, identify and resolve technical dependencies across Workday, ADP Workforce Management, Payroll, Total Rewards, identity and access management, ServiceNow, integrations, and downstream enterprise applications.
- Establish clear technical workstreams, dependencies, sequencing, risks, and readiness criteria for major initiatives.
- Intervene where delivery requires coordination or decisions across multiple Solution Manager domains.
- Provide objective assessments of technical feasibility, complexity, risk, and delivery readiness.
- Standardize delivery KPIs across HCM portfolio. Centralize reporting of PI, and small projects
Engineering & Technical Delivery Excellence
- Establish and drive consistent engineering and technical delivery practices across the HCM portfolio.
- Ensure appropriate standards for development, peer review, testing, migration, deployment, source/configuration management, and production validation.
- Partner with the HCM Architect to ensure architecture standards and patterns are effectively operationalized through delivery.
- Drive consistency in technical documentation and engineering controls across internal teams and strategic partners.
- Ensure technical delivery reviews for complex, high-risk, or cross-platform changes.
- Identify systemic engineering weaknesses and drive corrective action with the appropriate Solution Managers and delivery partners.
- Standardize intake mechanism for all HCM in alignment with Employee Enablement Portfolio
- Standardize Work item tracking and reporting across HCM portfolio
- Identify opportunities to cross share resources across the various delivery teams
Cross-Platform Integration & Dependency Management
- Bring in the right SMEs to provide technical leadership for dependencies that span HCM products and enterprise services.
- Ensure upstream and downstream impacts are identified before implementation.
- Facilitate technical decisions when ownership crosses organizational boundaries.
Production & Release Readiness
- Establish common technical readiness expectations for major HCM releases (including appropriate testing, monitoring, deployment, rollback, recovery, support, and stabilization approaches are defined)
- Lead cross-platform technical readiness assessments for significant deployments.
- Facilitate technical go/no-go recommendations for high-risk or cross-platform deployments.
- Ensure operational support teams are appropriately prepared before introducing significant technology changes into production.
Incident, Problem & Stability Leadership
- Coordinate technical leadership for significant incidents that span platforms or where technical ownership is initially unclear.
- Coordinate cross-HCM technical teams during major incidents as needed.
- Ensure root-cause analyses identify underlying engineering, integration, or architecture issues rather than only the immediate symptom.
- Drive technical remediation when corrective actions span multiple platforms or Solution Manager domains.
Technical Risk & Governance
- Maintain visibility into significant technical risks across HCM.
- Escalate material technical risks with a clear assessment of impact, options, and recommended actions.
- Establish technical delivery health measures and provide transparent reporting on significant risks and dependencies.
- Support portfolio planning with assessments of technical complexity, sequencing, dependencies, and capacity requirements.
- Partner with the Vendor Operations Lead where vendor technical capability or engineering quality creates systemic risk.
Decision Rights
The Technical Delivery Lead is empowered to:
- Require remediation where engineering or production controls are insufficient.
- Escalate or recommend stopping technically unready high-risk deployments.
- Establish and enforce HCM technical delivery practices.
- Convene technical teams to resolve cross-platform delivery issues.
- Determine the appropriate technical execution approach within approved architecture.
- Escalate architecture exceptions to the HCM Architect.
- Escalate material business-priority, funding, or risk-acceptance decisions to HCM leadership.
Qualifications & Experience
- 5+ years of progressive experience in enterprise application and technology delivery.
- Significant experience leading complex HCM, ERP, or business-critical SaaS environments.
- Strong knowledge of Workday and enterprise integration architectures, APIs, web services, IAM, security, middleware, and downstream enterprise integrations.
- Experience with payroll, workforce management, or other high-availability enterprise platforms strongly preferred.
- Demonstrated experience with engineering controls, release/change management, testing, production readiness, incident/problem management, and root-cause analysis.
- Experience leading technical delivery across internal teams, offshore/onshore resources, system integrators, and managed-service providers.
- Ability to influence architecture, application, engineering, security, business, and vendor stakeholders without relying on formal authority.
- Strong executive communication and technical decision-making capabilities.
Measures of Success
- Improved predictability and quality of complex technical delivery.
- Fewer cross-platform failures and recurring technical incidents.
- Stronger production readiness and engineering controls.
- Faster resolution of cross-HCM technical dependencies.
- Reduced technical debt and unnecessary integration complexity.
- Reduced dependency on VP-level intervention for technical execution.
- Clear accountability for technical risks and remediation.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$81,500 - $108,600
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McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
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