Inside Sales Representative

Company Description McLean's Floor and Home in Stellarton, NS offers one of the largest selections of carpet, hardwood, laminate, tile, vinyl plank & tile, luxury sheet vinyl, area rugs, custom cabinetry, and interior doors in the region. The company focuses on providing quality products that suit a wide range of residential and commercial flooring needs. Applicants will join a team that supports customers through every step of the selection and purchasing process. McLean’s Floor and Home provides a showroom environment where customers can explore many styles, materials, and price points to find the right solutions for their spaces.

Role Description The Inside Sales Representative is a full-time, on-site role based in Stellarton, NS, responsible for guiding customers through flooring and home product options in the showroom. This role includes welcoming customers, assessing their needs, recommending appropriate products, preparing quotes, and processing sales orders. Daily tasks involve maintaining product knowledge, following up on leads, coordinating with installers and suppliers, and ensuring accurate documentation in the sales system. The Inside Sales Representative also supports merchandising in the showroom, responds to customer inquiries in person and by phone or email, and contributes to achieving sales targets while maintaining high service standards.

Qualifications

• Candidates should possess Inside Sales and Lead Generation skills to manage inquiries, qualify prospects, and convert opportunities into sales.
• Candidates should possess Customer Service and Customer Satisfaction skills to provide a positive showroom experience, handle questions, and resolve concerns effectively.
• Candidates should possess Account Management skills to build relationships, track ongoing projects, and follow up with customers throughout the sales cycle.
• Strong verbal and written english communication skills, with the ability to explain product features, benefits, and pricing clearly.
• Comfort working in a retail showroom environment, Monday to Saturday

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• Basic math and computer skills, including experience with point-of-sale or CRM systems.
• Previous experience in flooring, home improvement, or retail sales is an asset but not required.
• High school diploma or equivalent; additional training in sales or customer service is beneficial.