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Career Development & Promotional Opportunities

McMaster University

Alumni Engagement Officer

Hamilton, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 9, 2026
Experience: Requires 3 years of prior experience
Posting language: English
Posted: Nov 9, 2026

Original job description

About the role:

The Alumni Engagement Officer (AEO) is responsible for providing high-quality, meaningful opportunities for alumni to maintain positive relationships with the University by providing programs that achieve the goals of McMaster, University Advancement and the McMaster Alumni Association. This includes supporting McMaster University; involving alumni; communicating with alumni; recognizing alumni achievements; providing services and benefits for alumni; and involving current McMaster students. The AEO is responsible for working towards achieving all goals above with a specific focus on an assigned portfolio. This position is responsible for making a positive commitment to University Advancement’s mission, vision and values and principles: Integrity, Quality, Respect, Service, Strategy and Teamwork. Due to the nature of this position, some evening and weekend work as well as some travel will be required. To ensure an ongoing and vibrant University community that meets the needs of our students, staff, faculty, and alumni community and supports the University mission, the ability to work on-site continues to be a requirement for most University positions. Alumni Engagement Officers are required to work on-site a minimum of three days per week.

Accountabilities:

Responsible for the recruitment, orientation, training, recognition and ongoing program coordination of volunteer programs. Volunteer management experience is required.
Complete an annual needs assessment and recommend an action plan for review. Provide input into the development of the plans and objectives.
Evaluate ongoing programs within the portfolio and recommend modifications and improvements.
Implement and maintain the program budget for the portfolio. Create financial projections and make adjustments to the program budget throughout the fiscal year.
Plan, coordinate, and oversee events involving portfolio alumni, students, community members, faculty, staff and University senior administration.
Coordinate all activities as appropriate with other University and University Advancement functions, mainly development, communication and public affairs, advancement services and advancement work in the academic faculties.
Create and produce printed materials, both conventional and electronic, to be distributed to McMaster’s ever-growing community of alumni.
Represent the University and the McMaster Alumni Association through correspondence, both paper and electronic, phone and in-person contact.
Develop, update and deliver presentations and represent the University and the Alumni Association in various public-speaking environments.
Develop practices as required, in relation to an assigned portfolio, for review and approval by supervisor.
Update and maintain information in various databases.
Utilize effectively the computer systems designed to manage information on McMaster’s alumni and the alumni program. Extract data from the database and write queries.
Participate, from time to time, in University Advancement projects such as project teams and work teams.
Support, collaborate and, as appropriate, coordinate activities under the auspices of the Annual Giving program.

Qualifications:

Education

Bachelor’s degree in a relevant field of study. A McMaster University degree is an asset

Experience:

Requires 3 years of prior experience

Knowledge/skills:

Superior interpersonal and communication skills (e.g. written and public speaking)
Strong organizational skills and integrated approach
Close attention to detail
Strong computer skills and experience with databases
Excellent customer-service skills and strong service orientation
Time-management and multi-tasking abilities
Knowledgeable about McMaster University policies and guidelines, and University Advancement policies and procedures

How To Apply

To apply for this job, please submit your application online.

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More about this job

Responsibilities

Manage alumni engagement programs and volunteers, including recruitment, training, recognition, events, communications, and ongoing program evaluation. Oversee portfolio budgets and databases, coordinate with University Advancement teams, and represent the University and Alumni Association in public and community settings.

Requirements

A bachelor’s degree in a relevant field and at least three years of prior experience are required; a McMaster University degree is an asset. Candidates should have strong communication, organizational, database, customer-service, time-management, and multitasking skills, along with knowledge of McMaster and University Advancement policies.

Skills

Volunteer Management
Program Coordination
Event Planning
Budget Management
Financial Projections
Interpersonal Communication
Written Communication
Public Speaking
Organizational Skills
Attention To Detail
Database Management
Data Queries
Customer Service
Time Management
Multitasking
Presentation Skills

Visa sponsorship

Not detected in the job text

Keywords

Alumni Engagement
Volunteer Management
Program Coordination
Needs Assessment
Action Planning
Program Evaluation
Budget Management
Financial Projections
Event Planning
University Advancement
Development
Communications
Public Affairs
Annual Giving
Alumni Association
Database Management
Data Extraction
Database Queries
Printed Materials
Presentations
Public Speaking
Customer Service
Higher Education

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