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Added 18 mins ago
FR
Building manager
FirstService Residential Canada
Kelowna, BC
- Part-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 18 mins ago
S
Project Coordinator
SMARTFOX
ON · Ontario, Canada
- $50,000 to $70,000 CAD / year
- Full-time
Bachelor's or associate degree in Civil Engineering, Construction Management or a related field, or equivalent practical experience
Added 18 mins ago
FR
Strata Property Accountant
FirstService Residential Canada
Vancouver, BC
- Contract
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 34 mins ago
Warehouse Associate 2
Calgary Fasteners Tool
Brandon, MB
The Warehouse Associate plays a critical role in ensuring the efficient operation of the warehouse within the retail trade industry. This position is responsible for managing inventory,…
Added 48 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Collaborate with Program Directors, Associate Deans, academic departments, and other campus partners on all aspects of student affairs, from admission and registration through to graduation…
Added 48 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Collaborate with Program Directors, Associate Deans, academic departments, and other campus partners on all aspects of student affairs, from admission and registration through to graduation…
Added 1 hour ago
RB
Client Experience Associate
Royal Bank of Canada
Collingwood, ON
- Full-time
Added 1 hour ago
SD
Care Concierge, Hourly Full Time Day
Shoppers Drug Mart
ON · Simcoe, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
F
Optical Associate - Part Time
FYidoctors
New Westminster, BC
- Part-time
Our FYidoctors New Westminster clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy!
Added 2 hours ago
AL
Temporary Warehouse Associate
Advatix LATAM
Mississauga, ON
- Temporary
We are seeking Warehouse Associates to join their rapidly growing team. The Warehouse Associate is responsible for the accurate set-up, picking, packing, and manifesting of materials…
Added 2 hours ago
GA
Merchandise Flow Supervisor, AX Outlet - CrossIron
Giorgio Armani
Rocky View No 44, AB · Rocky View County, AB
- Part-time
…skills to manage the store will greatly influence the client and associate…
Added 2 hours ago
SR
2026/2027 - Associate Faculty - Administration of Justice (Law Enforcement Training/ PSTC)
Santa Rosa Junior College STEM Network
Windsor, ON
- Part-time
Santa Rosa Junior College is currently accepting applications on a continuous basis to establish a pool for associate faculty assignments. Associate assignments may be temporary, part-time…
Added 2 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
AS
Préposé à l'entrepôt – Quart de jour (Contrat de 3 mois) | Warehouse Associate – Day Shift (3-Month Contract)
Altitude Sports
Montreal, QC
- Full-time
Added 3 hours ago
OS
Office Volunteers
Operation Smile York University
NB · Chiasson Office, NB
- Full-time
Operation Smile Canada is seeking a Donor Care Associate to join our team. The ideal candidate loves helping people, especially over the phone. You thrive in a fast-paced work environment…
Added 3 hours ago
TU
Academic Support Analyst
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This role reports to the Associate Director, Records and Special Projects, and works closely with the Enrolment Services Student and Academic Support teams on both campuses.
Added 3 hours ago
TU
Program Assistant
The University of British Columbia
Vancouver, BC
- $4,582 to $4,816 CAD / month
- Full-time
Administrative Staff | Department of Electrical and Computer Engineering | Faculty of Applied Science
Added 3 hours ago
TH
Compensation Analyst - 1-year Contract
The Home Depot Canada
Toronto, ON
- Full-time
…programs that align with Home Depot's business objectives and associate needs. This role is responsible for coordinating compensation processes, maintaining data integrity, preparing…
Added 3 hours ago
R
Client Experience Associate
RBC
Collingwood, ON
- Full-time
Added 3 hours ago
R
Client Experience Associate
RBC
Collingwood, ON
- Full-time
…our leading wealth management firm as an Client Experience…
Added 3 hours ago
UO
Academic Support Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This role reports to the Associate Director, Records and Special Projects, and works closely with the Enrolment Services Student and Academic Support teams on both campuses.
Added 4 hours ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
…working as part of a team? We are looking for a Customer Service Associate to join a well-established company with over 40 years of…
Added 4 hours ago
TT
Recruiting Coordinator
Tundra Technical Solutions
Vancouver, BC
- Full-time
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Added 4 hours ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 4 hours ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…

McMaster University

Associate Director, Digital Infrastructure Strategy

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the best faculty and staff, and to foster an inclusive community which values the strengths, perspectives and contributions of everyone. McMaster’s profile and stature have evolved to one of the Top 100 Universities in the World and recognition as Canada’s Most Research-Intensive University. McMaster is a diverse and complex institution, home to almost 30,000 graduate and undergraduate students who study across six faculties and employing approximately 14,000 individuals annually in more than 20 unique employee groups. McMaster has been continuously recognized as one of the top employers in the Hamilton / Niagara region, and one of Canada’s Top Diversity Employers.

Our University Technology Services team mission is to provide exceptional customer service and a high level of support to the McMaster community. Critical to the success of this role we stand by and value integrity, mutual respect, collaboration and cooperation in support of the University’s IT Strategic Vision of a connected One IT community.

The Digital Infrastructure and Cyber Security portfolio is responsible for the planning, design, delivery, reliability, operation, and continuous improvement of the University’s enterprise digital platforms and services. This includes data centre services, hybrid and multi‑cloud environments, networks, enterprise architecture, digital enablement (including AI capabilities), and the protection of institutional information through privacy and information security practices. The portfolio supports enterprise‑wide digital transformation initiatives and ensures that technology investments align with organizational strategy, risk posture, and operational resilience. In addition, the portfolio enables digital transformation by providing modern, efficient, and secure technology platforms that support teaching, learning, research, and administrative functions across the University.

About the Role

The Associate Director, Digital Infrastructure Strategy advances the modernization and evolution of the University’s digital infrastructure. Working across a decentralized University environment, the position collaborates with faculties, departments, and technology teams to develop coordinated, scalable approaches to infrastructure needs that support both local requirements and broader institutional priorities.

The Associate Director translates emerging needs and strategic direction into forward-looking roadmaps and solutions across areas such as networking, systems, data centre services, storage, hybrid cloud, and lifecycle modernization. The position leads Senior Managers and technical leaders and works across the institution to build alignment, reduce fragmented approaches, and advance secure, resilient, cost-effective, and sustainable infrastructure solutions.

The Associate Director anticipates future infrastructure requirements, evaluates complex opportunities and risks, and builds collaborative strategies that position the University to meet the evolving needs of its community.

Is this role for you?

You are a strategic technology leader who enjoys translating complex infrastructure challenges into long-term solutions that enable organizational success. You bring deep expertise in enterprise infrastructure, architecture, and digital modernization, along with the ability to build partnerships and influence decisions across a diverse environment.

You thrive in roles that balance strategy, leadership, and execution, and are energized by guiding teams through transformative initiatives involving hybrid cloud, data centres, networking, AI enablement, security, and emerging technologies. Most importantly, you are a collaborative leader who can bring people together around a shared vision and drive meaningful change at an enterprise scale.

Key Accountabilities

Digital Strategic Planning and Enablement

Leads the modernization and strategic evolution of the Digital Infrastructure portfolio, translating executive priorities into integrated, multiyear roadmaps for storage, data centre, hybrid cloud, systems, network, architecture, AI enablement, and security.
Provides strategic analysis, options, and recommendations to the Director and senior leadership to inform prioritization and investment decisions.
Directly manages the Senior Managers responsible for Network and Infrastructure and leads technical leaders across systems, data centre, cloud, storage, and related infrastructure domains to ensure modernization initiatives are planned, governed, sequenced, and delivered as an integrated cross-institutional program.

Enterprise Architecture and Standards

Establishes and maintains enterprise architecture principles, standards, and target state designs that guide technology decisions and ensure consistency across initiatives.
Reviews and influences enterprise initiatives to ensure architectural alignment, risk mitigation, and long-term sustainability.

Digital Platforms: Data Centre and Hybrid Cloud Management

Leads enterprise strategy and delivery oversight for data centre, storage, and hybrid cloud modernization, including lifecycle planning, resilience, capacity, financial sustainability, risk management, and implementation planning.
Guides adoption of cloud services within approved architectural, financial, and security frameworks.
Guides planning for capacity, resilience, lifecycle management, and modernization of infrastructure platforms

AI Enablement and Emerging Technologies

Supports the responsible enablement of AI and advanced analytics capabilities across the organization.
Collaborates with stakeholders to identify, assess, and prioritize AI use cases aligned with strategic goals.
Ensures AI initiatives align with governance, security, privacy, and ethical requirements, escalating risks and recommendations as appropriate.

Privacy and Information Security

Integrates privacy and information security requirements into digital strategies, architectures, and delivery practices.
Embeds “security and privacy by design” principles into architecture, platforms, and delivery practices.
Supports risk assessment and mitigation planning for enterprise initiatives in collaboration with security and privacy leadership.

Project and Portfolio Delivery

Provides program-level oversight of multiple concurrent, enterprise-wide modernization initiatives, monitoring scope, timelines, budgets, dependencies, risks, stakeholder impacts, and measurable outcomes across a coordinated portfolio.
Applies project and program management best practices to ensure scope, schedule, budget, and risk are effectively managed.
Escalates issues and recommends corrective actions to ensure alignment with strategic objectives and approved priorities.

Relationship Management and Collaboration

Builds and maintains effective relationships with business leaders, IT peers, vendors, and partners.
Acts as a trusted advisor on digital strategy, architecture, and technology direction.
Promotes collaboration and information sharing across teams and initiatives.

Continuous Improvement and Best Practices

Identifies opportunities to improve digital delivery models, governance, and operational practices.
Applies industry best practices (including guidance from organizations such as InfoTech) to enhance maturity and effectiveness.
Encourages innovation while balancing risk, cost, and operational stability.

Experience and Skills

At least 8 - 10 years of experience working in a progressive Information Technology enterprise infrastructure service delivery environment.
5 to 10 years of progressive experience in an IT management position.
Significant progressive experience in a complex IT infrastructure environment managing large scale platforms and environments.
Demonstrated experience in enterprise architecture, hybrid cloud, and infrastructure strategy.
Experience supporting or delivering AI‑enabled or data‑driven initiatives.
Experience working with privacy and information security requirements in enterprise environments.
Proven experience in project or program management of large-scale digital initiatives.
Additional education and/or experience in the higher education sector, would be an asset.
Strong understanding of data centre operations and hybrid cloud architectures.
Knowledge of enterprise architecture frameworks and design practices.
Familiarity with AI concepts, platforms, and responsible use considerations.
Strong project management, analytical, and problem-solving skills.
Excellent communication skills, with the ability to convey complex technical concepts to non‑technical audiences.

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More about this job

Responsibilities

Leads the strategic modernization of the University’s digital infrastructure, developing integrated roadmaps and overseeing enterprise architecture, data centre, storage, network, hybrid cloud, and AI enablement initiatives. Manages senior and technical leaders, coordinates cross-institutional programs, and ensures solutions are secure, resilient, cost-effective, and aligned with institutional priorities.

Requirements

Requires 8–10 years of experience in enterprise infrastructure service delivery and 5–10 years in IT management, including significant experience managing large-scale infrastructure environments. Candidates should have expertise in enterprise architecture, hybrid cloud, infrastructure strategy, project or program management, and privacy and information security; higher education experience is an asset.

Skills

Enterprise Infrastructure Strategy
Enterprise Architecture
Hybrid Cloud
Data Centre Operations
Network Infrastructure
Storage Platforms
Infrastructure Modernization
AI Enablement
Information Security
Privacy by Design
Program Management
Portfolio Delivery
Risk Management
Stakeholder Collaboration
Capacity Planning
Financial Sustainability

Visa sponsorship

Not detected in the job text

Keywords

Digital Infrastructure
Enterprise Architecture
Hybrid Cloud
Multi-Cloud
Data Centre
Storage
Networking
Systems
Artificial Intelligence
Advanced Analytics
Information Security
Privacy
Security by Design
Privacy by Design
Infrastructure Modernization
Lifecycle Management
Capacity Planning
Resilience
Risk Management
Enterprise Platforms
Technology Roadmaps
Target State Designs
Program Management
Portfolio Management
Governance
Digital Transformation
Higher Education
Vendor Management
Operational Stability
Info-Tech

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