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Added 3 mins ago
CA
Leasing Manager
Centurion Associates Inc
AB · Edmonton, AB
- Full-time
Provide direct leadership, coaching, and ongoing performance feedback to a team of Leasing Agents. Also, liaise with Associate Director of Leasing and Asset Managers on field feedback.…
Added 3 mins ago
RP
Warehouse Associate
Reliable Parts Ltd.
Mississauga, ON
- Full-time
About the Position: We are seeking a Full-time Warehouse Associate who poses a strong commitment to work and who thrives in a busy, challenging, team-oriented environment. If you are…
Added 3 mins ago
R
Associate, merchandising service
RONA
Longueuil, QC
- Full-time
…environment, while contributing directly to an exceptional customer experience and a well-organized…
Added 3 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Kingsway Mall
Groupe Dynamite
AB · Edmonton, AB
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 3 mins ago
GD
GARAGE - Seasonal Sales Associate - Kingsway Mall
Groupe Dynamite
AB · Edmonton, AB
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 3 mins ago
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Seasonal Store Associate CAN
Läderach
Toronto, ON
- Part-time
A Part-Time Seasonal Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Seasonal Store Associate is…
Added 3 mins ago
GD
DYNAMITE - Seasonal Sales Associate - CrossIron Mills
Groupe Dynamite
Rocky View No 44, AB · Rocky View County, AB
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 3 mins ago
TC
Operational Excellence Analyst
Toyota Credit Canada Inc.
Markham, ON
- Full-time
At Toyota Financial Services (TFS), you will help create best-in-class customer and dealer experiences in a collaborative and innovative environment. TFS is a key part of the Toyota family,…
Added 33 mins ago
TL
Counter Sales Person/Associate
Toronto Lighting Supply Inc.
Toronto, ON
- Full-time
…We are currently seeking an experienced Counter Sales Person/Associate with strong electrical and lighting knowledge to join our growing…
Added 33 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 33 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Lethbridge, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 33 mins ago
TH
Receiving Associate: Full Time - CAMPBELL RIVER
The Home Depot Canada
Campbell River, BC
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 33 mins ago
TC
Retail Store Coordinator Full Time Winners - Brentwood Commons
TJX Canada – Winners, Marshalls, HomeSense
Lloydminster, AB
- Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
Added 33 mins ago
TH
Kitchen and Bath Sales Associate Part-Time - 7255 Cranbroook
The Home Depot Canada
Cranbrook, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 33 mins ago
TH
Merchandising Associate: Full Time (6M Contract) - VANCOUVER
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 33 mins ago
RA
Associate (Part-Time)
Red Apple Stores ULC
Bonnyville, AB
- Part-time
You have general experience in retail, strong communication skills, the ability to work evenings and weekends, and the ability to work in a fast-paced multi-task environment.
Added 1 hour ago
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Team Leader
Dollarama
Mercier, QC
- Full-time
Ensuring excellent customer service standards are met.
Added 1 hour ago
VA
Veterinary Receptionist, Animal Care Centre of Strathmore
VCA Animal Hospitals
Strathmore, AB
- Internship
…We work as a team to give our patients and clients the best experience possible – customer service is THE focus. Our team members enjoy coming to work and collaborating in a vibrant, fun…
Added 1 hour ago
TH
Receiving Associate Part Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 1 hour ago
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Temporary Fashion Associate - Spruce Grove
RCL - Reitmans Canada Ltd/Ltée
Spruce Grove, AB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Fort McMurray, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Oakville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Regina, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LC
Front Store Supervisor, Hourly Part Time Day
Loblaw Companies Limited
Regina, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

McMaster University

Associate Director, Digital Infrastructure Strategy

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the best faculty and staff, and to foster an inclusive community which values the strengths, perspectives and contributions of everyone. McMaster’s profile and stature have evolved to one of the Top 100 Universities in the World and recognition as Canada’s Most Research-Intensive University. McMaster is a diverse and complex institution, home to almost 30,000 graduate and undergraduate students who study across six faculties and employing approximately 14,000 individuals annually in more than 20 unique employee groups. McMaster has been continuously recognized as one of the top employers in the Hamilton / Niagara region, and one of Canada’s Top Diversity Employers.

Our University Technology Services team mission is to provide exceptional customer service and a high level of support to the McMaster community. Critical to the success of this role we stand by and value integrity, mutual respect, collaboration and cooperation in support of the University’s IT Strategic Vision of a connected One IT community.

The Digital Infrastructure and Cyber Security portfolio is responsible for the planning, design, delivery, reliability, operation, and continuous improvement of the University’s enterprise digital platforms and services. This includes data centre services, hybrid and multi‑cloud environments, networks, enterprise architecture, digital enablement (including AI capabilities), and the protection of institutional information through privacy and information security practices. The portfolio supports enterprise‑wide digital transformation initiatives and ensures that technology investments align with organizational strategy, risk posture, and operational resilience. In addition, the portfolio enables digital transformation by providing modern, efficient, and secure technology platforms that support teaching, learning, research, and administrative functions across the University.

About the Role

The Associate Director, Digital Infrastructure Strategy advances the modernization and evolution of the University’s digital infrastructure. Working across a decentralized University environment, the position collaborates with faculties, departments, and technology teams to develop coordinated, scalable approaches to infrastructure needs that support both local requirements and broader institutional priorities.

The Associate Director translates emerging needs and strategic direction into forward-looking roadmaps and solutions across areas such as networking, systems, data centre services, storage, hybrid cloud, and lifecycle modernization. The position leads Senior Managers and technical leaders and works across the institution to build alignment, reduce fragmented approaches, and advance secure, resilient, cost-effective, and sustainable infrastructure solutions.

The Associate Director anticipates future infrastructure requirements, evaluates complex opportunities and risks, and builds collaborative strategies that position the University to meet the evolving needs of its community.

Is this role for you?

You are a strategic technology leader who enjoys translating complex infrastructure challenges into long-term solutions that enable organizational success. You bring deep expertise in enterprise infrastructure, architecture, and digital modernization, along with the ability to build partnerships and influence decisions across a diverse environment.

You thrive in roles that balance strategy, leadership, and execution, and are energized by guiding teams through transformative initiatives involving hybrid cloud, data centres, networking, AI enablement, security, and emerging technologies. Most importantly, you are a collaborative leader who can bring people together around a shared vision and drive meaningful change at an enterprise scale.

Key Accountabilities

Digital Strategic Planning and Enablement

Leads the modernization and strategic evolution of the Digital Infrastructure portfolio, translating executive priorities into integrated, multiyear roadmaps for storage, data centre, hybrid cloud, systems, network, architecture, AI enablement, and security.
Provides strategic analysis, options, and recommendations to the Director and senior leadership to inform prioritization and investment decisions.
Directly manages the Senior Managers responsible for Network and Infrastructure and leads technical leaders across systems, data centre, cloud, storage, and related infrastructure domains to ensure modernization initiatives are planned, governed, sequenced, and delivered as an integrated cross-institutional program.

Enterprise Architecture and Standards

Establishes and maintains enterprise architecture principles, standards, and target state designs that guide technology decisions and ensure consistency across initiatives.
Reviews and influences enterprise initiatives to ensure architectural alignment, risk mitigation, and long-term sustainability.

Digital Platforms: Data Centre and Hybrid Cloud Management

Leads enterprise strategy and delivery oversight for data centre, storage, and hybrid cloud modernization, including lifecycle planning, resilience, capacity, financial sustainability, risk management, and implementation planning.
Guides adoption of cloud services within approved architectural, financial, and security frameworks.
Guides planning for capacity, resilience, lifecycle management, and modernization of infrastructure platforms

AI Enablement and Emerging Technologies

Supports the responsible enablement of AI and advanced analytics capabilities across the organization.
Collaborates with stakeholders to identify, assess, and prioritize AI use cases aligned with strategic goals.
Ensures AI initiatives align with governance, security, privacy, and ethical requirements, escalating risks and recommendations as appropriate.

Privacy and Information Security

Integrates privacy and information security requirements into digital strategies, architectures, and delivery practices.
Embeds “security and privacy by design” principles into architecture, platforms, and delivery practices.
Supports risk assessment and mitigation planning for enterprise initiatives in collaboration with security and privacy leadership.

Project and Portfolio Delivery

Provides program-level oversight of multiple concurrent, enterprise-wide modernization initiatives, monitoring scope, timelines, budgets, dependencies, risks, stakeholder impacts, and measurable outcomes across a coordinated portfolio.
Applies project and program management best practices to ensure scope, schedule, budget, and risk are effectively managed.
Escalates issues and recommends corrective actions to ensure alignment with strategic objectives and approved priorities.

Relationship Management and Collaboration

Builds and maintains effective relationships with business leaders, IT peers, vendors, and partners.
Acts as a trusted advisor on digital strategy, architecture, and technology direction.
Promotes collaboration and information sharing across teams and initiatives.

Continuous Improvement and Best Practices

Identifies opportunities to improve digital delivery models, governance, and operational practices.
Applies industry best practices (including guidance from organizations such as InfoTech) to enhance maturity and effectiveness.
Encourages innovation while balancing risk, cost, and operational stability.

Experience and Skills

At least 8 - 10 years of experience working in a progressive Information Technology enterprise infrastructure service delivery environment.
5 to 10 years of progressive experience in an IT management position.
Significant progressive experience in a complex IT infrastructure environment managing large scale platforms and environments.
Demonstrated experience in enterprise architecture, hybrid cloud, and infrastructure strategy.
Experience supporting or delivering AI‑enabled or data‑driven initiatives.
Experience working with privacy and information security requirements in enterprise environments.
Proven experience in project or program management of large-scale digital initiatives.
Additional education and/or experience in the higher education sector, would be an asset.
Strong understanding of data centre operations and hybrid cloud architectures.
Knowledge of enterprise architecture frameworks and design practices.
Familiarity with AI concepts, platforms, and responsible use considerations.
Strong project management, analytical, and problem-solving skills.
Excellent communication skills, with the ability to convey complex technical concepts to non‑technical audiences.

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More about this job

Responsibilities

Leads the strategic modernization of the University’s digital infrastructure, developing integrated roadmaps and overseeing enterprise architecture, data centre, storage, network, hybrid cloud, and AI enablement initiatives. Manages senior and technical leaders, coordinates cross-institutional programs, and ensures solutions are secure, resilient, cost-effective, and aligned with institutional priorities.

Requirements

Requires 8–10 years of experience in enterprise infrastructure service delivery and 5–10 years in IT management, including significant experience managing large-scale infrastructure environments. Candidates should have expertise in enterprise architecture, hybrid cloud, infrastructure strategy, project or program management, and privacy and information security; higher education experience is an asset.

Skills

Enterprise Infrastructure Strategy
Enterprise Architecture
Hybrid Cloud
Data Centre Operations
Network Infrastructure
Storage Platforms
Infrastructure Modernization
AI Enablement
Information Security
Privacy by Design
Program Management
Portfolio Delivery
Risk Management
Stakeholder Collaboration
Capacity Planning
Financial Sustainability

Visa sponsorship

Not detected in the job text

Keywords

Digital Infrastructure
Enterprise Architecture
Hybrid Cloud
Multi-Cloud
Data Centre
Storage
Networking
Systems
Artificial Intelligence
Advanced Analytics
Information Security
Privacy
Security by Design
Privacy by Design
Infrastructure Modernization
Lifecycle Management
Capacity Planning
Resilience
Risk Management
Enterprise Platforms
Technology Roadmaps
Target State Designs
Program Management
Portfolio Management
Governance
Digital Transformation
Higher Education
Vendor Management
Operational Stability
Info-Tech

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